New BT website = I can no longer find my mobile ac...

Well done BT! For the 2nd month running I get the usual e-mail telling me my mobile bill is now available, only to find they've changed mybt.com and I can no longer see my mobile phone account, only my landline/broadband.
I've wasted at least 10 minutes hunting for it.............it's not there to be found! And now I'll have to waste more time ringing them, which in my experience will result in at least 45 minutes of being put through to someone else, and then being told that they'll ring me back only they won't.
I hate talking to customer support and being polite and patient while they spend more time checking my account no. etc. than they do solving the problem, and then can't resolve it anyway.
I'm fed up with having to constantly fuss over all these mundane, basic issues just to keep it all working.
Is the only solution to 'go commando'?

.........and just wasted more time clicking on the 'chat online' link which of course does nothing.
I'll be spending time searching for an alternative ISP instead. Absolutely sick of this.

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Hi,
don´t be worry, this would not be a problem.
You have to take the same Aplle ID on both devices, then you can sync them via iTunes by using all universal apps on each device, create playlists, albums and all the things you need and sync it, no problem...
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See Empty/corrupt library after upgrade/crash or
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In the new iOS 7.0.2 update, I can no longer find the iTunes Radio in the music application. Has it been removed, or is there still a way to access it?

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Hi,
Here you may find support and drivers page for your specific model.
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** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

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New BT website = I can no longer find my mobile ac...

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