Need to move 1 (out 3) family plan lines to an individual plan with employer discount intact

I've tried to find this answer via search but it seems everyone's scenario is a bit different, so I'm asking here in hope's a kind soul can give me a good answer.
We have a 3 line family plan currently that is being discounted via my employer. My wife is leaving me, which means I need to break out to a single line and no longer be a part of that family plan (she'll continue to pay for her line and her father's). Issues I'm curious on:
I want to keep my number. Can I?
Will the current family plan continue to get the discount? Will I be eligible to get my employer's discount on a new single line plan?
Will we be in violation of contract and have to pay ETFs if I move my line?
Any other unforeseen issues with trying to do this?
Thanks very, very much for trying to help me in this tough time.

Hey there, SaintBreesy09! I'm very sorry to hear of the changes in your personal life. May these adjustments lead to happier days for all involved!
Thanks for reaching out about you account needs. I have answers to all of the questions you've posted!
1. Yes, you can keep your current number. The way I read your post, the account you have now appears to be in your name. Therefore, you can create a second bill level whereby the bills from the original bill level (account number ending in -00001) would continue to go to the original billing address, while your line goes to the second level (account number ending in -00001). Both bill levels would remain in your name, and you have the option to continue getting your employee discount (can't be confirmed until we see what the terms are for your specific discount agreement). If you don't own the current account, you can move your line to a new or existing account via a process called Assumption of Liability. Details on that are here: http://vz.to/1aqrvX0
2. Yes, the discount may continue as long as the account ownership doesn't change, and as long as the agreement between Verizon Wireless and the employer remains in effect.
3. No violation. No ETF. As long as all lines remain with Verizon Wireless, you're golden!
4. The only possible issues you may encounter are monthly service charges. With all lines sharing the plan now, that's possibly lower than it would be to separate them. It really depends on the plan you have now. I recommend reviewing the plan itself. If you need help with that, you can call Customer Care at 800-922-0204 from 6am to 11pm daily, or I can help you directly.
To reach me, just accept my follow request and then follow my handle (DionM_VZW). Instructions for following are here: http://vz.to/1gBiqkv
DionM_VZW
Follow us on Twitter www.twitter.com/vzwsupport

Similar Messages

Need to move 1 (out 3) family plan lines to an individual plan and keep employer discount intact

I've tried to find this answer via search but it seems everyone's scenario is a bit different, so I'm asking here in hope's a kind soul can give me a good answer in hopes I can accomplish this without having to go into a store.
We have a 3 line family plan currently that is being discounted via my employer. I'm getting a divorce, which means I need to break out my phone line separately and no longer be a part of that family plan (she'll continue to pay for her line and the 2nd line). Issues I'm curious on:
I want to keep my number. Can I?
Will the current family plan continue to get the discount? Will I also be eligible to keep my employer's discount on a new single line plan?
Will we be in violation of contract and have to pay ETFs if I move my line to this separate billable solution?
Any other unforeseen issues with trying to do this? I need to be 100% separated from this current account and assured I will have service, etc. if she suddenly wants to cancel her service, move carriers, etc.
Thanks very, very much for trying to help me in this chaotic time.

Assumption of Liability
Sounds like you are the account owner. It would be best to do the Assumption of Liability process to split off the other two lines into a new account under your soon to be ex-wife's name. Depending on her credit, she might have to pay a deposit. Once those lines are removed from your account, your line changes to an individual plan. The employee discount should hopefully remain, but the amount discounted might go down. If the discount doesn't stay, you can always reapply for the discount to be added to your line as the account owner.

Do I still need to pay full amount of family plan payment during suspending one of member's line?

I am currently in family plan with two other lines.
Our monthly access charge is $129.96.
Now, one of members will go to Asia for three months and want to suspend her line.
My question is, will we still need to pay full amount of monthly access charges during one of lines is suspended for three months? Or Can we get discounted?
Thank u so much for your help!

Good afternoon! Thank you vereyezuhn for your responses! That is correct that you have the option to suspend with or without billing, and you contract, as well as your upgrade eligibility may be extended.
A few things to clarify...
If you suspend via My Verizon or the IVR, (Interactive Voice Response), you will not be charged the $15.00 processing fee.
If you go into a store or call Customer Service for your service to be suspended, you will be charged a $15.00 processing fee, whether you suspend with out without billing.
If you suspend with billing, your usage and allowance will not be prorated, your contract end date and upgrade date will not be extended.
If you suspend without billing, all of your features will be suspended and not be charged, your usage and allowance will be prorated when suspended and restored. Your contract end date, upgrade eligibility, (and security deposit) will be extended by the amount of time the account is suspended without billing.
As vereyezuhn mentioned, your line can be suspended up to 90 days.
I trust this information is helpful.
Thank you,

Have family plan with 250 data which I almost use each month. Going on vacation and will be on the road for two weeks. Should I up my data for a month then change back. Is it worth it or should I just run over and pay the extra 15 per gig?

have family plan with 250 data which I almost use each month. Going on vacation and will be on the road for two weeks. Should I up my data for a month then change back. Is it worth it or should I just run over and pay the extra 15 per gig?

Hello mlazaretti. Vacation time is awesome. (Especially a road trip!) Since you will be going out for two weeks, you never know if having extra data may come in handy. I highly recommend switching to the next tier up so this way you have more data. This way it is only $10.00 more versus $15.00, and you dont have to worry about overages. Then change back at the start of the next billing cycle.
If you need help making this change let us know! Have a safe trip!
NicandroN_VZW
Follow us on twitter @VZWSupport

Remove data plan from family plan with basic phones?

Is there a way to remove a data plan from a family plan with just basic phones on it? We used to have a $20/month basic plan until we had to get a data plan for our son's iPhone. He no longer has the iPhone with Verizon and has removed his line from the plan because he has an Android with Sprint. We also were required to use the data plan because we at one point had one of those "Hotspot" devices as a temporary solution for at-home Internet until our DSL line could be fixed. As of now we no longer have the hotspot device or the iPhone, but we still have a data plan that is patently useless because all we have are basic phones. On the My Verizon Wireless website, it says that "your text and data are now bundled with your plan" or something to that effect. I don't want to be paying extra for a useless data plan that we don't need or want because we are not in the market for fancy smart phones or tablets any time soon.
Is there any way to unbundle or detach the data plan so that we no longer have one and just have the unlimited text and calling plan without data? Our daughter is fine with her EnV Touch from 2005 and us old folks are perfectly content with the basic flip phones. Is the EnV a data phone too, in which case we should get rid of the EnV Touch in favor of an even more "basic" basic phone? She's not much of a technology buff like her brother is and has even suggested getting rid of the "fancier" phone that she has for a basic flip phone. Are we stuck with the data plan unless we break everyone off from the family plan (it's just me, my husband, my daughter, and my sister for right now) and move everyone to pay-as-you-go or no-contract? Wouldn't that end up costing more in the long run? How can we get rid of this annoying and expensive data plan that nobody on our network even uses and is causing a headache of expense?

As I understand the plans now (and this could be wrong, they change so often I get confused!!) to have the "pay as you go" data, on the More Everything, you have 700 shared minutes. To bump up to unlimited minutes, there is an attached data plan of 500 MB, and the total cost for 4 basic phones, unlimited minutes and text, 500 MB data, is $100/mo ($20 for each basic phone line access, and $20 for the data). The 700 shared minutes and pay as you go data is $85.
You can change your plan at any time.

How to upgrade a family plan with 2 new droid x phones and iphones on same plan?

I am having trouble figuring out a way to renew my family plan with droids X and iphones on the same contract. I can do it at a Verizon store but the they charge 150 per droid x phone . There are on-line places that let me upgrade to a droid X for free but they do not sell apple iphones. Any ideas? I need 4 phone two droid X and 2 iphones. I know the iphone is 200 everywhere.

Whenever you upgrade, you DO NOT have to do it all at one time, nor all at one place,. Were in America, the freedom to choose your Upgrade time and place

Help! Trying to start a family plan with 3 lines and 2 iphones

Help!
I am a new customer trying to start a family plan with 3 lines. I only want 2 iphones. However, when I get into the "select phones" screen, it dosen't allow me to choose an iphone.
When I click on the iphone it takes me to a completely different part of the website where it only allows me to buy individual plans for each iphone.
Help! Thanks!

I am having the same problem but only want 2 lines and 1 iPhone. But for you I think you can order the 2 iPhones and checkout and then just add another line. I am not sure but what I got from other people is that would work.

Family plan with iPhone 4

Is it possible to have a family plan with one iPhone and 3 other regular phones? Would it be the same price as a family plan of 4?

For existing subscribers, AT&T charges an $18 activation fee for the iPhone.
After using an original iPhone for a year purchasing a 3G, I was charged an $18 activation fee to activate the 3G. AT&T waived the activation fee for me when activating the iPhone 4.

Family plan with ONE iphone

does anyone know whether I can go to an apple store and start a NEW AT&T family plan with the purchase of just one iphone?
(and pick the other phones later/at an AT&T store)

anyone???

Switching over to Verizon family plan with iPhone 4S?

I'm switiching from T-mobile to Verizon for the iPhone. Now the rest of my family would like to switch over as well but only one of them wants the iPhone 4S with me. When I went through a mock purchase with the regular iPhone 4. apple.com told me I had to visit a store to set up my family plan and would not let me pre order anything unless I was starting anew verizon contract by myself without a family plan. Is ther a way around this and if not, what's next? Will the iPhone be available at a Verizon store so my family and I can set up all our phones at once? Or do My brother and I need to go to an apple store to get our iPhones and set up the plan, but from there where and when would the rest of my family get their phones? Can anyone shed any light on this or offer any insight? I'm new to the chaos of trying to get an iPhone, especially when switching carriers. Thanks.

I'm new to the chaos of trying to get an iPhone, especially when switching carriers.
IMO, your best bet is to go to a VZW store and work it all out there. They can switch you over and get you the phones you want right there in the store.

Family plan with just one iPhone?

Hi. I cannot find any help on the AT&T site.
What would the rate be to add a non-iPhone to a basic iPhone plan?
Rick

I'm on a FamilyTalk plan with my husband. I have the iPhone and he has a regular phone...nothing was affected other than losing my monthly discount and adding the iPhone data plan.
Just activate the phone and continue on your merry way.

Double charge full month of Family Plan which only used for 7 days and full month of individual plan

I changed from Family Plan to Individual Plan and I got only refund back $9.99 for one line that stay with Verizon but I got charged double both Family Plan and Individual Plan for full month without any credits for 23 days of unused Family Plan. ($120-discount Family Plan + $39.99-discount Individual Plan) per 1 month (from 06/07 to 07/06).
I am asking the credit of unused 23 days of Family Plan back into my account when I changed from Family plan to Individual plan then I got the answer like this which I do not agree at all.
"As the previous rep stated since the numbers were ported out the bill continued to bill until the end of the current bill cycle. This is the reason why there was no credit issued for the first month in advance. Had the numbers not been ported, and instead disconnected, there would have been a refund issued for any unused portion of the service"
I never saw any clause saying that porting numbers would not get credit issued for any unused portion of the month billed in advance.
I expected refund 23 days credit of the Family plan from 06/06 to 07/06 back to my account since the family plan supposed to be disconnected on 06/07 but because of porting time schedule from other carrier so that all 4 lines completely disconnected the service 1 week later which is on 06/13/2012 and only 1 line(my current number) left as individual plan as it planned originally 06/07.
Family Plan with corporate discount: $120-$16 cisco discount/month------> each day is: $104/30 days= $3.46/day
23 days unused of Family Plan is : $3.46 x 23= $79.58
I still expect missing credits into my account: $79.58-$9.99= $69.59.
At the least if you want to take away the $16 discount for the last month of Family plan, then you still owe me the refund of ($69.59-$16)= $53.59

verizonloyal wrote:
You left out the next important sentence ..... If it is your intention to fool all other members, please correct it.
This is the path for the whole thing:"Customer Agreement"
http://www.verizonwireless.com/b2c/support/customer-agreement
I am not a Prepaid customer and I will be entitled to a refund of unused charge from an advanced month charge. Any cancellation should honor that..I called the customer representative to ask in advance what happened when I plan to keep only one line and change to individual plan ,she assured me that I will get credits for any unused of Family Plan of the advanced month, the new Individual Plan charge will take over and I would not get double charge at all.
I am the customer with Verizon very long time, more than 5 years and I can not believe that you charged me double like that.
Please return me back my money.
I am NOT trying to fool anyone. As with the sentence you highlighted, if what I highlighted ONLY pertained to prepaid customers, it would have indicated it in the sentence. Since it did not, it DOES NOT. Postpaid customers are NOT mentioned at all within the section about porting numbers. Are you saying since they are not mentioned that postpaid customers CANNOT port their numbers? Didn't think so. The entire paragraph is about ALL Verizon customers EXCEPT the sentence which specifically singles out prepaid customers. You are responsible for all charges until the end of the billing cycle from the point of porting, not from when you asked to be ported. Therefore you are responsible for the charges for the "Family Plan" until the end of the billing cycle.
Unfortunately, you only left ONE phone on the account when you ported out your numbers. Therefore the single line could NOT have been left on a Family Plan, and was therefore migrated to an Individual Plan. AT MOST, you would be entitled to a prorated refund of the $9.99 access fee FOR THAT ONE LINE, since that line was not canceled due to the porting. However, you should ONLY be responsible for Individual Plan charges from the point your single line was migrated until the end of the billing cycle, NOT for an entire month of service. Of course, your bill would show that the following month was being charged, too, since Verizon charges a month in advance.
While Verizon may refund you more money just to placate you, according to the CUSTOMER AGREEMENT, you are not entitled to it.
Good luck.

Drop an "out of contract" line from family plan, but keep the number

I have a family plan with 4 numbers. One of the numbers (let's call it line#1) is out of contract, so I can drop it without penalty. However, this is my daughter's number and I really don't want it to change. Another of the numbers (line#2) is still under contract, but it is a phone number I don't need any more. Verizon will not let me "swap" these numbers and keep line#1 while dropping line#2 -- unless I pay the termination fee on line#2. So, I'm wondering if this will work:
1. Port line#1 TO Google Voice (paying $20 to do so). This will cancel the Verizon contract for line#1.
2. Activate my daughter's phone with line#2, and configure GV to forward calls/texts from line#1 to line#2.
3. Wait a few days for things to stabilize.
4. Port line#1 FROM Google Voice back TO Verizon, replacing the line#2 phone number.
At the end of this process, I will have effectively dropped the Verizon contract for line #1, have line#1 take over the contract formerly owned by line#2, and removed line#2 from my Verizon account. This is exactly what I explained to 3 different Verizon people, both over the phone and in a store -- and they claim that they can't do it because "the phone number is tied to the contract". They won't let me "swap" or "port" a number within my account, but they will let me replace the phone number on a currently active contract with an external number that gets ported in to Verizon. So, I need to port line#1 OUT of Verizon (paying Google $20 to do this) and then turn around and port it back IN to Verizon, replacing the line#2 phone number I no longer need. I don't see a reason why this will not work, unless Verizon has some self-serving rule about not porting in a number that was recently ported out. (Is there a "waiting period" involved here?) It's idiotic to me that Verizon would rather have me give $20 to Google to port a number out and back in rather than allow me to swap phone numbers on my Verizon account.
Any thoughts?

Thanks, 21stNow and Brian68.
Understood. I use Google Voice as my primary number now, but my daughter would prefer not to mess with it. She wants HER number (line#1) to show up on outgoing calls/texts using the native dialer/messaging apps. She has an iPhone, and I'm an Android guy, so I don't know how well GV integrates with the iPhone's native dialer/messaging apps. (On my Android, my GV number shows up on outgoing calls from the native dialer by choosing to "Use Google Voice to make all calls" in the GV app. I suspect this would be the same on the iPhone. However, texts sent using the native messaging app (not GV) come from my actual cell number -- even if I change the "Callback" number to my GV number.) I suppose I could train her to use GV for messaging, but GV does not handle MMS or group texts -- it just ignores them! I don't care about this, but my 20 year old daughter does!
Regarding being unable to port the number back into Verizon, is this a restriction because it is a former Verizon number? As I understand it, I can log into MyVerizon and choose to "Change Mobile Number" on one of my active contracted lines. There is an option to port in a number to replace the number currently on that line. Other threads suggest that porting from Google Voice works the same as a landline port. Has anyone tried this and had success/failure?

If I have a Family Plan, Do I need a texting bundle?

If I have a family plan with my parent's. Do I really need to buy the $20/mo Unlimited Texting Plan? Since it says in the plan that Text, Pix & Flix are included in the plan. Is it absolutely neccasary? Thank you

What family plan are you currently on? The "Talk" plans do not include text messaging, so if you want to text cheaply, you'll need to buy a package if you on the "Talk" plan.
On the other hand, a "Talk and Text" plan includes unlimited texting for every line on the family plan, so you would not need to buy the texting package.

Getting iphone, Questions about Family Plan. NEED HELP!

So right now I am on a family plan with my Dad and mother and we all have old phones that are basic basic. Our family plan has no Data plan at all, and in fact the plan is so old that it does not exist anymore. However I am moving away soon and I want to upgrade to an iphone. My question is this, If I upgrade, will I have to get my own plan? Or will I be able to just upgrade my phone and add the data charges just to my phone without making my parents upgrade their phones as well?
Any help will be awesome. I don't want to go into the store and talk to a sales person because they are motivated by commission so it would be in their best interest to upgrade all or them. So if I can go in there educated about the specifics of upgrading it would help.
Thanks!!

Steveo15317 wrote:
So right now I am on a family plan with my Dad and mother and we all have old phones that are basic basic. Our family plan has no Data plan at all, and in fact the plan is so old that it does not exist anymore. However I am moving away soon and I want to upgrade to an iphone. My question is this, If I upgrade, will I have to get my own plan? Or will I be able to just upgrade my phone and add the data charges just to my phone without making my parents upgrade their phones as well?
Any help will be awesome. I don't want to go into the store and talk to a sales person because they are motivated by commission so it would be in their best interest to upgrade all or them. So if I can go in there educated about the specifics of upgrading it would help.
Thanks!!
Thanks to our forum member for the great information!
In addition, please note that you will most likely be able to keep your current calling plan when you upgrade your line to an iPhone 4; however, if the iPhone 4 is not compatible with your current calling plan you will be notified when you process your order online if you login to your My Verizon account and you will be presented with your new calling plan options.
If your calling plan is compatible with the iPhone 4, you will be able to simple upgrade to the iPhone 4 device and add the data plan to your line. This does not affect your parents calling plan in any way. You can also separate your line from the family calling plan and have an individual calling plan for your line and have your parents lines stay with their family share plan.
If you do not feel comfortable ordering your upgrade phone online or at a store, you can also order your upgrade from the comfort of your home if you dial 1-800-922-0204 to contact our customer service department.

Need to move 1 (out 3) family plan lines to an individual plan with employer discount intact

Similar Messages

Maybe you are looking for