Need Office documents in SharePoint to open in WebApps

Question

I have a client who has a tall order at least as far as I'm concerned. I am not a SharePoint person, just a server admin.
My client has SharePoint 2013 running which is accessible from the Internet by providing domain credentials for the domain on his network where the SharePoint server is located. That is working great. You can navigate throughout the SharePoint site and do
whatever needs to be done.
He also has a Remote Apps server which I set up and has Microsoft Office published on it. That works fine too.
Here's where the tall order comes in. He has staff who run around out in the field with iPads who access the SharePoint site and need to view Office documents in it but they can't as the only option they get is to download the file which doesn't help them
because even if they do, they can't open the document on the iPad.
So he wants to tie SharePoint and the Remote Apps servers together so that when these iPad users access an Office document on the SharePoint site, they can view/edit the documents on their iPads via the Remote Apps.
Is this even possible? If so, just how would it be done? Can the two be tied together or will Remote Apps and Office need to also be installed somewhere else for it to work? I see there is something called Microsoft Office Web Apps Server but also
see that a license is required to edit documents. It wouldn't surprise me if he did not want to buy the license since he already has licenses for Office and Server OS and has Office published on a Remote Apps server.
Jonathan

Answer 1

Can you provide the output of the follow cmdlets from the OWA server?
Get-OfficeWebAppsFarm
Get-OfficeWebAppsHost
Get-OfficeWebAppsMachine
On the SharePoint server, check to see if the SharePoint Tracing service is running in services.msc.
Trevor Seward
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This post is my own opinion and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.
Yes the service is running on the SP server.
Here are the results of running the cmdlets. I've changed the name of the domain.
First cmdlet result:
FarmOU                            :
InternalURL                       :
https://madwebapps.domain.local/
ExternalURL                       :
https://webapps.domain.com/
AllowHTTP                         : False
SSLOffloaded                      : False
CertificateName                   : *.domain.com
EditingEnabled                    : True
LogLocation                       : C:\ProgramData\Microsoft\OfficeWebApps\Data\Logs\ULS
LogRetentionInDays                : 7
LogVerbosity                      :
Proxy                             :
CacheLocation                     : C:\ProgramData\Microsoft\OfficeWebApps\Working\d
MaxMemoryCacheSizeInMB            : 75
DocumentInfoCacheSize             : 5000
CacheSizeInGB                     : 15
ClipartEnabled                    : False
TranslationEnabled                : False
MaxTranslationCharacterCount      : 125000
TranslationServiceAppId           :
TranslationServiceAddress         :
RenderingLocalCacheLocation       : C:\ProgramData\Microsoft\OfficeWebApps\Working\waccache
RecycleActiveProcessCount         : 5
AllowCEIP                         : False
ExcelRequestDurationMax           : 300
ExcelSessionTimeout               : 450
ExcelWorkbookSizeMax              : 10
ExcelPrivateBytesMax              : -1
ExcelConnectionLifetime           : 1800
ExcelExternalDataCacheLifetime    : 300
ExcelAllowExternalData            : True
ExcelWarnOnDataRefresh            : True
OpenFromUrlEnabled                : False
OpenFromUncEnabled                : True
OpenFromUrlThrottlingEnabled      : True
PicturePasteDisabled              : True
RemovePersonalInformationFromLogs : False
AllowHttpSecureStoreConnections   : False
IgnoreDeserializationFilter       : False
Machines                          : {MADWEBAPPS}
Second cmdlet result:
allowList
{domain.local, domain.com}
Third cmdlet result:
MasterMachineName     MachineName     Roles     HealthStatus
MADWEBAPPS               MADWEBAPPS    {All}     Unhealthy
I have no idea what unhealthy specifically means nor how to deal with it.
And thank you again so very much for helping with this!
Jonathan