Need HP Support Tools Back

Upgraded to Win 8.1 from Win 7 and lost my HP Desktop Support program. I liked the tune up feature. Where do I get the program back?

Nels, welcome to the forum.
Here is the HP Support Assistant official page. You can download it on this page.
Please click the "Thumbs up + button" if I have helped you and click "Accept as Solution" if your problem is solved.
Signature:
HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51
HP Omen; i7-4710QH; 8 GB memory; 256 GB San Disk SSD; Win 8.1
HP Photosmart 7520 AIO
++++++++++++++++++
**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**
Intelligence is God given; Wisdom is the sum of our mistakes!
I am not an HP employee.

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I Lost my BASIC tool bar command. I Need to get it back, please !!!

Hi ! Good Morning ! Last week I Had a problem and you guys helped to fixed it. Today, one again I have the same problem and I don´t remember how to fix it. I Lost my BASIC tool bar command. I Need to get it back, please !!!

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Hi friends need help reg supporting tools

hi friends,
i need ur knowledge regarding supporting tools like
REMEDY,CITRIX.need some material regarding these tools.
pl forward to this mail id:[email protected]
thanks in advance
regards,
srikanth.

Hello Srikanth,
REMEDY : It is issue management tool used by the service provider to manage their tickets/issues. The documentation you can find from your project team, but mainly the process will be as follow for managing issues:
There are several stages from raising the ticket to close it.
1. Creation of Ticket : Inititally user will identify the query and raise the ticket in Issue management tool.
2. Acceptance of Ticket: Support team will response the user query saying that We acknowledge the query.
3. Assign to Consultant: Once Ticket is accpeted by support team, they will assign to respective team
4. Work in process: Consultant will put the status as Work in Process when he starts working on the issue,
5. User input required : if required more information from user, consultant will change status as user inputs required.
6. Work in process: Once user gives input, consultant will start working on that and put the status as WIP.
7. User testing: Once solution is provided and sent for user testing
8. User Accpetant: User will test and accept / reject the solution
9. Completed : everything goes fine consultant / user will change status as completed
10. Close: Support team / User will change the status as Close after completion of query.
CITRIX: Citrix is the secured VPN connection tool through which you can access your client's system. To access the system through citrix you need to have secure ID which will generate passwords for your ID for every 30 seconds.
You will get documentation from your project team.
Hope this will help.
Regards
Arif Mansuri
Reward if answer is helpful.

Using Windows System Tools 'Back Up' Program????

If you enable the iPod as a disc and it shows up in Windows Explorer as just another drive, why can't I simply use the Windows System Tools 'back up' program to simply back up the iPod drive to my PC? Then when I want, I can reverse the process if needed.

I don't know if you know but Windows server 2003 supports shadow copies:
http://www.microsoft.com/windowsserver2003/technologies/storage/vds/default.mspx
You could use some backup sw on the Windows server to backup to a OS X server volume but that wont give you the TimeMachine functionality.
I can't tell you how the shadow copy files can be backed up.

I think my ipod touch is set to camera mode and I need to switch it back. When I hoook it up to my computer it thinks I am hooking up a camera and wants to download pics. It used to read it as an ipod and automatically synch. Now it doesn't do that. HELP

When I first got my ipod, I would hook it up to my computer and it would automatically synch with my itunes. But then I took some pictures with my ipod and downloaded the pics. Now everytime I hook up my ipod to my computer, it reads it as a camera and asks if I want to download pics. It is driving me crazy. I haven't used my ipod as a camera since that one time, and I need to get it back to automatically synching when I hook it up. It's like it is not being recognized as an ipod. Is there something I can do to get my ipod out of camera mode and back to ipod mode. Also, i got a speaker system to hook up my ipod to and it is not "picking up" the ipod when I hook it up. the music will not come out of the speakers and I think again it is an issue of my ipod being in "camera" mode. HELP!!!

As mentioned in your other post, disable the camera notification, shown here: http://support.apple.com/kb/TS1500
But you'll have to be logged in with administrative rights, to change the settings.

I changed the alert phrase that usually says, "Excuse me, ____ needs your attention." And I need to change it back. It's cursing at me. :)

I changed the alert phrase that usually says, "Excuse me, ____ needs your attention." And I need to change it back. It's cursing at me.
I had changed this a long time ago, so I don't remember how. It was done on an older computer and carried over to my new one. I think it was done through the terminal...

See > Change your iTunes Store country
Here > http://support.apple.com/kb/HT1311

TS3694 I have recently done the update to my iphone and then tried to backup my iphone to itunes and an error meesage has occured and now my phone isn't responding to anything and is stating that it needs to be restored back to manufacturers settings, hel

I have recently done the update to my iphone and then tried to backup my iphone to itunes and an error meesage has occured and now my phone isn't responding to anything and is stating that it needs to be restored back to manufacturers settings, Can anyone help?

Hi d_diotte,
Thanks for using Apple Support Communities. If you're unable to update your iPhone and keep seeing the "Connect to iTunes" image, this article has some steps you can try:
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
Cheers,
- Ari

I have the app Bingo Bash on my iPad. If I was billed for a purchase for chips that I did not get and need to be credited back, who do I contact?

I Have the Bingo Bash App on my iPad. On November 3rd, I attempted to buy 400 bingo chips for $19.99. It came back with a reply that the transaction did not take place and I was unable to process the order. I then ordered the 200 chips at $9.99 and it took so I ordered an additional 200. On November 4th I ordered another 200 chips for $9.99.
You charged me for the $19.99 which I need to be credited back. I would appreciate your resolving and advising me of such.
thank you,

We are fellow users here on these user-to-user forums, you're not talking to iTunes Support.
You can try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HELP! Lost all notes with first Sync and need to get them back

I had some very important notes on my phone and I need to get them back. Here is some background info.
I bought a new MacBook Pro a couple months ago. I previously have a Sony Vaio. Shortly after I upgraded from 3G to 3GS. Since I couldn't get my playlists from my old laptop to my new laptop, I synced my phone with my old laptop and not my new one for fear of losing everything.
Today, I finally figured out to get my playlists on my MacBook and then I synced my iphone as usual and upgraded to 3.0.1. Of course, I also upgraded to iTunes 9 right beforehand and it had a couple new options for syncing notes and merging data. I have never synced notes before. Everything else seems fine on my phone except for this. I tried restoring to backup, however, I think that iTunes created a new backup on my Macbook since it was the first time I have synced my phone with it. I no longer have my old laptop. I did transfer all my old files to my mac.
What can I do?! How can I get them back?!

If you use the Time Machine on your computer then you can try to find an older copy of the places.sqlite file.
*http://www.apple.com/support/timemachine/
There are also JSON backups in the bookmarkbackups folder that you can use to restore bookmarks.
*http://kb.mozillazine.org/Backing_up_and_restoring_bookmarks_-_Firefox
*http://kb.mozillazine.org/Lost_bookmarks
*https://support.mozilla.org/kb/Lost+Bookmarks

I NEED DLT support, can I install only Encore 5.5 along side CS6??

I need DLT support (dropped from CS6 thru some brain-fart by Adobe), can I install only Encore 5.5 and not the rest of the Creative Suite without interfering with CS6? I need to master dual-layer DVDs to DLT tapes and CS6 does not support DLT anymore. For single layer DVDs I can create them in CS6 and master the ISO out to tape on another computer running Encore CS2, but that method doesn't support dual-layer ISOs, they have to be mastered to DLT directly from Encore.
I do not use dynamic link and am fine with using CS6 to get the video ready for conversion to MPEG and AC3. I just don't want to mess up CS6 and don't want a lot of crap I won't be using (the rest of CS5.5) laying around on my hard disk waiting to foul me up in some way in the future.
Anyone done this, heard of it being done, etc?
If I need to I'll revert entirely back to CS5.5, but I REALLY like CS6 except for the one disaster where DLT mastering support was dropped out (a move which may truly be a deal breaker on CS6 for me).
Thanks,
James

No problem installing CS6 over CS5 and/or CS5.5.
I did not find anything in the PR forum right off to give us an example of CS5.5 over CS6. CS4 over CS5 was a problem, and I developed the general belief that one should not install a lower version after a higher. It is not always a problem, but I don't trust it.
I have CS5, CS5.5, and CS6 installed together with no problems. But I installed in that order.
If I were you, I'd consider biting the bullet, uninstalling CS6 (with all the cleaning etc), and then install CS5.5 and then CS6.
Alternatively, do a fresh install of your whole system.
If either of those two reinstalls, you could install CS5.5 over CS6, and let us know how you fare!

I receive the error "axError.gifSorry, your device does not meet the system requirements that are needed to support BlackBerry App World

Hi My name is Tibor Madarasi i purchased a Blackberry 8900 brand new i can't install app world i instaled the updates for this phone (v4.2.0.85)still can install app world i receive the error "axError.gif Sorry, your device does not meet the system requirements that are needed to support BlackBerry App World." I'm using O2 network in London UK Please advice me Regards
Message Edited by MichelleK on 06-15-2009 09:53 AM

ffbizz wrote:
I hate this bold 9700 series 2 no carrier and find it to be a pathetic product backed up by even more pathetic support so I have decided to use it as a torch. There is an app for this but it requires app world first. Are you trying to say that I MUST have a carrier and they will resolve this issue but otherwise RIM cannot do anything about their own product?
Hello and Welcome to the Forums!
We are so sorry that you are having so many difficulties. While many experience the same (a search here will reveal that fact), there are also many who have very positive experiences with their BB. Not every device is suitable for everyone -- which IMHO is why there are so many choices.
In addition, but for AppWorld, front line support for BB's is, by contract, not provided by RIM. The carriers and authorized resellers are responsible for front line formal support to end users. It is possible to bypass your carrier and seek assistance direct from RIM, but such involves fees since you are bypassing your support agreement with your carrier. The "Support and Services" tab toward the top of these forum pages provide information about that. But, if you do go through your carrier for support, they can escalate into RIM at no fee to you if they so choose to.
As to AppWorld Support (beyond what we volunteer to provide in these forums), that is available via this portal:
https://www.blackberry.com/CSOHelp/index.do?ft=generic
If you choose to submit to them in this manner, then please use, in the "Please select a component:" field, the AppWorld Billing/Payment selection. Any other selection will simply route you back anonymously to these public forums.
As to your question, RIM and the carriers both participate in AppWorld. My suspicion is that the carriers get a portion of the costs for the apps that are vended via AppWorld -- but that's just my suspicion. Hence, the use of AppWorld indeed requires a carrier (and, indeed, the proper data plan level from them).
But, AppWorld is merely a portal, vending apps that are (for the most part) developed by others. As such, it is not the only portal in the world for BB apps. There are a few, I think, apps that are exclusively vended via AppWorld...but I think that number is rather small. Consequently, if you desire an app that will allow your BB to function as you desire, you should seek out alternative vending portals. There are plenty.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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I deeply need ur support

I had a problem with my N80 as sometimes when I receive a call, the display becomes noisy (display is corrupted with some noisy patterns), and that sometimes happen when I call somebody and he answers.
Have anyone experienced that problem??!!
Plzzz all I deeply need ur support as I have bought that phone 2 days ago!!!!!!!!!!!

Send it back - get in touch with wherever you got it from and tell them it's faulty and demand a new one. If it's only been 2 days, you're well within your rights.
Nokia History: 3110, 5110, 7110, 7110, 3510i, 6210, 6310i, 5210, 6100, 6610, 7250, 7250i, 6650, 6230, 6230i, 6260, N70, N70, 5300, N95, N95, E71, E72
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Verizon Help and Support Tool

On the programs list on my computer there is a Verizon Help and Support Tool. I already uninstalled the Verizon In Home Agent as I no longer wish to have it on my computer. but I'm still getting messages to install Verizon In Home Agent updates. I don't want to uninstall the Verizon Help and Support Tool if it is needed for something else other than the Verizon In Home Agent. Should I remove the Verizon Help and Support Tool?

romanneet wrote:
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Moved country need to reset printer back to UK ink codes

Hi I bought my Photosmart C7280 in the UK i then moved to Australia had my printer reset by HP so i could buy the ink instore and now i need to put it back to UK settings i know you have to get into the printer preferences and then into the next screen which has for use with support assistance only with 5 boxes on the top row with numbers 41 - 45 and 1 box below numbered 51 can anybody give me the numbers and also the id ref i need as i do not want to throw the printer out as it has always been good.
Please help. Trudy

Hi,
If cartridges are in warranty you should get support, please refer link below about the same.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02558798&cc=us&dlc=en&lc=en
Although I am an HP employee, I am speaking for myself and not for HP.
--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"

Support tools required for ICM 7.5

Hello Team,
We are upgrading a customer from ICM 6 to ICM 7.5. Is support tools a required application for ICM 7.5?This is a technical question - not sales or ordering related - I just need to confirm if we upgrade to ICM 7.5, support tools is not required and there will not be issues if we do not install it.
Thanks
David

Hello,
So it means it is only OPTIONAL?I am confused..As I see in the upgrade guide of ICM(Page 51)it seems it is required...See link below
Link:
http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_7_5/installation/guide/icm75ug.pdf

Need HP Support Tools Back

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