New iMac: Thunderbird works OK but Apple Mail cannot receive

Just bought iMac in July 2010. Thunderbird email sends/receives fine, but Apple Mail v4.3 does not receive emails. Apple mail will send, which is received by Thunderbird. Incoming Mail Server settings good, and default mail reader is Apple Mail. Help please!

Helix13 wrote:
Just bought iMac in July 2010. Thunderbird email sends/receives fine, but Apple Mail v4.3 does not receive emails. Apple mail will send, which is received by Thunderbird. Incoming Mail Server settings good, and default mail reader is Apple Mail.
Welcome to Apple's discussion groups.
Does Mail's "connection doctor" (Window -> Connection Doctor) show you anything useful? Have you checked Mails preferences in Accounts panel, Advanced tab, to verify that things like port, SSL, and authentication are set correctly?

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TS3276 Someone who receives my mail sent from Apple Mail cannot receive attachments or read my email even though they are on a Mac using Safari. How could they be using Safari to receive or read my mail?

Someone who receives my mail sent from Apple Mail cannot receive attachments or read my email even though they are on a Mac using Safari. How could they be using Safari to receive or read my mail?

You can lead a horse to water, but you cannot make it drink. This person receiving my email, while on a Mac with Safari is reading their mail through Safari using Horde--our recent discovery. Why they chose to do that in unclear. The last email we sent, however, was miraculously read and received and the attachment was viewed with no problem after we told them our mail was coming from a Mac thriugh Apple Mail. It seems that telling them that our emails were coming from a Mac and using Apple Mail was enough to make them think that perhaps THEY were doing something not quite right. Thank you both, Level 7 and Level 5.
But thank you especially for the meteorologists in the UK for putting forth the correct routes for Sandy these last days, you probably saved a lot of lives.

G(oogle)mail and Apple Mail: Cannot receive messages

Hello,
I have a googlemail account. My email address ends with "@gmail.com".
I am trying to configure the Apple Mail application in Mac OS 10.2 (Jaguar). I can send but not receive messages.
The German website says, i should set the server to "pop.googlemail.com", enter my password and use my email address "including '@googlemail.'" as username.
Well, I think that is the reason why I cannot connect to the server, my Email address is gmail not googlemail.
But whatever I enter in the respective fields (pop.googlemail.com, pop.gmail.com, pop3.....) all fails.
Stupid as it is: event copying my settings from my smartphone does not help.
What are the correct settings for me?

Thank you,
that really solved the problem.
For all German customers, who participated in the public beta test of Google Mail ("invited users") and who have an email address, which ends with "@gmail.com",
the correct servers are "pop.gmail.com" NOT "pop.googlemail.com"
and "smtp.gmail.com" NOT "smtp.googlemail.com".
Their German website is wrong in these cases. Moreother, the hint is missing, that SSL has to be activated for incoming mails as well.
eMac 700 CD-RW Mac OS X (10.2.x)

Bought a new iMac on June 25 but Apple says it was registered in March !

Hi
This is my first posting here but I've been a Mac user for years.
I bought an iMac i3 on 25 June from a local shop (Comet). I was hoping to get the free update to Lion but when I entered my iMac's serial number it came up as invalid.
After speaking to Apple Support they said it had been registered in March so a free upgrade was ineligible but I could email my receipt to [email protected] and wait a few days for their systems to be updated. This call was on 21 July.
I've just called Apple Care for an update and been told it could take weeks for the registration date to be changed. At this point I lost it a little bit as I only have until 19 August to complete the update and I'll be away for two weeks from 14 August.
To top it all off I asked if I would be notified by email (MobileMe) when the change had been done to be told that I would have to call back or check online at random intervals. For one of the largest IT companies in the world, I find it hard to believe that Apple do not have the systems in place to do something so simple as generate an email when a case has been closed.
Has anyone got any constructive advice other than sell all my Apple kit ?
Thanks
Nick

The problem with buying a Mac from a third party - authorized or not - is that Apple "registers" the machine when it is sold to the store (which, in your case, seems to have been in March). Now, when you buy it from an Apple store, they will automatically change that date to reflect the correct one and inform Apple; most authorized sellers will notify Apple as well, but some as well as third party sellers do not. In that case, it is up to the buyer unfortunately to sort things out. Having had to deal with this once myself, I learned that you need to insist that the seller take responsibility and fax the necessary paperwork to Apple. But, you now have it in hand; it will take a little time, but I would not worry at this point. Keep tabs on it though because of your desire to get Lion and, if necessary, contact them a week or so before the offer runs out if you haven't heard anything.

Apple Mail: Cannot receive mail from a specific sender.

Mail from a long-time correspondent does not show up in my In Box. Nor in the Junk Mail Box.
Sender sends e-mail to me to several of my addresses, but still no luck.
Any ideas will be appreciated!

Hi Edward, do you have any rules setup?
If you use a browser & go to your WebMail site are they showing there?
Are these POP or IMAP accounts?
Not certain, but this can fix myriad Mail problems...
Safe Boot from the HD, (holding Shift key down at bootup), it will try to repair your Disk Directory while the spinning radian is happening, so let it go, run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, then move this folder & file to the Desktop.
Move this Folder to the Desktop...
/Users/YourUserName/Library/Caches/Mail/
Move this file to the Desktop...
/Users/YourUserName/Library/Mail/Envelope Index
Reboot.
If that doesn't do it and you can afford to redo all your Rules, try these & reboot...
/Users/YourUserName/Library/Mail/MessageRules.plist
/Users/YourUserName/Library/Mail/MessageRules.plist.backup

Thunderbird works, but Apple Mail does not...

My issue is this:
Mozilla Thunderbird works great with my current POP account. Thunderbird can both receive and send messages--no problem.
Apple Mail cannot receive messages, but it can send them.
All the account settings are exactly the same. The only difference I can find is that in Thunderbird's Security Settings (under Server Settings in Account Settings) you have the ability to check "TLS, if available".
Anyone have any ideas why Mail can't receive messages?
I love the new Apple Mail and really want to use it.

Process:
Mail [891]
Path:
/Applications/Mail.app/Contents/MacOS/Mail
Identifier:
com.apple.mail
Version:
8.0 (1990.1)
Build Info:
Mail-1990001000000000~3
Code Type:
X86-64 (Native)
Parent Process:
??? [1]
Responsible:
Mail [891]
User ID:
501
Date/Time:
2014-10-20 10:02:25.944 +0200
OS Version:
Mac OS X 10.10 (14A389)
Report Version:
11
Anonymous UUID:
EEE8371F-5DEA-6CE7-ED9E-F26E11B0AE95
Sleep/Wake UUID:
0FFBEA5A-AD12-4AD5-A342-FD07F8296C6C
Time Awake Since Boot: 4700 seconds
Time Since Wake:
1500 seconds
Crashed Thread:
8 Dispatch queue: NSOperationQueue 0x60000023de60 :: NSOperation 0x60000024ac80 (QOS: USER_INTERACTIVE)
Exception Type:
EXC_CRASH (SIGABRT)
Exception Codes:
0x0000000000000000, 0x0000000000000000
Application Specific Information:
*** Terminating app due to uncaught exception 'NSObjectInaccessibleException', reason: 'CoreData could not fulfill a fault for '0x1580008b <x-coredata://5BB142CF-4001-4155-AC9B-FB0681E69B5E/ABCDNote/p86>''
abort() called
terminating with uncaught exception of type _NSCoreDataException
Did not help: reinstalling, deleting files, email, etc...
Solution: Deleting contacts (contact data corruption caused by) :-))
(All of them manually from within the app, and files: User > Library > Application Support > AddressBook)

My imac (osx 10.6.8), apple mail(4.5) has begun to act very odd. It quits out and on occasion I open an email to face "plugin is missing" or I have a spinning wheel and the email won't open. New to do list fails to add to the list. Can anyone help?

Hi all,
My imac (osx 10.6.8), apple mail(4.5) has begun to act very odd. It quits out and on occasion I open an email to face "plugin is missing" or I have a spinning wheel and the email won't open. New to do list fails to add to the list. Can anyone help?

Hi all,
My imac (osx 10.6.8), apple mail(4.5) has begun to act very odd. It quits out and on occasion I open an email to face "plugin is missing" or I have a spinning wheel and the email won't open. New to do list fails to add to the list. Can anyone help?

I recently had to update to office 2011 and outlook. All went well but now I cannot send via outlook but apple mail works ok and outlook receive is working. Can anyone help?

I mac 24in 2.8 4gb ram OS 10.10
I recently had to update to os10.10 and consequently office 2011 with outlook. All was going well with the outlook mail until yesterday when the outlook send mail stopped working, receive works ok. I get error code 3259 and the message "an operation on the server timed out. the server may be down, overloaded, or there may be too much net traffic." In the details "Mail could not be sent. Account name: "[email protected]" The send failure occurs on my yahoo accounts, gmail accounts and comcast accounts. Both send and receive work ok on apple mail. Can anyone help me sort this and avoid going to microsoft support?

hi i had the same problem today when i updated my itunes to latest version. however, i have just found my songs in the 'itunes media' folder. this was accessed through 'my music' then keep clicking through until you find itunes media and all my library songs were in there and i then just added these files to my library and all were restored however, i have lost all my playlists but at least my 700 songs are back. very dissapointed with apple that they have let this happen with their latest update, the previous version was miles better than this one . hope you find them. stevo

My apple mail is receiving my outlook/ company messages, but not gmail. Message is "take account online" but it won't. Outgoing gmail messages work.

My apple mail is receiving my outlook/company messages but not gmail. It says the account is offline, but won't go online. gmail messages do send. Help!

Remove the account and put it back again, use Internet Accounts (in System Preferences) to do this.

Apple Mail can receive but not send.

Hopefully someone can help me. I just recently purchased a new iMac (upgraded from the mini). I set up my mail and it's been working fine for the past few weeks. Now, all of a sudden, I cannot send email. I am receiving just fine. I'd like to point out the mini still has the same mail account set up (imap) and it is working just fine. Both computers are on the same wireless and have the same firewall and overall configurations. I've checked my outgoing SMTP settings 1000 times and they are correct and i've reset everything I can think of (modem, router, mail, mac, ect) and it still will not send. Any ideas?!?!
Both computers are running 10.5.6 and Apple Mail 3.5
Message was edited by: embdaw

Ok I fixed the problem and hopefully this will help anyone else experiencing the same thing. I called apple support and they had me drag the caches folder from both my user and admin account into the cache and delete them. Then I moved library->preferences->com.apple.mail.plist to my desktop (and later deleted after confirming new set-up worked).
I reopened mail and it had me set up my account again. After that, emails sent without a problem. I just want to note that I am using IMAP so all my stuff is secure on my server, if you use pop, it might delete your saved emails so becareful!
I hope this helps!

New iMac is stuck on grey apple screen after restart from Migration Assistant

New iMac is stuck on grey apple screen after startup. It is a 3.4GHz Quad-core Intel Core i5 running OS 10.9.4. The problem occurred after a migration from my older 2009 iMac which is running Snow Leopard 10.6.6. When the restart occurred from Migration Assistant, the new computer will not boot up to the login screen. Disk utility did not solve problem. Followed instructions for a soft reinstall of Mavericks but that also did not solve problem. Any suggestions?

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

I just upgraded my operating sytem to 10.6.8, to accomadate my sons new ipod which worked fine , but on plugging in my iphone 4 , itunes doesn't rcognise my phone , just says no camera found, help please.

I just upgraded my operating sytem to 10.6.8, to accomadate my sons new ipod which worked fine , but on plugging in my iphone 4 , itunes doesn't rcognise my phone , just says no camera found, help please.

Try Here > http://support.apple.com/kb/ts1591

Does the New Imac 21 works as an external display using thunderbolt to thunderbolt cable plugged into a MacBook Pro?

Does the New Imac 21" works as an external display using thunderbolt to thunderbolt cable plugged into a MacBook Pro?

Hi there LDIMERY,
You may find the troubleshooting steps in the article below helpful.
Apple computers: Troubleshooting issues with video on internal or external displays
http://support.apple.com/kb/ht1573
-Griff W.

My new imac come with snowleopard but i need to install leopard only

hi for every one ,,,
i buy new imac my new imac come with snowleopard but i need to install leopard only but refused any body have idea for this case , becuase i have more special program not compatible to work under snowleopard .
thanks for all
my configuration is
Hardware Overview:
Model Name: iMac
Model Identifier: iMac10,1
Processor Name: Intel Core 2 Duo
Processor Speed: 3.06 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 3 MB
Memory: 4 GB
Bus Speed: 1.07 GHz
Boot ROM Version: IM101.00CC.B00
SMC Version (system): 1.52f9
Serial Number (system): W**H9H5PC
Hardware UUID: 3A00BABF-810C-57B5-B1C8-E8F7E7074C86

The new iMacs will only work with Snow Leopard, and only the release on the DVD supplied with the computer (the Snow Leopard upgrade disks won't work). The problem is that they require new drivers.

I transferred about 400 gigs of data from my MacBook Pro to my new iMac using Migration Assistant, but it doesn't show on Finder. How can I locate my data?

I transferred about 400 gigs of data from my MacBook Pro to my new iMac using Migration Assistant, but can't find any of my data on Finder. I'm thinking that the data got transferred but not cataloged. Finder shows about 400 gigs of my hard drive being used, but the files it shows don't come anywhere close to 400 gigs. How can I find out what is really on the hard drive and how can I access my MacBook files I transferred?

I suggest that you start over, boot into Internet recovery mode, launch Disk Utility, erase and reformat the HD with one partition and GUID option, quit Disk Utility, restore the OS, and on first boot, use the Setup Assistant to migrate from the MacBook, following the steps in Pondini's Setup New Mac guide. If that doesn't solve your problem, contact Apple's Support. If they recommend the same steps, I'd opt to return the machine and get another (you can do that the first 14 days you own it, no questions asked).
27" i7 iMac (Mid 2011) refurb, OS X Yo (10.10.1), Mavs, ML & SL, G4 450 MP w/10.5 & 9.2.2

New iMac: Thunderbird works OK but Apple Mail cannot receive

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