New production server PLUS upgrade!

After years of groveling, weekly church visits, and burning incense, it appears that I will finally be able to get a new production server for our 3.3 TB data warehouse. They are also going to add 2 TB of space to our main storage array.
In addition, management wants to upgrade from 10.2.0.3 to 11gR2 as part of that migration. Our current server was not able to handle 11g, according to Oracle.
In recent times, I have had to do some very non-standard things as a dba, mostly due to insufficient resources. So these migrations may not be as straightforward as what you read in the docs, and therefore I would like some opinions about how best to achieve the migration to the new box, and to 11gR2.
Our current environment is a Sunfire 6800 Sparc 64 box with 12 900mhz cpus and 16G of ram, and Solaris 10.
Most of our datafiles are housed on a 3.7 TB Sun 2540 storage array, but due to space and performance constraints, it was decided to put one very large and mostly unimportant tablespace (350G) on a 2.1 TB Sun 3511 array. We also put our 2 temporary tablespaces (about 54G) on that array. Also on the 3511 array is our db_recovery_file_dest area, with all of our archived redo logs and flashback logs. Due to lack of space there, I have to direct our RMAN database file backups, archived log backups, and exports to an unsupported Hitachi SAN, which is 8 years old, like our Sunfire 6800.
The new server is a Sun M4000 with Solaris 10, so the OS will not be an issue. It will have 4 4-way 2.5ghz processors and 32G of ram. The newly expanded 2540 array will have enough space to hold us for a few years. It is currently 3.7TB, using 2.6 of that. When expanded, it will be about 5.8TB.
My mission is to move all of the temporary tablespace and other data files (about 1 TB) and the exports (1 TB) to the newly expanded 2540. We will keep the space (2.1 TB) allocated on the 3511 attached to the new server, but it will be used ONLY for recovery-related files; rman backups, flashback logs, archived logs, etc. My goal is to keep at least two full rman backups in that space, along with all the necessary archived log backups. We are supposed to get everything off of the old SAN. So, there will be a lot of file shuffling, nothing new for this shop.
My plan would be to install 10.2.0.3 (same exact version) on the new server, then hook it up to the existing storage arrays. (My boss thinks that will reformat all of the disks on those arrays, but I don't think that is necessarily true. I believe it is possilble to mount each file system on those arrays to the new box, so long as they have been unmounted from the old one. Then again, I am not a Unix Admin)
Next, I would startup-mount the database, move the necessary files to the 2540 using Oracle and Unix commands, then shut down the db. Then, I would install 11gR2 with all patches on the new server, and upgrade the database manually, in place.
If my boss is right and connecting the new server to the existing arrays means re-initializing them, he asked if we could use our last RMAN backup to restore the database in the new environment. I said if we were still running 10g at that time on the new server, and all the file systems were identical, that should be possible. However, I should note that we do NOT use an RMAN catalog (RMAN uses the controlfile). We have no place to put an RMAN catalog. I have never even had a place to test doing a restore with RMAN.
If anyone out there has been through a migration to a new server along with an Oracle upgrade, I would appreciate any ideas on the best way to go about it.

Hi,
Its not recommended to upgrade OS and Database same time. I would recommend :
1) Migrate database from Old Server to new Severs.
-> Install OS, packages, patches, create users, groups, mount points and configure kernel parameters as required.
-> Restore $ORACLE_HOME, inventories, mount all data partitions on same mount points similar to old servers
-> Perform relink for all oracle home binaries using command relink all command.
Refer tech notes:
http://download.oracle.com/docs/cd/B19306_01/install.102/b28053/toc.htm
*Is It Necessary To Relink Oracle Following OS Upgrade? [ID 444595.1]*
*How to Relink Oracle Database Software on UNIX [ID 131321.1]*
2) Then perform an upgrade for your database.
http://download.oracle.com/docs/cd/E11882_01/install.112/e10863/toc.htm#i1011296
http://download.oracle.com/docs/cd/E11882_01/server.112/e10819/toc.htm
Hope helps :)
Regards,
X A H E E R

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I appologize for this lengthy post. Believe me I have more to the story, but want to keep it as short as possible. Bottom line is I'm looking for help with iTunes plus upgrade please.
My specific problem is getting customer support to upgrade my old iTunes songs iTunes to iTunes plus so I can use them on our new Sonos player. It’s now been almost a week since this issue arose and there has been no help in getting my problems solved. My main problem is that there is no telephone customer support for iTunes. All of the support for iTunes is now done online through emails. That is a huge issue in my mind, but not the purpose for this post.
Here is my problem..
I have two iTunes accounts. Account # 1 was my primary account until 2008/09 time frame when I switched from a PC to Macbook Pro. I have 314 songs from 2006-08 that were purchased on Account #1 that I'm trying to upgrade to iTunes Plus. Account #2 is now my primary iTunes account. The Account #2 songs are all iTunes plus and do not need upgrading. I now have all the purchases from both accounts on my Mac Mini serving as a HTC, but the old iTunes DRM songs cannot be played on Sonos until they get upgraded.
My issue solely relates to my old songs on Account #1. I have been trying to upgrade my account 1 songs since last Thursday. My iTunes store account is currently logged into Account 1 when attempting the updgrade. When I first made the purchase, I got the on screen message that I’d get an email with instructions to complete the purchase. Well three days passed and I never got the email. I also noticed that my purchase of $104 showed up as three “pending” credit card charges on my bank account records. This seemed odd so I called Apple for help. Big mistake!!!!!
When I attempted to call Apple Support I was continually given to “technical support” for either my Macbook or Mac Mini. They never listened to what I was saying. In fact one rep told me I would need to pay the $39 fee for technical support on my issue!!!! Finally, after speaking to three different individuals one of the “tech support” reps was able to contact an iTunes support rep. Note, that I could not speak to them, rather it was strictly apple employee to apple employee. I was placed on hold for thirty minutes while they worked on my issue. After thirty minutes I was told to go to the iTunes store and start over. I went to iTunes store and completed the purchase again. Shortly thereafter, I received an email response from iTunes saying:
Dear Tom,
Your iTunes Plus music upgrade could not be successfully completed because there was a problem with one of the items that was to be upgraded. Please return to your Upgrade My Library page and click Buy and your upgrade should be processed successfully. We are sorry for the inconvenience and appreciate your business.
Sincerely,
iTunes Store Team
Based on this email. I went to iTunes store again and tried the purchase….again. I then got the same email response a short time later. I have attempted two other times to buy the upgrades but got no email responses at all. Late Sunday, I called Apple again and also used their online iTunes support page. I got one response late Sunday evening asking a question about error messages, I answered their question by providing them the above iTunes notice. That email late Sunday night was the last communication I've recieved from iTunes support. It’s now three days later and I’m still waiting to hear back from someone at iTunes support. All I want to do is spend 104 dollars to upgrade my 300+ songs, but no one at Apple seems to care.
I am really disappointed in Apple’s customer service. I’ve been a fan of Apple for quite some time, between my wife and I, we have 6 Apple products in our home. The lack of customer support is really disgraceful.
Anyone have any ideas.

This is a follow up. Finally, after almost 72 hours, I recieved another email from the original iTunes support representative. According to her, the problem is that one or more of my songs on the account are either not eligible for the upgrade or the file is corrupted and can not be upgraded. In short I cannot use the "Buy All" feature because I will always hit this roadblock. The only way to resolve this, is to upgrade each song individually or select a few songs at a time to upgrade.
I will have to do this until I get the song or songs that is causing the problem. Once I have identified the song(s), I can chose to repurchase them and get a refund. All songs today are at the DRM free format so repurchased songs will automatically be the upgraded file.
So I'll now begin the upgrade of the 314 songs. I guess it could be worse.
Okay, I got an answer and an offer of a refund, but this answer certainly could have been provided three days ago. Am I being unreasonable?

ITunes Plus/Upgrade My Library Won't Detect Some Eligible Items

I've seen a couple of threads on this topic, and I'd like to submit my own.
This thread will serve the dual purpose of providing a possible answer to the problem and bringing to attention iTunes Store customer support's poor response thus far.
Here's the problem in a nutshell: When iTunes Plus was made available, I upgraded my Library because I have quite a few EMI records (all bought through the iTunes Store within the last few months), including Pink Floyd's 'Dark Side of the Moon', 'The Wall', 'Animals', and 'Wish You Were Here', among others.
The Upgrade successfully purchased and downloaded iTunes Plus albums for my entire EMI collection except for 'Dark Side of the Moon' and 'Animals'. When I return to Upgrade My Library in the iTunes Store, it claims my Library is completely up-to-date, when in fact it certainly isn't because two of my EMI albums are still 128 kbps DRM protected, despite the fact that the iTunes Plus album is available in the iTunes Store at full price.
Several other people are experiencing the same problem with Pink Floyd and Norah Jones. Strangely, some cannot Upgrade 'The Wall', while mine Upgraded with no problem whatsoever.
What's so buggy about Upgrade My Library, Apple? How can we manually rescan the Library so that these lingering eligible albums can be Upgraded?
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Dear Travis,
I understand that you are unable to upgrade two of your Pink Floyd albums that are available for purchase as iTunes Plus music. I'm sorry for this trouble.
Apple is currently working toward a resolution for the issue you have reported. You will receive an email after the matter has been investigated and further information is available.
Thank you for your patience. Apple wants your iTunes experience to be as enjoyable as possible.
Sincerely,
Cordon
iTunes Store Customer Support
I received a follow-up four days later:
Dear Travis,
I'm sorry you ran into an error when you tried to upgrade your iTunes library. This error was caused by a temporary issue with the iTunes Store that should be resolved now. Please check the iTunes Store again. All features should be working well.
If you received this error while downloading a large purchase order, please understand that the cause of the error may be a combination of the size of the order you are downloading and the speed of your connection. Please try another connection that is faster than your current connection. If this is not possible, please continue to attempt to download your purchase. This may take several attempts.
Sincerely,
Cordon
iTunes Store Customer Support
And of course, the problem hadn't been resolved as stated. So I sent a reply:
No, I'm afraid you don't understand.. I can't try to download the iTunes Plus versions of my Pink Floyd albums Dark Side of the Moon and Animals because the iTunes Plus Library Upgrade says I have nothing to upgrade.
Why is it telling me this when I have the two albums in the protected 128 kbps format, which I bought from the iTunes store only months ago? Is there a cookie I need to reset somewhere, or is this an iTunes Server issue? Why isn't 'Upgrade My Library' recognizing these two albums?
If you can't solve the issue and allow me to upgrade, would you instead credit my account for the full price of both iTunes Plus albums I'm having trouble with?
To which Apple disappointingly replied today:
Dear Travis,
I understand you tried to upgrade your iTunes Library and all but "Pink Floyd albums Dark Side of the Moon and Animals," were upgraded. I know how frustrating this can be and I would be happy to assist you.
You can upgrade eligible previously purchased music to iTunes Plus. You will see any available upgrades on the new Upgrade My Library page. When you click the Upgrade button, you will replace all the eligible music and music videos you've bought previously on iTunes with available iTunes Plus versions of the same content (you cannot choose to upgrade only some of the items). The upgrade price is calculated based on all of your eligible content at 30¢ per song, 60¢ per video, and 30 percent of each album's purchase price. iTunes Plus music will continually be added to the iTunes Store, so your upgrade offer may change at any time. Please check back often to find new music available for upgrading.
For more information, please visit the iTunes Plus FAQ:
http://www.info.apple.com/kbnum/n305567
I hope this answers your question.
Thank you for choosing the iTunes Store and have a great day!
Sincerely,
Sandra
iTunes Store Customer Support
This email is the specific reason I'm posting this issue. I am curious why I would be sent a blatantly common FAQ response instead of the accurate and personal response I'm used to getting from Apple.
If they cannot figure the problem out, why don't they come out and say it, then give me a credit to my account so that I may purchase the iTunes Plus albums rather than troublesomely try and Upgrade them?
Any workaround or comments are welcome, both from Apple consumers and employees.
My apologies in advance to the outstanding Apple team that makes up 99% of the company. I don't intend to let one bad apple (no pun intended, honestly) sour the reputation of the lot of you.
20 Inch iMac Intel Core 2 Duo 2.16 GHz Mac OS X (10.4.9)

I've done some comparisons of the File Info between my DRM-Protected 'Dark Side' and 'Animals' songs and the DRM-Free versions. It turns out there are differences which might explain the trouble Upgrade My Library has in recognizing eligible albums.
On 'Animals':
Standard http://i12.photobucket.com/albums/a249/travisschiller/Picture2.png
Plus http://i12.photobucket.com/albums/a249/travisschiller/Picture1.png
Notice the difference in the album art and, notably, the Copyright information. This is not the same song with only quality affected. Apparently, there was some copyright changes that took place, which might critically affect the eligibility of an album or songs.
The same with 'Dark Side of the Moon':
Standard http://i12.photobucket.com/albums/a249/travisschiller/Picture4.png
Plus http://i12.photobucket.com/albums/a249/travisschiller/Picture3.png
Notice here, too, the running time of the song is different.
All that needs to be done by Apple is a configuration of Upgrade My Library so that it will recognize these previous versions of these albums for those of us who bought it before the revision took place.
20 Inch iMac Intel Core 2 Duo 2.16 GHz Mac OS X (10.4.9)

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It seems that others have been hit with this issue.
I note the issue of the old emails being downloaded because the server after the upgrade thought that it was a new device.
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It seems that somehow the phone was being signed into the server as new device orginally when it was upgraded to ios 7.1 and even though I deleted the the thousands of emails from the phone it did not delete from the server as I had set the account on the phone as never delete from server.
When I upgraded to ios7.2 it seems that the phone remembered the old emails that were deleted and ignored the setting I had chosen to never delete from the server which resulted in the old emails being deleted from server which of course I did not want.
Some of the emails I needed went back as far as 2007.
The setting chosen to not delete emails on server after upgrade to ios7.2 is still ticked but seems to ignore it.
This is unacceptable that a phone upgrade can create this havoc. ( These are my business emails which I no longer have)
I have invested some £10,000 on apple products and this is how they repay me.
Will not be buying an iphone again.
Apologies for the rant Chris.
But many thanks for your effort in trying to come up with a solution.
I will just have to keep all my emails on my iphone until I change my phone.

New production server PLUS upgrade!

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