New MacBook Air camera problem

Got my new macbook air (mid 2012) and camera doesn't show anything:
Mac recognizes the FaceTime HD Camera (on System Information),
but when turning on FaceTime / Photobooth / Skype etc.. the loading icon just stay
on the screen and nothing else come up.
Already installed all software updates and tried setting up a new user - still same problem.
I use OS X Mountain Lion 10.8.4 on Macbook air 13.3" Mid 2012.
What should I do?

Jacob ..
Try troubleshooting the built in camera > How to Troubleshoot iSight
Since the same thing happens in more than one user account, try Resetting the PRAM first.

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New MacBook Air - Camera "blinks" off and on occasionally

I just bought a new MacBook Air 13 a few days ago; I downloaded Skype the day I bought it. So everything should be up-to-date.
It doesn't matter how long I have been on Skype or anything thing like that, but every 30 seconds to a few minutes the camera and green indicator light blinks off and the back on, but only for a second. The person on the other end even notices it as my camera either turns off or the picture lags/freezes. Is this a known problem with Skype or is this an issue with my MacBook?

I don´t have or use a MacBook air, but I did notice the LED blinking usually when Skype switches the used video resolution. You may already know that Skype can adjust the video resolution according to different parameters like available bandwidth, cpu speed, and so on. If you want to verify this, you could turn on "Show Technical Information" via the menu. Within the call, it shows the sending and receiving video resolution somewhere in the new technical information window. Just as the resolution switches, the LED flickers real quick. If this is the case, then that´s that. You cannot do anything about it. There is unfortunately no way to force a fixed setting regarding the used resolution.

New MacBook Air - Camera "blinks" off and on occas...

I just bought a new MacBook Air 13 a few days ago; I downloaded Skype the day I bought it. So everything should be up-to-date.
It doesn't matter how long I have been on Skype or anything thing like that, but every 30 seconds to a few minutes the camera and green indicator light blinks off and the back on, but only for a second. The person on the other end even notices it as my camera either turns off or the picture lags/freezes.
Is this a known problem with Skype or is this an issue with my MacBook?

Some here on my Macbook Air 11inch. It's really annoying since Skype is the only way to keep in contact with my entire family (we live literally across the globe from eachother). It's frustrating when I have trouble showing them things or my nieces get upset from my picture flickering on their end every minute or so. I really wish we could get a fix!

New Macbook Air - graphics problem

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Problem still there is 10.7.2. No work around. It makes using Photoshop on a MB Air very difficult. On the Photoshop.com forum (Adobe), they are blaming Apple the the graphics drivers, and disavowing any resposibility.

My new Macbook Air came with old OS

I bought a new Macbook Air 13" (mid-2012) a few weeks back but it came with Lion installed instead of Mountain Lion. It seems that Apple has also closed their free update program page. Do you know if there is any way to get a free upgrade to Mountain Lion as it seems strange not to have it installed.

Yeah - just spend the $20 - much easier than wasting your time trying to figure out how to get the free upgrade.
I'm sure your time is worth more than the $20 you'll be spending.
I'll give you a little pointer - before you download and install Mountain Lion - invest $10 on a 8GB USB Stick.
Once you download Mountain Lion - it will try to install - cancel the install and create a USB Mountain Lion installer - that way, if you ever need to reinstall Mountain Lion in the future - you don't have to download it again.
Click on the link below on how to create one.
http://appducate.com/2012/12/install-os-x-mountain-lion-from-usb-flash-drive/

Brand new MacBook Air came out of box damaged?

I purchased a new early 2014 13" MacBook Air last week, and I'm already having troubles with it.
I noticed the minute I opened it that there was a small chip on the edge of the laptop near the trackpad and decided to just deal with it cause I thought the genius bar workers might blow me off or accuse me of somehow doing it. Tonight I was working on assignments when I shut the laptop and realised that the screen was very very slightly misaligned on the edges, and then when I flipped it over I found that the bottom casing had lifted on one side near the plastic hinges.
It hasn't left my room and I am very gentle with all my apple products. No one else has touched it, either.
I feel like if I pay $1,400, the product I buy should be pretty flawless?
I'm just looking for reassurance that going to the genius bar is the best thing to do (I've booked in for Saturday). I am also wondering if they replace it, will they give me a refurbished product instead of a brand new MacBook Air?
Thanks ☺️

You have a 14 day return policy if you purchased the MBA from Apple. If your MBA meets that criteria, return it.
Ciao.

Brand new macbook air came with bookmarks filled already - is that how they come?

Does a brand new Macbook Air come with the bookmark already filled with web sites?

There are some sample bookmarks to get new users started. Things like Apple, CNN, Wall Street Journal, etc.

Any resolution for new macbook air hibernation problem?

I know this problem has started to surface online where the macbook air goes into sleep but doesn't wake and the only option is to hold the power key to reboot.
After having read posts, resetting PRAM and SMC, I still am encountering this issue.
Has anybody found any solution that has worked or is this a machine or software defect?
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I have the exact same problem. Has it been confirmed that this is a software issue and not hardware related?

New Macbook Air setup problem with deleting user account

I recently changed from a MBP to a MBA and upon completing my migration data from old mac to new one I had an extra user account. So I have my admin account and a guest account and a third account that I don't want. Upon trying to delete this account it show "deleting user account and home folder" but it has been doing this for more than an hour therefore it will not let me exit system preferences. Any help on this?

I'm not sure I understand what you mean by "need configuration data ... " However, if both computers are on your network then you should be able to synchronize various files or folders using backup software. However, to start you will need to enable File Sharing on one of the computers.
For help with this select Mac Help from the Finder's Help menu. Search for "file sharing." You should find several links on how to configure it on your computer. Also see Mac 101- File sharing and Tutorial- File sharing in OS X - MacFixIt.
Once file sharing is set up you can then try a backup utility to do the synching. Most backup utilities not only do backups but can also be configured to synchronize files and/or folders. Here are some possibilities:
Backup Software Recommendations
1. Synchronize! Pro X (Commercial)
2. Synk (Backup, Standard, or Pro)
3. Deja Vu (Shareware)
4. Carbon Copy Cloner (Donationware)
5. Data Backup (Commercial)
6. SilverKeeper 2.0 (Freeware)
7. Tri-Backup (Commercial)
8. SyncTwoFolders (Freeware)
9, Data Lore (Commercial - exclusively for network file transfers over Bonjour.)
Others may be found at VersionTracker or MacUpdate.
Visit The XLab FAQs and read the FAQ on backup and restore. Also read How to Back Up and Restore Your Files.
Hope this helps get you started.

Camera stopped working in all applications on my new MacBook Air 10.8.5 Any help?

My mid 2013 new MacBook Air camera stopped working in all applications, facetime, photobooth and skype. It says camera not found. Does anyone have a solution for this problem? Thanks!

I have figured it out! You just have to install the new plug in to your macbook.
Download the AppleCamera.plugin provided.
Click on go in the finder menu, select go to golder and paste in /Library/CoreMediaIO/Plug-Ins/DAL/ ,
move that item, AppleCamera.plugin, to the trash
Go to your downloads folder and copy the new AppleCamera.plugin, then paste it in the folder where the old one was.
It works

Will the new MacBook Air be able to handle what I need it for?

I'm about to buy my first ever Mac, exciting right?
Anywho, I was set on getting a MacBook (or possibly pro) then the new MacBook Air came out, after looking at it and doing a bit of research it seems to be a fantastic computer but I'm not sure if it can handle what I'll be using it for.
On a general day to day basis, I use these programs:
- a Web Browser (surfing the web and watching online video mostly)
- iTunes
- Scrivener (Writing Software)
- Skype
- AIM
- Microsoft Office
On about a weekly+ basis, I'll be using these programs:
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- Adobe Flash CS5 Professional
- Adobe Photoshop CS5
- Other Adobe programs?
Other little tidbits that may be helpful:
- I'm a college student (And though I don't write a lot of essays, stupid technical classes, I will next year because...)
- I'll most likely major in Graphic Design, English or both.
- I spend a lot of time on the computer.
- I'm not a gamer, outside of the occasional online game
- I'm not planning on keeping too much on the computer. (Only programs and whatever project(s) I'm currently working on. Everything else will be kept in an external hard drive or Dropbox. Too keep away clutter and because having so many PC's crash on me has made me paranoid.)
I like the new MacBook Air because it's small and light and has the perfect amount of battery to fit my needs (I hardly ever keep my computer away from a plug for more than 7 hours) Also I really never use my CD drive on my laptop, in fact I think I only used it twice this past year. So really my only concern is that I'll buy it and end up discovering that it doesn't fit my needs, hence this post.
Beyond this I only have three questions:
1.) How much memory should I have? (I do want some wiggle room)
2.) Does a mini jack mean I have to buy special headphones or an adapter?
3.) Does the Facetime Camera = Web Cam? Can I use it for the same purposes? (ex. taking photos/videos, video chat through Skype, etc.)
And the main question: Would the New MacBook Air work for me? If not, which Mac should I get instead? (I'm getting a 13" laptop across the board)
And I probably posted way too much information about my computer life, but if there is anything I learned from taking technical classes its that the more information I can give the better suited computer you can advice me to get.
So thanks to anyone who responds!

witsallbeendonebefore wrote:
The extra 2GB would make any computer run faster. Could you maybe explain more?
Absolutely. The 13" MBA (baseline configuration) at $1299 weighs in at $100 more than the 13" MBP, upgrade the MBA to 4GB and it's now $200 more. So you're paying more money for comparable or "slightly" better performance.
There's been a lot of performance benchmarks released over the past 4 days since I made my initial remark. Not to mention in that time I've had the opportunity to use a 13" MBA with 2GB & 4GB of RAM, although I had more time with the 2GB model. Some observations:
1.) What happens when you need to install something that's only available via CD or DVD? Part two of that question, what happens if you don't have access to a computer with an optical drive to share over to the MBA?
2.) What if you require FireWire connectivity or need to troubleshoot your computer via TDM?
3.) How do you manage 128GB?
4.) How do you run a presentation from the machine with an IR-base remote?
Now, don't get me wrong. I'm a big fan of the MBA, I was one of the first in line to buy one when the first generation came out and I made the 2nd generation MBA my "go to" mobile computer for well over a year. I've been very pleased with currently MBA, but it's not a jack of all trades and while it may be faster than my 13" MBP there are still scenarios that require features the MBP has 'standard' that the MBA does not offer or requires more $$ to implement.
My initial comment about "sluggish" performance was in respect to LightRoom3, Starcraft II, World of Warcraft and Adobe Photoshop CS5. I'll absolutely agree that equalizing the RAM would definitely help to level the playing field but thus far in my testing with the 13" MBA @ 4GB versus the 13" MBP @ 4GB there's still some noticeable difference in favor of the MBP.

Problem - new MacBook Air cannot see external HD

Hi, I'm hoping someone can help, as I have seen similar questions in the forums, but not with an answer that helps me solve my problem.
Ok, I have a new MacBook Air running Lion (bought last year), a MacBook Pro running Leopard which is approx 4 years old and a Windows Laptop. I use the MacBook Air for Work and when travelling (weekly with work), the MacBook Pro for home and managing my other apple devices (iPad/iPhone etc..). I no longer use the PC, but there are loads of files both work and home, I wish to keep on an external HD for use with both Apple Laptops.
So, the external HD used to work with the MacBook Air when I first bought it (a couple of weeks ago) and formatted it with the MacBook Air, but it couldn't be seen or used with the Windows PC. When I formatted it with the Windows PC, I could use it with the MacBook Air but could not write to the disk.
So I have now partitioned and formatted it with the MacBook Pro running Lion, but now the MacBook Air cannot even see the disk in Disk Utility.
My MacBook Air otherwise runs absolutely fine with no problems, and the MacBook Air is a critical piece of kit that I use on a daily basis to do my job. As such, I have no appetite for deleting any drivers etc... from the MacBook Air as it could originally see the disk and I do not want to make a mistake and cause myself problems.
So the question is, how on earth do I get the MacBook Air to see the drive again in Disk Utility? So I can do the partitioning and formatting there, this drive is of no use if can only be seen by the MacBook Pro. The drive is a portable USB powered Toshiba 1TB disk Part Number: HDTB110EK3BA.
Am going to wait for some suggestions, my next thought is to erase everything using the windows PC assuming it can see it, and then see if the Mac Book Air laptop can see it in Disk Utility... no other options left really.
I hope someone can help, otherwise I may be off to buy a new disk and could hit the same problems again!
Thanks
Alex.

http://www.phonenews.com/toshiba-acknowledges-macbook-woes-canvio-usb-3-0-hard-d rives-18699/
Toshiba Acknowledges MacBook Woes in Canvio USB 3.0 Hard Drives
By Christopher Price on December 27, 2011
Following tests conducted by PhoneNews.com, Toshiba has acknowledged an issue affecting their Canvio USB 3.0 hard drives. The issue prevents current-generation MacBook Pro and MacBook Air models from properly connecting and powering up the drives.
Read more to see our findings, and the resulting (ongoing) investigation by Toshiba.
We began our tests based on tips from readers like you, and went out and purchased five (yes, five) Canvio USB 3.0 drives, along with a brand new 2011 MacBook Air.
Drive problems happened immediately, and were relatively isolated to the MacBook Air. Of all the systems we tested on, we were only able to reproduce issues on a Sony VAIO laptop late in our testing, as well as a current-gen MacBook Pro.
Essentially, the drives failed to mount, and in most tests never even spun up on these systems.
The Canvio USB 3.0 hard drives have sat under many people’s Christmas trees, as they were hot sellers during Black Friday. Retailers like Office Depot slashed prices on the slim, 2.5-inch drives down to $79 for a 1TB hard drive. With coupons, Radio Shack was selling the 500GB model for a mere $39.
Canvio USB 3.0 drives tout on the box compatibility with USB 2.0 systems, including both Mac and PC. The advantage of a Canvio USB 3.0 hard drive for a MacBook owner lies in Thunderbolt. Purchasing such a drive today can achieve USB 3.0 speeds with upcoming Thunderbolt-to-USB 3.0 adapters. USB 3.0 mass storage was designed to be fully backwards compatible with USB 2.0.
To get to the bottom of the problem, we probed the five Canvio drives purchased, in an effort to better understand the issue. And, we were able to isolate the problem; the Canvio USB 3.0 drives draw more power than the USB standard permits. The drives were drawing, upon connection, slightly more than the five watts that the spec allows. And, the new MacBooks appear to promptly shut the device down because of this.
Why? Well, Apple can assert that this is to protect the MacBook Air/Pro from a malfunctioning USB device. However, the answer really lies in tablets. Apple allows iPad and MacBook to perform a hardware handshake, which then allows Apple devices to draw 10 watts from the USB port. This is why you can charge an iPad directly on a Mac, but not on a PC.
Apple does not want to allow rival tablet manufacturers (Android) to have the same access to Apple’s USB port. Hence, any device (like a tablet) that wants to draw even slightly more than five watts, is shut off from communicating with the Mac. We affirmed this by testing a powered USB hub. With a powered hub connected to the hard drive, and the hub connected to the MacBook, the drive instantly came to life, and worked without issue.
This creates a bit of an odd situation; Toshiba is technically in the wrong for making drives that technically breach USB specifications… but Apple seems to be the only manufacturer to enforce this aspect (as well as breach it with their own devices).
Toshiba, to its credit, has owned up to our issue, right down to our suggestion to them that a powered hub works around the issue. Quoting an official statement in response to our research:
Toshiba DPD has identified an isolated USB connectivity issue between the Canvio USB 3.0 drive and currently shipping MacBook Pro and MacBook Air laptops. The issue involves the MacBook Pro and MacBook Air being unable to recognize the Canvio USB 3.0 drive when connected directly to the laptop USB 2.0 port. Toshiba is actively working to remedy this USB connectivity issue. In the interim, Toshiba recommends MacBook Pro and MacBook Air users employ a powered USB hub to connect their Canvio USB 3.0 drives.
We have asked Toshiba if they intend to inform retailers to accept returns for affected drives, or if they will offer some form of refund program in the interim. Retailers such as Office Depot do not permit refunds on opened technology items, including Canvio drives. Toshiba has said are looking into that aspect of this problem, and will get back to us shortly.
In all, we spent a few hundred on hard drives, and confirmed the issue. Unfortunately, because it is a power drain concern, Toshiba will likely have to offer an exchange program to fix it. We seriously doubt that this can be fixed at the firmware level. Theoretically, it’s possible a USB cable replacement might be able to mitigate this issue however, so there is hope that Toshiba won’t have to recall a bazillion hard drives.
Update: As a follow-up, Toshiba has informed us that they have completed their investigation, and will replace affected drives.

New MacBook Air I5 camera not working because of flash?

I bought a new macbook air I5 13" last night at best buy. This is not my first macbook. However, I can't get the built in camera isight / facetime to work with web based sites. I've logged in and out of different profiles. Installed/Uninstalled flash several times. Already reset the macbook. Done everything that I can find online about fixing this issue and not having any luck. I've spent most of the day reading and browsing this issue. Any help would be greatly appreicatied.

If your webcam doesn't work with Apple apps either, take MBA back to best buy and ask them whether it can be exchanged or repaired. Do this ASAP.
If your ONLY problem is with flash based web sites, see if any of the suggestions here help you: http://discussions.apple.com/message/17214189#17214189
Message was edited by: EZ Jim
Mac OSX 10.7.3

When I login to my bank, I get the message: 403 - Forbidden: Access is denied. You do not have permission to view this directory or page using the credentials that you supplied. Have new MacBook Air with Yosemite. How to solve this problem?

When I try to login to the website of my bank, I get the following error message:
403 - Forbidden: Access is denied.
You do not have permission to view this directory or page using the credentials that you supplied.
I have a new MacBook Air with OS Yosemite installed.
What is the problem and how can I solve it?

Some websites require a special client certficate for access. If you don't have that certficate, you'll have to contact the site operator to find out how to get one.
Sometimes the problem is caused by a web server that is configured to request an optional client certificate. Safari treats the request as mandatory. In that case, other browsers such as Firefox and Chrome may be able to connect to the site, because they ignore the request.
The first time you were prompted for a certificate, you may have clicked through a dialog that requested access to the Apple certificate in your keychain that is used to secure the iMessage service. In that case, you may be able to regain access to the site in Safari by doing as follows.
Back up all data.
Double-click anywhere in the line below on this page to select it:
com.apple.idms.appleid.prd
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Keychain Access in the icon grid.
Paste into the search field in the Keychain Access window by clicking in it and pressing the key combination command-V. An item may appear in the list of keychain items. The Name will begin with string you searched for, and the Kind will be "certificate."
Delete the item by selecting it and pressing the delete key. It will be recreated automatically the next time you launch the Messages or FaceTime application.
The next time you visit a site that prompts for an optional client certificate, cancel out of the prompt. You may have to do this several times before the server stops asking.
Credit for this idea to Christian Braukmueller of SAP.

Can I trade my MacBook Air for a new MacBook Air that just came out?

I was wondering that I bought the MacBook Air in November of 2010 and I would like to get the new MacBook Air can I just do a trade from Best Buy or Apply?

Well... you can return your Air as part of Apple's recycle program and get an Apple Gift Card for it's value. Unfortunately, they (well, a company that does this sort of thing) sets the "value" which is nothing close to what you would be able to get on your own:
http://www.apple.com/recycling/computer/
I don't think anyone intended to insult you. You sort of implied in your original post that you should be able to exchange something that you purchased 8 months ago. In fairness, I'm aware of very few places that offer a return policy that liberal. When you clarified that you could pay up front to be guaranteed a certain percentage of the original value over time... that certainly made more sense (although Apple does not offer the exact thing... but only what I had posted the link to above).
Having said all that... when I purchased my Air, it was only about a month or so before the new ones came out. I knew that the new ones were coming out. I was actually concerned about the loss of the dedicated GPU and the fairly significant drop in GPU performance with the integrated Intel processor. Granted, the new processors are about twice as powerful... that's significant. But, I don't really do anything processor intensive on my machine. So doubling the power for me was a non-issue. I do just want the OS to run smoothly and fluidly and the nVidia GPU in the machine that you (and I) have does a great job. So not only did I know that new Airs were coming out, I bought mine because I didn't want the newer model. Of course the new Airs have Thunderbolt as well... but I'm not expecting that to take off for a while yet (and USB 2.0 has worked fine for me for years). If you do processor intensive stuff, you could have good reason for wanting the newly released Air (although in getting the last model, I would expect you did't have heavy duty processing needs). I personally am happy I have the previous model and the release of the new model does not devalue mine in the least.

New MacBook Air camera problem

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