New MacBook (Aluminum), new Time Capsule (Dual-Band), backups not working

My Mom got a new (refurbished) 13.3" MacBook (Aluminum) and new (not refurbished) Time Capsule 500 GB (Dual-Band.) The Time Capsule is working great for wireless internet and we can copy files to and from it, but Time Machine backups are not working. I enabled Time Machine, selected her TC, and then when it tries to backup it sits at the preparing stage for a little while and then gives a very unhelpful "the backup failed" message. Unfortunately I don't have the exact error message, but it never gets out of the preparing phase. It doesn't stay in preparing forever, it only stays there for a minute or so before it gives up and reports the backup failed message and stops. It's unclear to me, searching these forums, if this problem is the same as others are reporting.
I've tried turning off Time Machine and back on, removing and reselecting the Time Capsule, etc. Nothing makes a difference. There are no backup files on the TC - it's brand new.
This happened out of the box, but I also tried installing the latest Time Capsule firmware. It didn't help.

Apple needs to create a configuration tool that configures all the Apple devices one owns by creating a network diagram using drag and drop symbols...
Sounds like a cool suggestion. If you want Apple to hear it, go to www.apple.com/feedback/timecapsule.html

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Is my Time Capsule dual-band or not?

Back in January 2009, I bought my first Mac (MacBook) and a Time Capsule. Getting hooked on Macs, I now also own a iMac and consider myself a Mac Lover.
I have one question though.
Some days after I got my Time Capsule, I read the announcement of the dual-band Time Capsules (2.4 and 5 GHz). How on earth do I know if my Time Capsule supports both networks or not?
In Airport Utility I can select 2.4 or 5 GHz wireless, but I do not see a way to select both. I would be interested in maintaining two networks inside the house, one in 2.4 GHz for the iPhone and the other one in 5 GHz for the iMac and the MacBook.
Any help on this would be greatly appreciated.

Sorry for the seemingly stupid question, but in Apple's literature the new Time Capsule is noted as "Early 2009". And since I got mine very ... early, I thought I would ask.
Thanks for your time, much appreciated.

I am trying to setup my new time capsule but it is not working. after entering the airport utility and locating the TC, after I tell the program to continue, the unit just disappear and the setup menu says there is an error. Any idea of what is happening?

I am trying to setup my new time capsule but it is not working. after entering the airport utility and locating the TC, after I tell the program to continue, the unit just disappear from the menu and the setup menu says there is an error. I tried using the wireless connection, and also the cable, but none worked. Any idea of what could be happening?

What are you setting it up as.. join wireless network .. the very worst setup, it will disappear.. reboot the whole network in order modem. router TC.. clients and it will likely reappear.
Tell us what network setup you are using..
If you setup with cable to a computer completely isolated from the network with TC also isolated.. finish the setup of everything you want. .before update.. then plug it into the network. .then restart everything in correct order.. it will work most of the time.

Extend my Time Capsule (Dual Band) network

Hi, I need to extend my Time Capsule (Dual Band) network as currently the Time Capsule is downstairs connected to a modem and I need to connect my Blu-ray player via ethernet to the internet which is upstairs.
I came across the following article from Apple http://support.apple.com/kb/HT4259 if I follow this will I be able to use the ethernet ports on the AEBS?
Also do I need to purchase an AEBS or is there another router i.e. Linksys or D-Link?
Cheers

Apple's "extend a wireless network" will enable the ethernet ports on the "remote" device in addition to providing more wireless coverage in the area where the remote device will be located.
Be sure to check to make sure that there will be a good wireless signal where the "remote" device is to be located by moving your laptop to the proposed location and logging on the wireless to make sure that you get a good, stable internet connection.
If you cannot get a good wireless signal at this location, you'll need to look at an ethernet connection method to allow communications between the devices.
It is extremely unlikely that the "extend" setup would work with devices from other manufacturers, so it would be wise to stay with the same manufacturer on any type of "main" and "remote" wireless setup.

Time Capsule dual band version

How can i understood if Time capsule 1 Tb is new version (dual band) or not?
I can't open the box!!
TKS

If you can see the box, the new one is clearly marked "dual band". If you don't see this clearly, you are looking at the older version of the Time Capsule.

Airport/Time Capsule dual-Band 802.11n wi-fi

I have new macbook laptop. +Dell XPS 420 desktop Vista. I use Mediacom Cable modem , I purchased new Time Capsule/Airport A77262. Internet works on Dell and internet works on laptop.
problem: book says use Airport Utility.,set up as base station,book says click on manual set-up for security to keep out others in bldg from using my router. All is greyed out for me to choose.I reset.....put in capsule id # and get "ERROR6753". also when scanning for wireless devices....it comes up "can't find"(even when laptop is in my lap in front of desktop. I want to have security so my two DELLS and MY GREAT MACBOOK are only ones using router. when I pull up network on MacBook it only show "linksys" not the Airport A77262. CAN anyone tell me what I am doing wrong? should I call Apple?

Try connecting the Mac to the Airport with an Ethernet cable, turn off the wireless on the Mac as well and then run the Airport Utility, you should be able to configure it.
If you have no luck then follow the instructions for resetting the Airport and try again with the Ethernet cable.

Time Capsule just for backups, not for wifi.

I used to use my Time Capsule for both backups and wifi but constantly had issues, so I just disconnected it in favor of a simple Airport Express. No issues since switching, but now I have this Time Capsule just sitting here and don't do automatic backups any longer...I would like to use solely for back ups, I don't need these backups to be wireless, just for use with Time Machine. I can't find the answer by google, any suggestions?

I am trying to do the same thing but I am having an issue.
I, too, was having issues with using the Time Capsule (new one-2T) as a router and for backup (the Internet was dropping all the time). So I bought a separate router (ASUS RT-N56U) and have that plugged into my Motorola modem. The Time Capsule I have plugged into the router.
Airport Utility and I have become best friends as of late with all the problems I am having and my TC keeps getting lost-AU says that it was part of my network and now can't be found. Strangely, if I go to Open Network Settings from the menu bar and select Assist Me--->Diagnostics--->Select my network--->Continue and when the window pops up about Always Allow Keychain, I click on Always Allow. And that seems to correct the problem with my TC not being found/part of the network. This happens all the time lately.... Ever since I got the new router.
So if you or anyone have any insight into what is going on.... I will try it! Thanks for the help, Judy

Problems BackUp New MacBook Pro to Time Capsule 1Tb

Hello
I tried to backup my new replaced MacBook Pro to the Time Capsule. This went wrong so I decided to format my time capsule (erase with zeros).
Then I setup the Time Capsule again and start the Backup. My MacBook Pro ist filled with 416Gb Data. Connected for this initial Backup is over 1000Mb/s Ethernet. Everytime my Backup stucks, sometimes after 1 Gb, 2.7. 19Gb was the largest amount I was able to backup. When I after hours on non copying manually stop the backup, it takes again hours before the Time Machine Software goes to idle. Mostly it goes so long that I decide to reboot the MacBook
I also have repaired my HD with the HArd Disk Utility Program, no result. For Secure Reason I cloned my MacBook woth superDuper to an external HD without any Problem.
Ist their a way to delete all the old backup file from my hd? My MacBook was migrated form an older MacBook Pro, maybe some TM index files are corrupted
How can I test if the harddisk is really reliable? Has the Time Capsule a builtin SMART function. Could it be usefull to take out the HD from the Time Capsule and do a low levelformat in a windows computer?
Any Tips
Gérard

Gerard Dirks wrote:
Hello
I tried to backup my new replaced MacBook Pro to the Time Capsule. This went wrong so I decided to format my time capsule (erase with zeros).
Went wrong how?
Then I setup the Time Capsule again and start the Backup. My MacBook Pro ist filled with 416Gb Data. Connected for this initial Backup is over 1000Mb/s Ethernet. Everytime my Backup stucks, sometimes after 1 Gb, 2.7. 19Gb was the largest amount I was able to backup. When I after hours on non copying manually stop the backup, it takes again hours before the Time Machine Software goes to idle. Mostly it goes so long that I decide to reboot the MacBook
See #D2 and #D6 in the Time Machine - Troubleshooting *User Tip,* also at the top of the +Time Machine+ forum.
If none of the things there help, copy and post the +TM Buddy+ messages here (per #D2), or see if any of them are in the Contents of the Troubleshooting Tip.
Ist their a way to delete all the old backup file from my hd?
Do you mean the Time Machine backups on the TC? If so, you can just delete the sparse bundle.
Could it be usefull to take out the HD from the Time Capsule and do a low levelformat in a windows computer?
That would void the warranty; and probably format it in a way that OSX and Time Machine cannot use.

I cannot transfer my iTunes library to the new macbook pro from time capsule,what to do?

what to do to transfer itune library from time capsule into the new mac book pro(retina)?

You have an Apple Store across the street, how convenient... I think you should just walk over and ask.
NOTE: Your iTunes library exists on your computer. Unless you subscribe to Apple's iTunes Match service (which matches or uploads your library's songs and playlists into iCloud), you cannot use another computer and access your library.
However, you can download previous purchases from the iTunes Store (at no cost) into a different iTunes library (not your library), and then set up the iPod to sync to that library, or set it to Manually manage music and videos, and manually load the songs (and other content) to your iPod. The manual method may be better in this case, since you won't be accessing that computer's iTunes library again.
To do this, go to the iTunes Store Home screen. Sign in using your Apple ID (the one you used to make the purchases). Click Purchased under QUICK LINKS. On the Purchased screen, you can find and download previous purchases. It may not be available for audiobook purchases.
After the iPod has the content, you should probably delete everything you downloaded in the computer's iTunes library.

Time Capsule (Dual Band), iTunes and tv

Here is my little story.
I had an airport extreme, with a usb disk holding my iTunes library. I run two tv's (wirelessly) and things were fine. At times iTunes would give me a spinning beach ball, but streaming tv shows and movies to the tv,s worked well.
Then came 7.4.1 (airport extreme)
Streaming tv or movies became impossible with tv re buffering every 30 secs.
Downgrading to 7.3.x fixed the problem.
Being an apple tragic and living 650 klm's from my wife and children, I convinced myself that I needed a new toy, so of to the apple shop (150 klm's away) to get the new dual band extreme. I didn't even think of the firmware issue, thinking the new one would just work!!!
Somehow I left the store with a shiny new 1TB TC (blast apple)
Well of course after waiting 6 hours for my itunes library to transfer to TC, I fired up the tv and set about watching an episode of Damages.
Unfortunately the TC and firmware version 7.4 (shipping firmware) was as bad as the external disc and the airport extreme on 7.4.1
I upgraded the TC firmware to 7.4.1, there is no before 7.4, blindly think this might fix things, but no luck.
I reverted to plugging in the usb disk and running iTunes via the TC to the usb drive, again no luck, stop start streaming.
I then plugged the usb disk into my laptop and surprises surprise, streaming via network to tv was flawless, like my good old days.
Not a long term solution, I have spent two days reading all the posts on 7.4.1, TC and tv.
Tonight I hooked up the extreme, connected it via cable to the TC, turned off the extreme radio and plugged the usb disk in to the extreme. the extreme is running 7.3.x.
Pointed iTunes to the library on the usb disk, sat down and watched the episode of Damages.
Amazingly this arrangement works, and streaming is smooth.
Now I am no tech wizard, but something is clearly amiss with 7.4.1 and disks.
If anyone knows away to get the TC playing nice with streaming to the tv then it would be nice to hear, otherwise ebay will have to wait for the old extreme!
Anyway just wanted to share, after many frustrating hours.

Good post thanks for that. I agree something is wrong with 7.4.1 on both extreme and express as well. I had a lot of problems extending my network and only managed to fix things by reverting back to 7.3.x
I'm planning no getting TC and appletv soon, so l'm hoping the a revised software update emerges before then. It looks like you've had some real dramas.
Good luck.

New HD, restored using time capsule, won't backup anymore

I just put in a new HD in my MBP. I booted from the old HD using an external enclosure and did a 'restore lion' from time capsule.
Things are working well on the computer front, but back ups and time capsule are screwed up.
- Time machine is trying to back up the entire drive again. I could live with that, except it keeps stalling at 186MB of transferred data (It was left for hours to see if it could transfer more)
- I thought I'd just see if I could re-format the drive and start over fresh... Unfortunately, this isn't going well. The drive does not appear in the disk utility. I can see the sparsebundle, but can't erase it. This is wierd since I can see the drive as a part of the shared network.
So how do I start over again with my back ups? How do I reset the time capsule drive without being able to see it in the disk utility. OR, how do I make the time capsule drive appear in the disk utility.

You cannot erase the Time Capsule drive using Disk Utility.
Open Macintosh HD > Applications > Utilities > AirPort Utility
Click Manual Setup
Click the Disks icon
Click the Disks tab below the icon
Click Erase
The "Quick Erase" option will only take a few minutes

Time Capsule Dual Band Mode Connection Timeout

So, after picking up a 500GB Time Capsule the other day I was trying to set up a network in dual band mode, I had it running with no issues for about a day, my MBP, wife's MB, and Apple TV connected with no issue. After that day I lost connection and upon trying to re-connect to the 5 GHz side I immediately get a connection timeout. It is updated to 7.4.2, and MBP, MB, and Apple TV are all up to date. Anyone else seen this or have a resolution?

Apple needs to create a configuration tool that configures all the Apple devices one owns by creating a network diagram using drag and drop symbols...
Sounds like a cool suggestion. If you want Apple to hear it, go to www.apple.com/feedback/timecapsule.html

Airport Extreme (Dual band) with Time Capsule (Dual band) Extension problem

Hi
I have an airport extreme (dual band) set up with a dual band Time capsule extending the 5ghz band .. however the mac address that the time capsule says its using is the 2.4ghz band.. I only noticed this while setting up static IP addresses on my network... does this mean it is extending the 5ghz network on a 2.4 ghz band? how do i set it up to just extend the 5ghz properly.. any clarification would be appreciated.
thanks in advance

See my answer to your other post.

Is My Time Capsule Dual Band?

Hey guys I have a 500GB Capsule and I was wondering if anyone can tell me if its dual band? I cant seem to find that info anywhere. My model number is A1254 Thanks

This is model is the single band version.

Installed "NEW" Flashplayer 11 SIX times...still does not work...HOW can I get this to work???

First...I am NOT a developer...Just a "regular" user who is now fed up that once again, a new Adobe product has been released with bugs, so now I can no longer see whast I need to on my laptop.
Here's what I do know:
IE 9
Windows 7 - Home Version
64 bit platform
Tried to install your latest version of Flash Player six times...all of these times I received a confirmation that it was successfully completed. NONE of those time did it work (tried YouTube, and your own site...nada). I used the troubleshooting tips for Windows 7 and IE9...did not work. And now I can't find a way to reinstall the old program that at least worked! I need to be able to use this functionality to work today...what do I do?????

Hello!
I own a small company and we are having the same problems.
IE9 is not working with the latest flash update infact the update has messed up flash complety for all sites once installed. I went to YouTube eariler and it warned that I needed to install to the new Flash Player upon instaling and returning to YouTube it had the same message. This led us to download both the x86 and x64 versions and useing the uninstaller went through each one and tried the updates. None of the downloadable updates from Adobes site works. I have also loaded up Windows XP in a virtual machine and trying IE 8 with the latest updates and it as well does not work and does the same thing upon updateing it just keeps saying to install the latest update allthough it has allready been done!
Now on the other hand I loaded FireFox and it had the same update and upon restarting the browser after applying the update and it works just fine!
Im on a Windows 7 x64 Ultimate box and ran the WindowsXP in the VM. FireFox was loaded on the main OS and worked fine after said update.
Of Course I have allready double checked the running addons in IE 9 and the files within the /system32/ and all the flash files go there (x86 and x64 were differnt named files)
Im guessing there is something conflicting betwen IE (IE 8 and 9 tested)
Now this is not just happining on this machine but all of our desktops and laptops no one has any trouble with FireFox working
Also this will break all flash objects in IE even localy as now no flash works it acts like it is not installed.
Guess will see how long this takes to get fixed or aknowledged... lol

New MacBook (Aluminum), new Time Capsule (Dual-Band), backups not working

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