Need some assistance in Verizon iPhone 4S unlock

I've recently moved overseas from the US. Prior to leaving I requested an international unlock from Verizon. I have been a customer in good standing for the past 10 years and have an iPhone 4S on iOS 7.0.4. They assured me the phone was unlocked and all I need to do is insert an international SIM card and I should be good to go. I purchased a prepaid sim from 3 mobile in Ireland, restored the phone thru iTunes and received a sim invalid error, stating the phone was most likely not unlocked. I contacted Verizon who once again assured me the phone was unlocked and it must be a faulty SIM card. I contacted 3, they told me it could take 24 hours to activate the sim. After 24 hours and the same error message I was told by 3 to return the sim and get a replacement, that the sim may be faulty. The agent at the phone store tried a different sim from vodaphone and received the same message. Now I am phone-less and verizon is telling me there is nothing that can be done. They mentioned if I was in the states that I could bring the phone in and they would put it through a machine to unlock it? Is that even true? My options are to buy a new phone for hundreds of dollars or wait till I return to the states on vacation. Does anyone have any advice or can offer some guidance as to what I can do next. I would like to continue using my current phone. I've heard of people having issues which is why I was so proactive about contacting verizon prior to my trip. I have tried restoring the phone numerous times, it now is acting somewhat glitchy. I was told the phone could be jail broken but not with the iOS it is on and I don't want to pay for something yet that I don't know will even work or can be done. Any information is greatly appreciated. It's getting more difficult to function without the ability to make phone calls.

No one other than Verizon can do anything about this.
There is no "machine to unlock it". Unlocking is done by restoring the phone in iTunes.
Try restoring it again. If that doesn't do it, contact them again.
Jailbreaking can not be discussed here at all. It will void any warranty you have and forfeit all rights to support.

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