New build, no display

Hi all,
I'm new to the board, building a new desktop and I've run into a slight snag. I'll get all the details out first
AMD Phenom X4 840 3.2 ghz
MSI 760 GM-E51
GSkill ddr3 1333 pc310666 4GBx2
Western Digital WD5000aakx 500gb HDD
MSI DH42AS 24x dvdrw
those are all installed, i have an MSI r6570 video card I haven't put in yet, because well I can't get a display from the onboard video outputs. I've tried 2 different monitors and 2 different cables, a dvi to hdmi and a hdmi to hdmi and no luck anywhere. If anyone can give me a heads up on something I might have missed, it will be greatly appreciated.

Quote from: WaltC on 02-June-12, 10:51:46
Other suggestions in this thread that you get another PSU pronto are good advice--and it's free (the advice, I mean)... So take it.
I wonder--you say it's a new build--did you by chance forget to plug in the 4-pin/8-pin 12v cpu PSU connector? Does the Logsys (honestly never heard of it) PSU even have one? Just a thought--probably wouldn't boot if that was the case, though.
that psu he has is junk and should only be used as a paper weight! its likely if it ever works to deliver very dirty/inconsistant power to componants and cause them to be ruined from nasty spikes and sudden dips in power! there are horror stories from uses who have had them all over the internet and should not be trusted at all JUST GET RID OF IT "BURN IT WITH FIRE SO IT WILL NEVER BE ABLE TO BE USED AGAIN!"
cheaply made psu's are the bane of the world and as such should be avoided at all costs (i personally will only buy good well reviewed (by users of them) psu's regardless of how much they cost) NEVER BUY CHEAP PSU'S PLEASE JUST DONT DO IT (save for a few more weeks if you have to and buy a good one please )!

Similar Messages

New Build using MSI 6600GT 256 PCI-E no Display

Hi all,
Please offer some advice and help me out please.
Just finished a new build.
Intel l775 p4 3.4 ghz on an Asus P5AD2- E Premium board, using MSI 6600gt 256mb PCI-E video card. 2gig Ram
Done plenty of AMD builds using AGP cards so this is a little different for me!
Have finished putting it all together.
Upon power up for the first time im getting no output to monitor?
card has Svideo out and two DVI conectors, im using an anoloug monitor using the DVI to anoulge converter thingy that is supplied.
Monitor just displays no input detected, monitor is fine as works on old system..
Many thanks
Andy

davidfrisby,
This thread is two years old, and no one replied.
Open up your own topic and we can go from there.

Does Firefox 3.6.8 on Mac OS X 10.6.4 support Juno Web Mail "new message center" display?

Does Firefox 3.6.8 on Mac OS X 10.6.4 support Juno Web Mail "new message center" display?
== URL of affected sites ==
http://webmaila.juno.com/webmail

Does this only occur with 10.6.8? I just gave this a try on my 10.8.3 system with AIR 3.6 but couldn't reproduce the crash on quit. However, I also was unable to log into the application due to lack of credentials. Could you please open a bug on this over at bugbase.adobe.com? If we need to log in to reproduce the bug, please send any test credentials to [email protected] Once the bug has been entered, please let me know the bug number so I can attach the symbolicated crash log to the bug report.
Thanks,
Chris
Ps. If you haven't already, can you also try out our 3.7 beta build?
3/26/2013 - AIR 3.7.0.1410 Runtime and SDK Beta

Problem with building conditional display items

Dear All,
Please help as I am using APEX for the first time.
This my requirement during form dispaly in tabular format. There is one display item QA_TIER(not a database item). This item value is computed based on the condition below.
I created a display item with :
Source Used : Always, replacing any existing value in the session state
Source Type: PL/SQL Expression or Function
Source value or expression:
begin
if 2<=(select decode(&Leg_Req,'Y',1,0)+decode(&maj_funct_chg,'Y',1,0)+
decode(&maj_tech_chg,'Y',1,0)+decode(&maj_ui_chg,'Y',1,0)+
decode(&maj_def_met,'Y',1,0) from dual) then
if &Customer_Priority = 1 then
return 1;
else
return &Customer_Priority-1;
end if;
ELSE return &Customer_Priority; end if;
end;
Note : All reference with '&' are the actual field name.
When running the page i get the following error message:
ORA-06550: line 2, column 23: PLS-00103: Encountered the symbol "&" when expecting one of the following: ( ) - + case mod new not null others select table avg count current exists max m ORA-06550: line 2, column 48: PLS-00103: Encountered the symbol "&" when expecting one of the following: ( ) - + case mod new not null others table avg count
     Error      ERR-1020 Error in PLSQL item processing (function).
Can anybody help me with building the display item with conditions as show above.
Thanks in advance

hi thanks for the help.
I tried this time source type SQL Query:
with both suggestions
1.
select (case when
2<=to_number((select decode(v(Leg_Req),'Y',1,0)+decode(v(maj_funct_chg),'Y',1,0)+
decode(v(maj_tech_chg),'Y',1,0)+decode(v(maj_ui_chg),'Y',1,0)+
decode(v(maj_def_met),'Y',1,0) from dual)) then
(select decode(v(Customer_Priority),1,1,v(Customer_Priority)-1) from dual)
ELSE v(Customer_Priority) end) from dual
Result:
ORA-00904: "CUSTOMER_PRIORITY": invalid identifier
     Error      ERR-1019 Error computing item default value: page=2 name=QA_TIER.
2.
select (case when
2<=to_number((select decode(:Leg_Req,'Y',1,0)+decode(:maj_funct_chg,'Y',1,0)+
decode(:maj_tech_chg,'Y',1,0)+decode(:maj_ui_chg,'Y',1,0)+
decode(:maj_def_met,'Y',1,0) from dual)) then
(select decode(:Customer_Priority,1,1,:Customer_Priority-1) from dual)
ELSE :Customer_Priority end) from dual
Result:
ORA-00932: inconsistent datatypes: expected NUMBER got CHAR
     Error      ERR-1019 Error computing item default value: page=2 name=QA_TIER.
Both didn't work.

FRM-92101 on client machines after physical move to new building

I'm relatively new to IAS (1.0.2.2.2a), Portal (3.0.9.8.5), Forms (6.0.8.25), etc. We recently moved most of our employees to a new building. The web server and DB server remains at the old location. External internet users continue to access the portal and Forms application successfully. Our Intranet users can access the portal. But after the Forms app URL is selected, the application login/mainmenu fails with FRM-92101: A failure has occurred on the server. You will need to reestablish your session.
The java console display on my workstation:
Forms Applet version is : 60825
oracle.forms.net.ConnectionException: Forms session <1,102> aborted: unable to communicate with runtime process.
     at oracle.forms.net.ConnectionException.createConnectionException(Unknown Source)
     at oracle.forms.net.HTTPNStream.getResponse(Unknown Source)
     at oracle.forms.net.HTTPNStream.doFlush(Unknown Source)
     at oracle.forms.net.HTTPNStream.flush(Unknown Source)
     at java.io.DataOutputStream.flush(Unknown Source)
     at oracle.forms.net.StreamMessageWriter.run(Unknown Source)
Anyone have any idea on how to begin chasing this down?

Thanks for the response. I've worked several days with with my Network IT dept to resolve this issue. So far, they see nothing. They opened up the firewalls completely with negative results. Network tracing has revealed nothing. I discovered workstation DNS calls from the server didn't work any longer after the move to the new building. That has been resolved with no effect on the Forms call. I have increased all the recommended timeout parameters per Note 204446.1. No impact. My failure is immediate when calling the form from my portal. It's as if workstation sessions are being rejected by the the Forms servlet process or the network. Any ideas on what else to look at?

Brand New Build - Completing Installation Hangs

Hey Guys,
I just bought all the following components for a new build:
Gigabyte GA 965P-S3 MOBO
Intel Core 2 Duo E4300 (1.8Ghz)
1GB (2x512) Corsair DDR2 (667) RAM
200Gb HGST SATA300 HDD
256Mb XFX 7600GS GPU
Pioneer DVR-112DBK
And...Windows Vista Home Basic.
OK, so hardware wasn't a problem, had everything hooked up and neat within 2 hours.
Plug in the power and turn it on (it's alive!) with the Windows DVD in the drive, and boots to Vista installation...choose language/enter product key/accept licence blah blah...Copying Files...Expanding Files...Installing updates...computer reboots, back to installation.
Now the problem, the installation screen comes back up and displays ticks by all of the previous steps, and has the Completing Installation unticked and the three dots...waiting...waiting...waiting.
And thats it, Vista installation will go no further than that. Have left the installation on overnight and nothing happens. The HDD light will flicker every so often, and stay on constantly for a few seconds and then go off for ages.
After a while, I got fed-up of waiting, so I installed XP Pro and that worked first time like a charm, setup was complete in no longer than 45 minutes and within an hour all drivers had been setup.
I can't think why anything would impeed the installation, everything was spec'd to work with Vista.
I have tried 'unplugging the monitor cable' and toning-down the bios settings, but there was still no joy.
Any help greatly appreciated.

I found a simple way to do things, and have done some home work. I found out that most of the systems that are having problems with Vista are not realy Vista ready. I have a laptop that was not build for Vista I have installed Vista premium edition on it. With the help of the guys at Munksupport Their service is free just clcik on th elive help sign on the right.
But here. all we have to do is get standard hardware devices, most of the newer hardware devices are not ready and if you are going use brand new hardware devices, get ready for a lot of hard work. I use to have problem with application not working properly, as The guys at MunkSupport proved, the older hardware devices that you are able to find drivers for under XP, that worked will work under Vista.
If you are not able to configure an XP system by going to the manufactures website and downloading and having that device running under XP forget trying to run Vista on that device. Most of these new devices will wirk well under XP because XP have drivers for thsoe devices in its drivers folder, C:\windows\Driver Cache\i386\driver.cab. Most device drivers are found their, that's why when you install some devices you do not need to install the drivers for it. Windows will find the device and install it for you.
The disk tha came with the device are often time updated drivers that ad functionallity to the device. For Vista they are not ready, that why we are having so many problems, their are confliting applications, and no one was ready for Vista release. Older hardware may give you a slower performance but they are the working ones.
When you install Vista, it reorders the driver.cab folder, they calle it the driver store now. and most of the support for thsoe drivers are not in that store for the newer devices. also due to the great amount of security they place it this Vista system, Most drivers wont work. Here is why
Most drivers will try to write in the Kernel area are RAM directly, But Vista have no heart for that, that's why everything you do under Vista you get that popup that asked you if you want to continue.
Simple, If you can configure the device to work and run undeer Xp chances are it will work under Vista.
To test this out her is what you do. Under XP remove the drivers for your hardware devices except for your video and Network adapter, make sure you have backup. Visit the manufacturers website download the drivers and setup each device, after yo have down so get a windows update and see if thsoe devices still work. then install SP2 and use the system fro a few days, then install all of windows updates. see if any device fails, or if you run into any aspplication poblems, if so run another windows update, sometime updates mess upi your system. take note of everything you do then upgrade to Vista. If all things work out well
for information visit Munsupport.com, and ask thsoe guys they know their stuff. Some things may take a while to solve, but it's free and they get back to you.

970 Gaming, Help! New build, fine then nothing?

Hi guys,
Would appreciate any suggestions here,
Put together my new build 2 days ago,
It consists of :-
MSI 970 Gaming Mobo
AMD FX 6300 3.5Ghz 6 Core
2 x 8Gb Hyper-X Fury DDR3 1866mhz
1 x Nvidia GTX 750
1 x 120gb SanDisk SSD
All went together beautifully, no issues.
Powered it up and installed Win7, installed supplied mobo drivers and let Windows do it's thing, collecting updates.
Next day I came home, powered up and enjoyed 6 hours flawless performance, powered down to find Windows had a further 221 updates to install, left it to it.
Come home today, power up, starts to configure Windows updates, I walk away, return 10 minutes later to a blank screen, power LED flashing so I think it must be hibernating, attempt to wake, no response from controls, USB mouse still lit, strange.
Reset button is unresponsive, as is holding the power button down, have to turn off at PSU.
It will now power up at the button, but will not allow me to reset or force power down from front panel, I get no display at all from power up, monitors display no signal.
So far I've :-
Reseated the GPU, Ram, Eventually the CPU aswell.
Checked all power connections,
Reset the CMOS,
left PSU unplugged and CMOS battery out,
threatened it with a hammer.
Visually all components are fine. No beeps for errors due to no speaker.
Any help/suggestions would be MUCH appreciated,
Thanks!

Cheers for the replies guys,
Running with a 600w fractal design PSU,
3.3v 24a, 5v 20a, 12v1 30a, 12v2 22a, -12v 0.3a, 5vsb 3a.
I have also : -
Jumped the JFP1 power pins but knew it was beyond this anyway,
Tried booting without the GFX card and various configurations of the ram, 1 stick, various slots, no sticks etc.
Still getting no response from jumping the power on the MB now, but jumping the 20pin PSU signal cable brings the PSU to life and drives fans and lights.
About to remove mobo from case and try the non conductive test but don't have much hope.
Am I looking as a faulty mobo? Or could CPU be a culprit?
Thanks guys

Face time fades out and then tries to reconnect on new ipad retina display on WiFi. Iphone 4s has no problem with face time from exact same location and same contact. WiFi signal strong on both devices. What gives?

Face time fades out and then retries to connect (new Ipad Retina Display) on WiFi. Iphone 4s has no problem with face time from same location and same contact. What gives?

rdallas001 wrote:
Is the router to small?
Not necessarily, if you are using Facetime all the data goes through your WiFi router, your cable/DSL modem, your ISP and the internet to Apple's Facetime servers and then, in reverse, down to the Facetime recipient. If your ISP connection is too slow or there is excessive traffic on the internet you can have Facetime problems.
Most WiFi routers can handle this unless others in the house are also using WiFi at the same time. The problem may be your ISP connection or congestion on the internet, etc.

Problem with MSI 975x Platinum based new build

I am having what looks like a familiar issue with setting up a new build PC. Spec is as follows:
MSI 975x Platinum edition MOBO
Intel Core Duo 2 e6600 CPU
Western Digital Raptor 150GB S150 16mb 10000rpm SATA drive
Corsair Memory TWIN2X2048-6400 2x1GB 240-Pin DIMM XMS2-6400 CL5
SONY DVD-RW
The problem comes when trying to install Windows XP on the single SATA drive (I don't want a RAID array - mainly as I only have 1 hard drive!).
I press F6 as instructed to install the SATA drive - I have created a disk with the necessary driver files from the MSI website.
Based on other posts I have seen I have put all the files except "txtsetup.oem" in another folder on the floppy (either "\win_XP" or "\winXP"). However I still get the same error message:
"file \x32\jraid.sys caused an unexpected error (18) at line 2108 in d:\xpspl\base\boot\setup\oemdisk.c"
I am beginning to think I can't install XP to a SATA drive. Can anyone help with this? Is there an "official" driver floppy disk I can get from MSI in exactly the right format?
Alternatively is it worthwhile buying a small standard IDE drive and installing XP to that to get me going and then install the SATA drive once XP is going? Would it then be possible to shift XP onto the faster SATA drive?
Thanks

if you using 1 sata drive you dont set it up as a raid , in the sata options set it up as ide enhanced also in this mode no need for pressing f6 just make sure that the sata is set to 1st boot hdd , if you using 1 sata and 1 ide hdd and tring to isntall on the sata disconnect the ide hdd because it will mess with your drive letters in windows ... if you goin raid ( achi mode is only for sata 2 drives with NCQ = native command queing and your drives have to support this mode ) then in the sata drives portion set it to raid ( achi if your drives support it ) in the force part set it to force gen 1 ( for sata 1 drives ) force gen 2 ( for sata 2 drives ) then you will need to set up the raid config in the intel raid config ( its the next post screen telling you press CTRL+I ) set it up reboot reneter bios set hdd priority to intel raid 0 then intsall windows but press f6 ... yes i ran it 2 ways single sata drive and now raided 80's in raid 0 ( i dont have NCQ support yet )

How do I get my new 27" Thunderbolt Display to work with my mid-2010 Macbook Pro?

How do I get my new 27" Thunderbolt Display to work with my mid-2010 Macbook Pro? Or am I SOL?
Hardware Overview:
Model Name:    MacBook Pro
Model Identifier:    MacBookPro6,1
Processor Name:    Intel Core i7
Processor Speed:    2.8 GHz
Number of Processors:    1
Total Number of Cores:    2
L2 Cache (per Core):    256 KB
L3 Cache:    4 MB
Memory:    8 GB
Processor Interconnect Speed:    4.8 GT/s
Boot ROM Version:    MBP61.0057.B0F
SMC Version (system):    1.57f18

You can't. Theoretically, Thunderbolt devices that only transfer video and audio should work with Mini DisplayPort MacBooks like yours, but it's not the case of the Thunderbolt Display. Its firmware doesn't allow it to be used with non-Thunderbolt Macs, so you can't use the Thunderbolt Display with the Mid 2010 MacBook Pro.
Instead, you have to look for another screen, or you can get an adapter and connect the MacBook Pro to a TV

Why is Times New Roman not displaying correctly in Illustrator CS5?

Alright, so I'm running Windows 7 64-bit and Illustrator CS5.
Times New Roman Regular does not display correctly on my machine when using Illustrator CS5, but Bold, Italic, Italic Bold display just fine. Times New Roman does display correctly in every other program I use. InDesign, Word, etc. I've attached a screenshot to show what I mean. Please help!

Hi,
I have an absolutely same bug - looks like font substitute
I had reinstall font family - no changes. Win 8.1 Illustrator CC.

[SOLVED]New Build, no sound, Alsa unable to open slave

I've been happily using Arch on an old laptop I had lying around for 4/5 months, alongside ARM on my Raspberry Pi for a year or so. Being more than happy with it I decided to sell my 2011 i5 iMac, build a pc and hopefully learn something along the way. I mention this as it's my first build and the issue may be hardware realted, or more likely my assembly of the hardware, I've updated my sig to reflect the new parts.
The first decision I made two days ago upon putting the system together. I had two plugs, one for HD audio, another for Realtek audio, I went with the HD option. The other variable that is new to me is an audio option in the Gigabyte uefi/bios for audio which has options for enabled, disabled & auto - I've tried all three. I thought at first going with HD option may have meant sound only via hdmi, I'm using an old vga monitor, but after a little reading it seems the HD option should work with the standard audio out's on the motherboard & case too.
I've got a 3.5mm jack plugged into the line out on the back of the motherboard going to a phono connection on my stereo, I've also tried the headphone out on the front of the case, Zalman Z9.
I've installed alsa-plugins and alsa-utils. Upon running speaker-test, or speaker-test -c 2 I'm getting:
speaker-test -c 2
speaker-test 1.0.27.2
Playback device is default
Stream parameters are 48000Hz, S16_LE, 2 channels
Using 16 octaves of pink noise
ALSA lib pcm_dmix.c:1022:(snd_pcm_dmix_open) unable to open slave
Playback open error: -2,No such file or directory
Using aplay:
aplay piano2.wav
ALSA lib pcm_dmix.c:1022:(snd_pcm_dmix_open) unable to open slave
aplay: main:722: audio open error: No such file or directory
Some info:
lsmod | grep '^snd' | column -t
snd_hda_codec_hdmi 30162 1
snd_hda_codec_realtek 40772 1
snd_hda_intel 36904 0
snd_hda_codec 149633 3 snd_hda_codec_realtek,snd_hda_codec_hdmi,snd_hda_intel
snd_hwdep 6340 1 snd_hda_codec
snd_pcm 77709 3 snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel
snd_page_alloc 7242 2 snd_pcm,snd_hda_intel
snd_timer 18726 1 snd_pcm
snd 59173 7 snd_hda_codec_realtek,snd_hwdep,snd_timer,snd_hda_codec_hdmi,snd_pcm,snd_hda_codec,snd_hda_intel
ls -l /dev/snd
total 0
drwxr-xr-x 2 root root 80 Dec 1 19:31 by-path
crw-rw----+ 1 root audio 116, 13 Dec 1 19:31 controlC0
crw-rw----+ 1 root audio 116, 8 Dec 1 19:31 controlC1
crw-rw----+ 1 root audio 116, 12 Dec 1 19:31 hwC0D0
crw-rw----+ 1 root audio 116, 7 Dec 1 19:31 hwC1D2
crw-rw----+ 1 root audio 116, 11 Dec 1 19:31 pcmC0D3p
crw-rw----+ 1 root audio 116, 10 Dec 1 19:31 pcmC0D7p
crw-rw----+ 1 root audio 116, 9 Dec 1 19:31 pcmC0D8p
crw-rw----+ 1 root audio 116, 6 Dec 1 19:31 pcmC1D0c
crw-rw----+ 1 root audio 116, 5 Dec 1 19:31 pcmC1D0p
crw-rw----+ 1 root audio 116, 4 Dec 1 19:31 pcmC1D1c
crw-rw----+ 1 root audio 116, 3 Dec 1 19:31 pcmC1D1p
crw-rw----+ 1 root audio 116, 2 Dec 1 19:31 pcmC1D2c
crw-rw---- 1 root audio 116, 1 Dec 1 19:31 seq
crw-rw----+ 1 root audio 116, 33 Dec 1 19:31 timer
aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: MID [HDA Intel MID], device 3: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: MID [HDA Intel MID], device 7: HDMI 1 [HDMI 1]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: MID [HDA Intel MID], device 8: HDMI 2 [HDMI 2]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 1: PCH [HDA Intel PCH], device 0: ALC892 Analog [ALC892 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 1: PCH [HDA Intel PCH], device 1: ALC892 Digital [ALC892 Digital]
Subdevices: 1/1
Subdevice #0: subdevice #0
The above is all without any .asoundrc in my home directory or anything in /etc.modprobe.d/*.conf
From the wiki I've tried putting
options snd slots=snd_mia,snd_hda_intel
options snd_mia index=0
options snd_hda_intel index=1
in /etc/modprobe.d/alsa-base.conf, and tried reversing the 1 and 0, both 0's, both 1's to no avail.
I've tried a few variations in .asoundrc based on the wiki example with no luck.
I'm lost, this is the first time I've had sound issues with linux and I'm really not sure if it's rooted in the hardware, my first attempt at building a pc or a simple alsa config issue.
Googling for unable to open slave in alsa seems to bring up mainly conflicting programm issues whic I don't think is my issue as I have no sound at all.
*edit*
perhaps this should be in newbie corner? my linux sound knowledge is definitely newbie status.
Last edited by Proinsias (2013-12-03 23:22:48)

Solved, not sure where I was going wrong in my initial attempts but a simple .asoundrc has my speakers singing. Could have sworn this was tried to death in the first half hour or so, oh well.
On the plus side I spent my lunch hour today getting a rough idea of sound on linux and alsa preparing for a fight with my new build, ten minutes after booting up the new machine on my return home & all is well.
pcm.!default {
type hw
card 1
ctl.!default {
type hw
card 0

New line at a new build

Hi
On the 18/2/14 I ordered a new line and bb package to my new build property. My current Infinity 2 services were terminated on the 28/2/14 and I was given the standard 4 week wait to be connected back up again but on standard ADSL broadband as Infinity didn’t come up on the system yet (which it now does btw).
Everything was setup for the 27th March, I took the day off as holiday and no engineer turned up even though I was sent numerous txts and emails saying they would. No one contacted me and I got no explanation why this occurred. I rang up the next day and was told about some Openreach work that hadn’t been completed. Another update today and its now scheduled for completion on the 15/16th April so I assume I might be able to reschedule then if its completed.
That will mean 8 weeks without a phone line or bb yet I am continually charged (like I’m still living at my old address) for services I can not use at all. On the 3/3/14 a full payment was made, then on the 21/3/14 another which had discounts for line rental (I make an annual payment) which came out in £1.98 credit, but the breakdown of the bill has a charge for £25 for Infinity 2 to begin with which I don’t even have. I would of thought that as I have no services what so ever I should only be given credit each month for the line rental I have already paid for.
If possible could some one please check my order as I would like a refund for what I cannot use and terminate any further payments until my services have been installed (which could be anyone’s guess knowing Openreach timescales). I have no use of BT WIFI or BT Sport and as nothing is within my range.
Regards
Chris

Hi
I am sorry to see you are having problems
I suggest you contact live chat at this link they should be able to help you
http://bt.custhelp.com/app/contact/c/2902/?s_intcid=con_intban_sanda_contact_us_chat_from_forums
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

NO LINE!!! NO HELP! NO DUCTING NEW BUILD HOUSE

So here goes . , my ongoing unlimited stress with bt
27 july ordered bt
closest visit? 23 august!!!!! WHAT A JOKE
wait till 23th bt was suppose to turn up between 1-6pm noone turned up noone called to say they wasnt turn up.
called them up for them to tell me there was a fault in my line? i dont even have a line connected!!!
they also tell me i didnt need someone to come out because the work inside the house was complete and all they had to do with flick a so called switch in the exchange! but yet they booked a appointment and it took them over 4 weeks for them to notice this even after i told them it was a new build with all new fitted bt installed inside and going outside the house into the ground!more wasted time and hassle!
got told it will be connected within 24 hours and i have to wait till 8pm on the friday before calling back , so i ask what time does call centre close friday , get told 10pm ok i said if not connected by 8.01 i will call back after being hung up on and sent to 3 different people i got that so come 8pm friday no connection no line so i call bt back ( ON A MOBILE!!) and what the heck there closed FALSE INFORMATION AGAIN
come saturday i call them again to be passed from pillow to post spending over 3 hours on the phone to them!!!!!
i eventually get through to a manager who tells me the builders need to confirm they have installed the ''' duct'''' so called outside the house. this one manager was the one i spoke to on friday who said he would call me on satursday at 11am. which he never called, in fact he never bothered to call untill come near on 5pm after being on hold and on the phone for over 3 half hours he come through from someone transfereing him as he was the manager on call that day, little to say he was very shocked to have caught me yet again!!!!, where he then went into what his job was and it wasnt stretching to deal with me or my issue as he is very busy! being the manager of not doin the jobs he says i assume!!!!
right so heres a problem i can solve our builders are still building new propertys close to mine so i contact them and approach and they confirm all the work is done, so i relay this back to bt who tell me the order is now goin through and will up and running within 24 hours.
so i then have to wait untill tuesday because of the bank holiday , yet again more calling more transfering here there and everywhere hours and hours pass on the phone
i get back in touch with another manager who tells me that the line will be connected as soon as he has contacted open reach to get someone to turn the line on! wooohoo i think where getting some where
NOOOOO i then recieve another call telling me open reach cant do any work on the line or any work without the builders contacting them , eve though i have already confirmed it with all of them
come friday 31st september i receive a call saying the builders have confirmed the work and the work will be carried out and i should be connected very soon,
no connection as of monday so i call for a update...
get through to another person who has took all my details but has no idea what is going on and just telling me they understand how im feeling!!!!. who then passes me from manager to manager then to faults, then to accounting then finally to contracts! the guy didnt know who i was why i was put through but got through to open reach who told them the line would be connected working via wednesday ...
wednesday comes and yet again there is no connection no line NOTHING,
i call back up yet again ON A MOBILE to find now that no work will be done no work has been done!
they have no idea who called me to tell me the builders had confirmed it and no idea about the line other than it will not be connected without confirmation from the builders on ducting..
the finall words for the call was that i had to wait another '''24 HOURS''' For an update on open reach connecting the line , his words was just 24 hours for us to get the update and i promise you we will know more
someone is suppose to be calling me back from never land that never calls so i wont hold my breath.
i have NEVER in all my life been messed about by any company as bad as bt has let me down, i cannot trust anything im being told as they keep saying then taking it back and changing it, all i get is im so sorry i understand or, well i dont know why they have told you that or i cant see that or anything like that!..
im at the end of my wit patience and sanity, please if someone can get my line connected please help because im at a right loss with no phone and appointments and calls i need to make
thank you

Hi misscheryl1987,
Did you get my email on the 14th?
When I spoke with the engineers' department originally, they confirmed that work would start on the 28/09 but may take up to Monday 01/10 for the line to activate, depending on the amount of work required.
At the moment I am unable to get more updates but I will chase up on Monday when the department I need to speak to is open again.
Stephanie
Stephanie
BTCare Community Manager
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post. If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Apple TV not working with new 23" cinema display

OK so I finally found a functional use for my new Apple TV, which has been sitting unused in my living room. My MacBook Pro already connects to the HD projector in there, so Mac TV is just less functionality and redundant.
I decided the only use I have for a keyboardless Mac interface for just music, podcasts, photos, and videos is the bathtub.
Being the Mac fanboy that I am, I wanted the solution to be all Apple.
So I headed down to my local Apple Store with the intention of buying a new 23" Cinema Display for my Apple TV and an iPod HiFi for the sound. I was dismayed to see them showing off the Apple TV on Sony LCD TVs. Why wouldn't Apple want to sell people a triple-play package and have it set up as a demo? After all, they weren't selling the Sony TVs anyway.
But my first sign of trouble was the very nice store employee who didn't know if the Apple TV would work on a cinema display. But he definitely wanted to find out when I got home. Searching here, I found posts that seem to confirm that it would work, but the actual source is related to an older ADC cinema display, not the new ones.
I set everything up and used a Toslink-minijack adapter to run the optical digital audio from the Apple TV to the iPod Hifi. I used an HDMI-DVI-D adapter to connect the cinema display to the Apple TV. I powered it all up.
I got the white Apple logo on the screen, then everything went black. I used the Menu and + keys on the remote for 6 seconds to cycle through the resolutions. Still all black. I used the Menu and - keys on the remote to reset to factory settings. Again booted into blackness.
Interestingly, while using the + and - keys on the Apple TV remote, the iPod HiFi volume was lowered and raised simultaneously with the moving of the menu selections in Apple TV (I could hear the clicks). What this means is, 2 remotes, each paired to each device, will be needed for proper operation. This is why having too simple a remote is lame.
At this point I am dead in the bathtub water. I drop more money on Apple than it costs to get a new iMac (which is plan B) just so I can give the Apple TV a shot in my bathroom. But it all doesn't fit seemlessly together on first try.
Any suggestions? Could the HDMI-DVI-D adapter be blocking the HDCP signal needed to display an image? Is DVI-D the wrong adapter to use? Any help is appreciated.

I've not been convinced a monitor will work with the tv, but I have to accept the word of those that have had success. I'm not so certain that a monitor is a suitable first choice, maybe if you have one lying around OK, but to buy one instead of a tv is not only a very expensive alternative but even if it works you will have no way of controlling the brightness etc.
Any suggestions? Could the HDMI-DVI-D adapter be blocking the HDCP signal needed to display an image? Is DVI-D the wrong adapter to use?
Possibly, Did you ever manage to repeat getting the apple logo or indeed anything even if only for a few seconds. DVI-D or DVI-I would be the right connector, don't use a DVI-A

New build, no display

Similar Messages

Maybe you are looking for