Network error that prevented DRM activation

I have 4 purchased e-books that will not activate using digital editions on my mac. The error reads
"There were some documents that were not imported into your library during Rebuild Bookshelf.
There was a network error that prevented DRM activation on your system." The log says there was an "Activation Server error".
These books still open in Adobe reader 7.x fine.
Anyone having this problem? Any ideas on how to fix it?
thanks

Please try again. The server which controls activation has, on occasion, gone offline and this is exactly the error you will see. Please post back here if that does not resolve the issue.

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The server encountered an internal error () that prevented it from fu.....

hi all
this common error frustates me too much
i don know hw i get solved smtimes.
why it occurs
type Exception report
message
description The server encountered an internal error () that prevented it from fulfilling this request.
exception
org.apache.jasper.JasperException
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whn i make it coment error removed
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Error Message "HTTP error on Adobe DRM Activator request."

Your Adobe software could not be activated.
HTTP error on Adobe DRM Activator request.
Adobe DRM Activator error.
Client Code: 31 - HTTP Code: 500
Fault location: 20
I had to reinstall Adobe Digital Editions after a hardware failure. Now I get this message. I can't read any of my purchased PDF books. I hate Digital Editions. Hateithateithateit. Can't escape it however. Too bad there isn't a better alternative product out there.
Does anybody know what in the world this error message means and how it can be fixed?
Garce

Hello,
There is a similar discussion in
http://forums.adobe.com/thread/314591?start=50&tstart=0
Also it's worth checking your firewall isn't blocking visits to the activation server at http://adeactivate.adobe.com. If you can see a 'Welcome to Digital Editions' message then your firewall allows access.
There may also be more information in your firewall logs.
Good luck!

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Hi Kpdn,
Thanks for your post.
All your participation and support are very important to build such harmonious/ pleasant / learning environment for MSDN community.
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Diagnostic Causes
package servlets;
* Returns the requested JPG from the database; input parameters are:
* @param imageid The id of the image to return
* @param size "full" or "thumbnail", default is "full"
// Import the JNDI classes
import java.io.*;
import javax.naming.*;
// Import the Servlet classes
import javax.servlet.*;
import javax.servlet.http.*;
// Import our database classes
import java.sql.*;
import javax.sql.*;
//import compare.*;
* Cache a reference to the datasource object that we will use later to obtain
* a connection to the database
public class ShowImages extends HttpServlet
public ShowImages() {
public void init() throws ServletException
try
// InitialContext ic = new InitialContext();
// this.datasource = ( DataSource )ic.lookup( "java:/WebPhotoGalleryDS" );
catch( Exception e )
throw new ServletException( e );
public void service( HttpServletRequest req, HttpServletResponse res ) throws ServletException
String ini = req.getParameter("ini");
ResultSet rs = null;
try
boolean aaben = false;
boolean luk = false;
//ResultSet rs = null;
compare.DB data = new compare.DB();
aaben = data.openDBConnection();
rs = data.getResultSet("SELECT Billede FROM Medarbejdere WHERE Ini = '"+ini+"')");
//ResultSet rs= this.getData(model);
BufferedInputStream b = null;
while(rs.next())
b = new BufferedInputStream(rs.getBinaryStream("Billede")) ;
luk = data.closeDBConnection();
res.setContentType( "image/jpg" );
BufferedOutputStream out = new BufferedOutputStream( res.getOutputStream() );
byte by[] = new byte[ 32768 ];
int index = b.read( by, 0, 32768 );
while ( index != -1 )
out.write( by, 0, index );
index = b.read( by, 0, 32768 );
out.flush();
catch( Exception e )
e.printStackTrace();
throw new ServletException( e );
finally
}

The origin of the error could be truncated by limitation of a stack trace. In your case:
com.sun.faces.context.ExternalContextImpl.dispatch(ExternalContextImpl.java:326)
... 43 more
What you can do is add Java option: "-XX:MaxJavaStackTraceDepth=0" - this will make appserver print all Java stack trace and you will be able to see the origin of your exception.

Adobe DRM Activator error (client code 31); HTTP code 404. Fault location: 15

dear all,
a few years ago I installed and configured Adobe Digital Editions. I bought some ebooks as well. Meanwhile I have switched my computer. And today I discovered my ebooks. I clicked on them and the system tells me that I have to install ADE and to activate the computer. So I successfully downloaded ADE installed it and activeated it.
ADE immediately shows me all the books I bought years ago. Then I clicked on the books I wanted to read. A window popped up which told me that the book is no more available - due to a changed path. I found no possibility to change an existing ADE configuration.
I opened ADE and added a book I bought by opening the option to add a file and openend the ebook on its new location. The ebook was loaded, authorized and I could read it. Clever - I thought. Thats the way to clean up my library. First lets delete all the ebooks in the library with the broken location. Afterwards lets add it via the option to add ebooks. Thats what I did. I deleted all the ebooks first. Afterwards I wanted to add all the books like I already did it with the first one. But - I no more could do that!
This is what I get:
Your Adobe software could not be activated. HTTP error on Adobe DRM Activator request. Adobe DRM Activator error (client code 31); HTTP code 404. Fault location: 15
Does this mean that ADE server does no more authorize my bought ebooks after I had deleted the broken-link-ones from my library?
I hope not ! - This would be awfull - all my books would be gone !!
I hope someone could follow my problem description and hope that there is a simple solution for that.
Thanks,
D.

THIS FORUM SUCKS
NO RESPONSE. MY FIREWALL IS OFF, NO PROXY NO VIRUS SCAN AND DRM CRAP SPITS THIS ERROR OUT...
C___Primer_Plus.pdf:
Adobe DRM Error
System: 9
State: 4
Class: 20
Code: 31
Message:
Your Adobe software could not be activated.
HTTP error on Adobe DRM Activator request.
Adobe DRM Activator error.
Client Code: 31 - HTTP Code: 500
Fault location: 20
--- end ---
ADOBE HIGHWAY ROBBERY.

Adobe DRM Activator error Client Code: 31 - HTTP Code: 500

a few years ago I bought a "C++ Primer" programming book from Amazon. The book is no longer downloadable from Amazon... the DRM version has gone to some other DRM format. THIS IS MY FIRST AND LAST DIGITAL DRM BOOK.
I have not been able to read it although I shelled out a whoppy $45.00 USD. Adobe Digital Edition is stupid and find it awkward to use. I found one copy of the book on my old laptop that appears to be not corrupt. I'm now trying to read it from my desktop (its a 23 inch screen. Adobe suppport SUCKS, I've been at trying to open this DRM book for several Years now. The last time ADE kept kicking back "No internet connection" when I clearly have a one.
Now I'm getting this error pasted from ADE after adding the book to my library (<---stupid term for this but it is what it is). I JUST WANT TO OPEN THE BOOK I PAID FOR. I'm suppose to be able to open this book on SIX different PCs...WTF
C___Primer_Plus.pdf:
Adobe DRM Error
System: 9
State: 4
Class: 20
Code: 31
Message:
Your Adobe software could not be activated.
HTTP error on Adobe DRM Activator request.
Adobe DRM Activator error.
Client Code: 31 - HTTP Code: 500
Fault location: 20
--- end ---

THIS FORUM SUCKS
NO RESPONSE. MY FIREWALL IS OFF, NO PROXY NO VIRUS SCAN AND DRM CRAP SPITS THIS ERROR OUT...
C___Primer_Plus.pdf:
Adobe DRM Error
System: 9
State: 4
Class: 20
Code: 31
Message:
Your Adobe software could not be activated.
HTTP error on Adobe DRM Activator request.
Adobe DRM Activator error.
Client Code: 31 - HTTP Code: 500
Fault location: 20
--- end ---
ADOBE HIGHWAY ROBBERY.

Question about Reader DRM activation

Hi All
I got a paper "FAQ ACS Discontinuation of Sales, November 30, 2004"
I have a question about ACS.
As I konw, ACS is discontinued effective November 30, 2004.
and I read a section in paper below:
Q. Will Adobe Reader and Acrobat users get support from Adobe for eBook issues?
A. Support is not available for the free Adobe Reader, however, assistance for user activation is
available until December 31, 2006.
Does it mean Reader activation service will be stop until December 31, 2006?
That's a big problem for our ebook service!!

Adobe communicated in January to ACS customers that the DRM Activator service would remain operational until December 31, 2007, one year longer than previously announced.
If you didn't receive this announcement, send your contact info (email and surface mail) to "[email protected]".
You'll receive an autotmated reply that your email bounced but it will then be manually confirmed.

Network error that prevented DRM activation

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