New Exchange panel will not install

I came looking for a specific pattern. Nope, you have to download a panel. I downloaded it, clicked on it and a tiny panel with miniscule writing came up, gray on gray. I had to use a magnifying glass to read the text. "Exchange cannot instll" because a huge list of products might be needed and weren't there. But they were, Further, the panel had to be killed by Ctrl-Alt-Del.
This seems to be the Adobe Way. Throw away your users, commit to some insecure Cloud that at least half our clients will not accept and then lose all their data. The web site is chaotic, unbelievably slow and utterly impenetrable. I truly despair. This used to be a good company. 

Well, what I have done since the problem emerged is the following. I found that the Extension Manager was CS5 - I didn't even know that I had it, so presumably it installed with CS5. So why not CS6? Nevr mind, let's download CS6. Around 110 megabytes later, I had a .zip file. This unbundled into two directories, one containing all manner of subdirectory, the other a file called "setup.exe".
Very well, click the setup.exe. Up comes a panel, setup unable to run, download yet another utility, the "Adobe Support Advisor". Nine point something megabytes later, yet another file to hand. Click to run, scrunch: Windows throws a Message that "Air application manager has died" or some such, and ditches the process.
So:
1: The basic download manager does not work on a very straightforward, very much up to date Win7pro setup.
2: The manager-of-the-manager doesn't work either.
3: Their diagnose-the-manager-of-the-manager does not work either. (I tried this on two other Win7 machines and it doesn't work on them.)
So, find patterns on the web. Plan to replace all Adobe products.
This is pre-Beta stuff, outrageous in a commercial application. I have wasted a Sunday trying to get this rectified for the week ahead. Really, Adobe used to feel like a Rolls Royce company: expensive, but everything worked. Now it has that "rushing after its own tail" feel of so many US IT companies, all facade and piss on the customer.

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