Do I still need to pay full amount of family plan payment during suspending one of member's line?

I am currently in family plan with two other lines.
Our monthly access charge is $129.96.
Now, one of members will go to Asia for three months and want to suspend her line.
My question is, will we still need to pay full amount of monthly access charges during one of lines is suspended for three months? Or Can we get discounted?
Thank u so much for your help!

Good afternoon! Thank you vereyezuhn for your responses! That is correct that you have the option to suspend with or without billing, and you contract, as well as your upgrade eligibility may be extended.
A few things to clarify...
If you suspend via My Verizon or the IVR, (Interactive Voice Response), you will not be charged the $15.00 processing fee.
If you go into a store or call Customer Service for your service to be suspended, you will be charged a $15.00 processing fee, whether you suspend with out without billing.
If you suspend with billing, your usage and allowance will not be prorated, your contract end date and upgrade date will not be extended.
If you suspend without billing, all of your features will be suspended and not be charged, your usage and allowance will be prorated when suspended and restored. Your contract end date, upgrade eligibility, (and security deposit) will be extended by the amount of time the account is suspended without billing.
As vereyezuhn mentioned, your line can be suspended up to 90 days.
I trust this information is helpful.
Thank you,

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Need to move 1 (out 3) family plan lines to an individual plan and keep employer discount intact

I've tried to find this answer via search but it seems everyone's scenario is a bit different, so I'm asking here in hope's a kind soul can give me a good answer in hopes I can accomplish this without having to go into a store.
We have a 3 line family plan currently that is being discounted via my employer. I'm getting a divorce, which means I need to break out my phone line separately and no longer be a part of that family plan (she'll continue to pay for her line and the 2nd line). Issues I'm curious on:
I want to keep my number. Can I?
Will the current family plan continue to get the discount? Will I also be eligible to keep my employer's discount on a new single line plan?
Will we be in violation of contract and have to pay ETFs if I move my line to this separate billable solution?
Any other unforeseen issues with trying to do this? I need to be 100% separated from this current account and assured I will have service, etc. if she suddenly wants to cancel her service, move carriers, etc.
Thanks very, very much for trying to help me in this chaotic time.

Assumption of Liability
Sounds like you are the account owner. It would be best to do the Assumption of Liability process to split off the other two lines into a new account under your soon to be ex-wife's name. Depending on her credit, she might have to pay a deposit. Once those lines are removed from your account, your line changes to an individual plan. The employee discount should hopefully remain, but the amount discounted might go down. If the discount doesn't stay, you can always reapply for the discount to be added to your line as the account owner.

Double charge full month of Family Plan which only used for 7 days and full month of individual plan

I changed from Family Plan to Individual Plan and I got only refund back $9.99 for one line that stay with Verizon but I got charged double both Family Plan and Individual Plan for full month without any credits for 23 days of unused Family Plan. ($120-discount Family Plan + $39.99-discount Individual Plan) per 1 month (from 06/07 to 07/06).
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verizonloyal wrote:
You left out the next important sentence ..... If it is your intention to fool all other members, please correct it.
This is the path for the whole thing:"Customer Agreement"
http://www.verizonwireless.com/b2c/support/customer-agreement
I am not a Prepaid customer and I will be entitled to a refund of unused charge from an advanced month charge. Any cancellation should honor that..I called the customer representative to ask in advance what happened when I plan to keep only one line and change to individual plan ,she assured me that I will get credits for any unused of Family Plan of the advanced month, the new Individual Plan charge will take over and I would not get double charge at all.
I am the customer with Verizon very long time, more than 5 years and I can not believe that you charged me double like that.
Please return me back my money.
I am NOT trying to fool anyone. As with the sentence you highlighted, if what I highlighted ONLY pertained to prepaid customers, it would have indicated it in the sentence. Since it did not, it DOES NOT. Postpaid customers are NOT mentioned at all within the section about porting numbers. Are you saying since they are not mentioned that postpaid customers CANNOT port their numbers? Didn't think so. The entire paragraph is about ALL Verizon customers EXCEPT the sentence which specifically singles out prepaid customers. You are responsible for all charges until the end of the billing cycle from the point of porting, not from when you asked to be ported. Therefore you are responsible for the charges for the "Family Plan" until the end of the billing cycle.
Unfortunately, you only left ONE phone on the account when you ported out your numbers. Therefore the single line could NOT have been left on a Family Plan, and was therefore migrated to an Individual Plan. AT MOST, you would be entitled to a prorated refund of the $9.99 access fee FOR THAT ONE LINE, since that line was not canceled due to the porting. However, you should ONLY be responsible for Individual Plan charges from the point your single line was migrated until the end of the billing cycle, NOT for an entire month of service. Of course, your bill would show that the following month was being charged, too, since Verizon charges a month in advance.
While Verizon may refund you more money just to placate you, according to the CUSTOMER AGREEMENT, you are not entitled to it.
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Need to move 1 (out 3) family plan lines to an individual plan with employer discount intact

I've tried to find this answer via search but it seems everyone's scenario is a bit different, so I'm asking here in hope's a kind soul can give me a good answer.
We have a 3 line family plan currently that is being discounted via my employer. My wife is leaving me, which means I need to break out to a single line and no longer be a part of that family plan (she'll continue to pay for her line and her father's). Issues I'm curious on:
I want to keep my number. Can I?
Will the current family plan continue to get the discount? Will I be eligible to get my employer's discount on a new single line plan?
Will we be in violation of contract and have to pay ETFs if I move my line?
Any other unforeseen issues with trying to do this?
Thanks very, very much for trying to help me in this tough time.

Hey there, SaintBreesy09! I'm very sorry to hear of the changes in your personal life. May these adjustments lead to happier days for all involved!
Thanks for reaching out about you account needs. I have answers to all of the questions you've posted!
1. Yes, you can keep your current number. The way I read your post, the account you have now appears to be in your name. Therefore, you can create a second bill level whereby the bills from the original bill level (account number ending in -00001) would continue to go to the original billing address, while your line goes to the second level (account number ending in -00001). Both bill levels would remain in your name, and you have the option to continue getting your employee discount (can't be confirmed until we see what the terms are for your specific discount agreement). If you don't own the current account, you can move your line to a new or existing account via a process called Assumption of Liability. Details on that are here: http://vz.to/1aqrvX0
2. Yes, the discount may continue as long as the account ownership doesn't change, and as long as the agreement between Verizon Wireless and the employer remains in effect.
3. No violation. No ETF. As long as all lines remain with Verizon Wireless, you're golden!
4. The only possible issues you may encounter are monthly service charges. With all lines sharing the plan now, that's possibly lower than it would be to separate them. It really depends on the plan you have now. I recommend reviewing the plan itself. If you need help with that, you can call Customer Care at 800-922-0204 from 6am to 11pm daily, or I can help you directly.
To reach me, just accept my follow request and then follow my handle (DionM_VZW). Instructions for following are here: http://vz.to/1gBiqkv
DionM_VZW
Follow us on Twitter www.twitter.com/vzwsupport

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Do I still need to pay full amount of family plan payment during suspending one of member's line?

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