New iPod Touch.  After using it for awhile a gray box appeared around an app icon.  Whatever app I try to tap, the gray box appears and the app will not open.  I cannot even open Settings.  Tried a restart with no effect.  Any ideas?

Also, when we tried to sync with iTunes, got an error message stating, This iPod cannot be used because the Mobile Device Service has not been activated.  iPod is WiFi only isn't it?  This made no sense at all.  The iPod is brand new, just taken out of box yesterday. 

http://support.apple.com/kb/TS1567
There have been some problems accessing pages on the Apple web site.  If the hyperlink gives you a "We're sorry" message, try again.

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