New Epson WF-7620 will not print; is offline after installing setup software

This is a problem that took me many hours to solve; but I did solve it.  I thought I would offer it up so no one has to go thru the pain I did.
The problem is that during the Epson set-up procedure for Wireless printing, the mac cannot find the printer (or verify the printer exists) even though the printer has an IP address assigned to it.  The reason for this is the printer (mine at least) comes configured with Bonjour turned off . . . and you'll need to turn this in for any mac to add the printer in a conventional way.
The way to turn Bonjour on is as follows:
1.  Pull up a browser and type in the IP address assigned to the printer.  On my home wifi network it will be something like XXX.168.1.3 where XXX is some 3 digit number.  Once you pass thru the security queries the browser puts up, proceed to that site.  You'll see a web page with detail on the printer.  Go to Wifi/Network Settings->Services->Protocol.  Find the Bonjour Settings and click on Use Bonjour.  Exit this page and you'll see your printer when you add a Printer from Settings->Printers & Scanners--> the Plus sign (to add).

Try Linc's suggestion first.  That should cure your issue.  If not, here's something else to consider:
PrinterMaccer wrote:
I installed the software from the site ...
Apple keeps a set of current software for Epson printers.  You should start by going to System Preferences > Printers & Scanners and delete the printer from the list (using the "-" key).  Then download Apple's software version from here:
Epson Printer Drivers v2.18 for OS X
Finally, set up the printer as shown here:
OS X: Connecting a Wi-Fi printer to your Wi-Fi network

Similar Messages

  • New Epson WF 7620 will not print with Macbook Air, receive "Print File Was Not Accepted" message.

    Hello! To anyone who tries to help me, thank you in advance!
    I brought home a new Epson WF 7620 yesterday and did all the necessary stuff, installing it with my Macbook Air (Mac OS X ; 10.7.4.). I installed the software from the site, added the printer to my printer list, enabled "print sharing" and connected it to my wifi network. I am trying to use it wirelessly.
    I tried to print a test page of a regular PNG image, but I am receiving the "Print File Was Not Accepted" message in my printer queue. I have changed the file type a couple times to JPG and PDF but more of the same. I have also reset the printer, and have repaired the disk permissions in the Disk Utility to try and get it to work.
    None of this seems to be working, suggestions very appreciated!
    Thanks
    MP

    Try Linc's suggestion first.  That should cure your issue.  If not, here's something else to consider:
    PrinterMaccer wrote:
    I installed the software from the site ...
    Apple keeps a set of current software for Epson printers.  You should start by going to System Preferences > Printers & Scanners and delete the printer from the list (using the "-" key).  Then download Apple's software version from here:
    Epson Printer Drivers v2.18 for OS X
    Finally, set up the printer as shown here:
    OS X: Connecting a Wi-Fi printer to your Wi-Fi network

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  • HP Officejet Pro L7580-Will not print black ink after I have replaced cartridge.

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    Hi melissaccss,
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    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

  • Printer has new all new ink and still will not print

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    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • Why will my epson artisan 810 will not print with ipad?

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    Hello charlottedk, and welcome to the HP Forums, I hope you enjoy your experience!
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    Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
    Jamieson
    I work on behalf of HP
    "Remember, I'm pulling for you, we're all in this together!" - Red Green.

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