New info is being lost

When I type new info on my desktop, I sometimes come back to find that it didn't "take."  I always do everyting on the desktop, never do changes on the Palm itself. I changed a phone number a few days ago, but just saw that the old number is still there.  Why is this happening?  Do I have to do some sort of save to be sure all my new information is getting saved?  Thanks in advance!
Post relates to: Palm Z22

hello,,
when you edit a contact do you do hotsync after?
maybe that the sync action was set to 'handheld overwrites desktop'
try to check it on palm desktop
on the top left go to 'hotsync' and then 'custom'
Post relates to: Palm TX

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