New IMac 24" problems!

I previously used Windows XP but decided there were too many headaches with their OS. So after watching and reading ads and reviews for iMAC decided to buy it. I ordered it on the launch day of Leopard. When I received it, I found out I needed to install leopard, since Tiger was already installed. Following the directions...during the final stage of installation...it froze! Couldn't force quit. Had to power off which I know isn't a good idea to do but had no choice. After powering back up seemed find for awhile...now constantly freezes, no matter what application I am using. After spending 3 hours with tech support they said they are sending me another leopard disk. Thinking my disks might have been the problem....yet I am reading many problems. Any ideas on what could be happening? Each time I freeze, I have to power off, won't let me force quit. Any input would be appreciated

Oh my gosh! I guess I am not alone with my freeze issue. I must admit, I am really disappointed. I will try and do a Tiger reinstall this weekend, then when I receive my Leopard replacement disk will install that. From what I am reading though, installing the leopard disk may not make a difference since there is question as to another 3rd party software program that came pre installed on the imac is causing the freezing and crashes. Am I reading that right? Thanks for the link...I will keep reading. By the way, I am past the 14 days, I went to the Apple site and read their return policy....not very generous. I am pretty much stuck if this can't be corrected. I will try hard to remain optimistic that it will. Have a great weekend!
Mary

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username : guest
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I took a couple of pictures of this, one during and one after the problem. The quality of these are quite lousy, they're taken with my Nokia 9500 Communicator.
During the problem:
http://iki.fi/aita/imac/01notok.jpg
After rebooting:
http://iki.fi/aita/imac/02_ok.jpg
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A few people, myself included, have experienced the same thing. Check these threads: http://discussions.apple.com/thread.jspa?threadID=1082181&tstart=15
http://discussions.apple.com/thread.jspa?threadID=1100912&tstart=30
http://discussions.apple.com/thread.jspa?threadID=1090395&tstart=60
So far the only fix suggested has been to call apple and get a replacement. I'm still.....still waiting for mine to make it slowly across the ocean from China, so I don't know how the new one is working. I'd call Apple and request a new one.

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Which home hub do you have?
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There are some useful help pages here, for BT Broadband customers only, on my personal website.
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dl2369 wrote:
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New IMac 24" problems!

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