New Dynadoc will NOT operate correctly

Hi,
we have installed a new dynadoc on a system. We installed the software (download from the site since it's more up to date than the packaged software). It was missing some AX800x80 file or something. But, after a re-boot, Windows found it and fixed that. But, the dynadoc will still NOT run correctly on the machine for anything. It is installed on a Toshiba Tecra laptop, running XP and has a second (external) monitor. Everything on the system runs fine until we plug in the dynadock. First the mouse and keyboard wouln't work. Fixed that with a re-boot.
Then it wouldn't access the network. Got that fixed on ANOTHER (3rd) re-boot. Then second monitor wouldn't work. Got that working for a minute... then it quit. Then the entire laptop shut down! Come to find out it was because the dynadoc was NOT charging up the system with any power (yes.. it's plugged in to the wall).
I uninstalled and re-installed the software. And, still it's not working correctly. (biggest problem is it won't recognize the 2nd monitor).
During installation, I waited to make sure all the video and audio drivers were installed. But, still nothing seems to work right. And, I haven't even gotten to getting the speakers to work again. What a mess! Something as simple as a dynadock is "supposed to be", should not be such a mess.
Of course, there's no one at Toshiba that is available to help with dynadock. How disheartening..and infuriating, but not surprising. Thus far, we are not impressed with dynadock. Slick idea, but the installation of the unit and the software that comes with it seems to be garbage and very unstable.
So, any help from some experts in this category is greatly appreciated.
Thanks.

This may not be much help but I had a problem with the Dynadock PA3575U-1PRP also runing on Vista Ultimate 32bit, working fine for a couple of weeks but suddently had problems with my extended montior. Like you Toshiba did not seem to want to know except to tell me to unload and reload the software.
I downloaded the updated 2.3 version with still no luck...the frustrating thing was that I could put another Toshiba laptop onto this dynadock and all worked fine. Eventually I went into control panel....system...device drivers and found I had 2 x Nvidia GeForce 8600M GT drivers installed plus 2 x Toshiba dynadock USB... installed.
Before doing the following make sure you have an external monitor connected to your laptop even if at first you dont see anything.
I disabled one of the Toshiba dynadock drivers under Monitors which did not seem to have a problem with my system. Then I disabled one of the Nvida Display drivers and suddenly I could not see anything on my laptop screen...please remember at this point I could not extend to my external monitor still. So my only option was to power off using my power button and restart my machine...suddenly my external monitor is working although the resolution was bad and my laptop monitor was not...after going to control panel....system...device drivers again and enabling the Nvidia driver and restarting the laptop I suddenly have video on both laptop and external monitor screens.
Why this happened I have no idea but it worked.
So...if you check your devise drivers and find you have 2 of the same driver installed you could be having the same problem.
Hope this helped.

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