New Time Capsule Box

Does anyone know if the new Time Capsule has a new box design or if it's the same as before? The one I have is the exact same and I want to make sure I got the new one before opening. Thanks!

Just to respond to my own post, I just spoke to a more helpful Advisor at Apple and they confirmed I had been provided "misinformation" and that they were only able to replace my TC with another "old" TC. Does raise the question why they replaced it once????
Anyway, to cut a long story short I get to wait in yet another day for a courier to come and collect this TC and then get a refund so I can go out and buy what I want.
So not a big win for Apple here, but at least I can see some light at the end of the tunnel.

Similar Messages

  • I have connected a new time capsule to a dsl modem.  It doesnt see the internet. Airport utility says: Disconnected. But it isnt. Internet tab shows PPPoE. Must I enter Account Name or Password? If so, where do I find them? If not, what do I do?

    I have connected a new Time Capsule to a DSL modem using an ethernet cable . The modem is working fine and connected fine. But the Time Capsule doesnt seem to be talking to the modem.  If I click the internet Icon in Airport Utility  it shows Disconnected.If I click the Time Capsule icon and go to the internet tab it shows  Connect using PPPoE. Is that what it should be? In the box below there is place for an account name and password. DO I need to filll these out and if so what do I put there--information about the Time Capsule of informationabout the Modem? And where do I find the information.
    Or am I completely on the wrong track.

    Thanks. The modem is a Speedtouch ST585  v6. How do I know whether it is in adsl bridge?  Also this is a modem-***-router. Does that make a difference?
    If you did not put it in bridge then it is not in bridge..
    Connect a computer directly to the modem.. open the browser to either 192.168.1.254 or 10.0.0.138 (if neither of those work you will have to check the IP address your ISP has set).
    BTW who is your ISP and do they allow PPPoE.. for instance most ISP in UK do not use pppoe so you have no choice but to run the 585 as a router. In which case bridge the TC
    Anyway.. open the setup configuration in the Thomson and select a template that says bridge.. run through the wizard and it will then bridge the modem.
    And I am using Airport Utility 6.0. How do I get the earlier version?
    By reading the site link I just gave you.. downloading the utility and running it on your computer. Or simply google to 5.6 lion airport utility... that is the way I find things when I don't have the link memorised.
    Finally, AIrport Utility shows a number in a red dot next to the time capsule icon, currently 2. What is that for? What does it tell us?
    Firstly download the useful utility.. but the dots tell you something is wrong and preventing the TC from working.. if you open the utility it should tell you what the errors mean.. I cannot tell you what they are, but it is likely to be no internet connection and pppoe has failed.

  • DHCP problem with new Time Capsule

    Just bought a new time capsule, and cannot get it to work.
    I previously have a Belkin router/wireless that works great with my cable modem.
    I plugged in my new Time Capsule into my cable modem, and it does not seem to get an IP address from the cable modem. I have it configured to use DHCP as I did with my old Belkin.
    I can get the TC to work in bridge mode with my old Belkin.
    I've tried resetting the cable modem (both powering off and hitting the reset button).
    I've updated the firmware on the TC.
    I've tried just the TC and the cable modem, no difference.
    I haven't tried to configure things manually, without DHCP since I'm not sure how to configure.
    Thoughts? Help?

    I also have a belkin and a time capsule, ive managed to get it to work in bridge mode. All you have to do is go into airport utility and find your time capsule, then you click on 'manual setup' and from there click on the internet tab and then at the bottom there should be a dropdown box where you can select 'bridge mode'. Apply the changes, your time capsule will restart, and thats it. You might have to activate bridge mode on your belkin, that easy though.Just type in its IP address into your browser while your connected to it wirelessly to acces its settings (im sure you probably knew that!) and allong the side there will be a 'wireless bridge' button or similar, simply click on that and turn it on.
    Its best to let your belkin handle dhcp and nat, i tried fruitlessly for weeks trying to let the time capsule handle this, but i was only bombarded with double nat errors and matching ip addresses ending up in a factory reset of both the TC and the Belkin!
    Hope this helped =]

  • My new Time Capsule 2T 2013 doesn't see my Seagate External HDD

    Hi,
    I am new MAC user recently converted from PC. I have a Macbook Air 2013 and the new time capsule 2013 as well.
    I did connect my external HDD (i.e. 1.5T Seagate HDD) in the Time Capsule USB port.
    I went into the utility Airport Application to make sure "File sharing box is checked".
    I went in Finder to look for my HDD and no sign of it...
    I read many many discussions looking for the answer on how to make my External HDD (previously used on my PC laptop) appear on my MacBook Air throught my home network, but without success. From Apple website, it seams to be an easy task...!
    Finally, I have read stuff about how the HDD is formatted. Could it be the reason?
    I need some help please!
    Thanks in advance.
    FLTower.

    Finally, I have read stuff about how the HDD is formatted. Could it be the reason?
    I need some help please!
    It surely is at least a major factor.. maybe several are involved.
    You cannot see a disk formatted NTFS.. ie standard windows format from TC.
    The disk must be plugged into the Mac and open disk utility..
    You need to change the partition over to GUID from MBR.. and change the format to Mac OS extended Journaled.. or HFS+
    Although FAT32 is also supposed to work.. that will lead to other issues.. don't do it.
    If you format a drive with data on it.. your data is gone.. just to make sure you know that.
    You can plug the drive into the computer and copy the data to another location.. and then format the drive.. and copy it back.. if you have an air without the Thunderbolt to Ethernet adapter this will take aprox 1month to achieve.

  • Setting up brand new Time Capsule and it asks for a Password????

    Okay, so I'm attempting to setup my girlfriend's new Time Capsule with her brand new MacBook Pro but when I access Airport Utility and it tells me there's a problem with the Time Capsule accessing the internet, I then click to continue to troubleshoot the Time Capsule and it asks for a password. Now, the Time Capsule has never been used before and is fresh out of the box. WHy is there a password? I will say this detail:
    That the brand new MacBook Pro that she recently purchased, she had all over her old data and files and settings transferred from her old MacBook. I don't know if that means that it automatically installed a password or anything, but I tried using the computer administrator password and that didn't work. ANyone have any idea what's going on?

    jkwells84, Welcome to the discussion area!
    Sometimes it does help to read some documentation. Like most routers, the Time Capsule has an admin password to keep others from being mischievous and changing your settings.
    The default admin password is "public."

  • New Time Capsule: Assign DHCP address and backup to USB disk?

    Hi all,
    I am setting up a new Time Capsule and have two questions:
    - I am successfully backing up my MacBook Pro to the internal TC disk. I like loooong backup histories, so I would like to backup my iMac to a separate Time Machine disk attached to the TC via USB. I have googled and not found anyone saying it can be done. I have attached a USB disk and tried to configure TimeMachine to see it, but it is invisible. Is this even possible?
    - I want to assign a specific IP address to a Linux server (Ubuntu Jaunty) on the internal network of the Time Capsule. I can get a "random" DHCP address assigned, but I cannot get a specific one assigned. I have tried to create DHCP Reservations for the Linux box using both its MAC address as well as the DHCP client ID (preferred). No matter what, I still get the random DHCP address. On the linux box, I have made sure to set the Client ID as well as removing the old leases file. Any hints?
    Thanks in advance for any help on either front!

    ...so I would like to backup my iMac to a separate Time Machine disk attached to the TC via USB.
    That is not possible with Time Machine.
    Time Machine will backup any files residing on your Mac or residing on any disk connected via USB or FireWire directly to your Mac.
    Time Machine will NOT backup files residing on a network drive like the USB drive connected to a Time Capsule.
    I want to assign a specific IP address to a Linux server (Ubuntu Jaunty) on the internal network of the Time Capsule.
    The default settings of the Time Capsule use the addresses 10.0.1.2 to 10.0.1.200 for DHCP clients. If you want this server to have a fixed IP address, simply configure the server to have a manual IP address in the range 10.0.1.201 to 10.0.1.254.

  • New Time Capsule: How to copy Time Machine history from previous disk?

    Hi everybody,
    Just got a new Time Capsule which is going to serve as my new Time Machine Back-up.
    I've got a year's worth of TM back-up on my old USB disk that I'd like to pour over to the new one.
    When I try to do that, it says the Time Capsule can't be changed.
    If I simply select the new TC as the disc for TM it obviously starts a new "time line".
    How can I either copy the old data over, or merge the two?
    Thanks,
    Rob

    don't try copying via finder. that won't work. directly attached TM backups are stored differently from remote ones. directly attached ones
    are stored directly in a folder an the drive and the remote ones
    are stored in sparse bundles. the following may work. set up the TC to be the new TM drive and start a backup. as soon as it starts stop it using TM menu->stop backup. open the TC drive in finder. there should be a sparse bundle created there. double-click on it to mount it. it should be empty.
    then use the "restore" tab in disk utility to clone your old TM drive to the mounted sparse bundle. make sure to check the box to erase destination. when the cloning is finished eject the mounted sparse bundle and try backing up again.

  • The new Time Capsule is amazing

    I just got my new Time Capsule with 2TB storage. It replaced the previous generation Time Capsule, again with 2TB of storage.
    In my network I have a Retina Macbook Pro (early 2013 model) and a 11" Macbook Air (mid 2013). My internet connection is 150Mbit/sec download and 5Mbit/Upload.
    With the previous Time Capsule my rMBP would achieve a maximum of 15MB/sec download and my MBA 16,5/sec.
    Now, with the new Time Capsule, my rMBP achieved a whopping 17MB/sec!!! I still haven't tested the MBA, but I am confident it can achieve up to 18MB/sec (my maximum download speed).
    I can only say that I am amazed how good the new Time Capsule is. Kudos to Apple!

    The Gen1 hard disk was a noisy beast although you would have to be up close to hear it still. Modern slow green drives are much better and run cooler.
    The new TC runs the standard WD green drive.
    See the review here which has a tear down included.
    http://www.anandtech.com/show/4577/airport-extreme-5th-gen-and-time-capsule-4th- gen-review-faster-wifi-/4
    The problem in Gen1 was a philosophy and a take over by the Interior Decorators at Apple rather than the Engineers. The excellent fan control built into the unit was dismissed as Overheated Engineer Imagination.. OEI for short. The fact that they stuffed a hard disk and power supply into a box slightly bigger than the Extreme.. had nothing to do with subsequent problems.. gollum.. gollum.. according to the Interior Decorator department. Engineers did actually calculate the reactor melt down temperature and turned on the fan to prevent said event.. they turned it on at 100% speed and 100% noise. Because it was seconds away from disaster..
    Gen4 the design finally used the fan properly and offers some proportional control.. but you cannot expect no noise out of a plastic box dissipating 30W when it is doing the full job, backups, routing, wireless, gigabit. It still fails in having no fresh air inlet. So stand it on feet to stop the heat build up underneath.
    During normal duties though and in normal weather.. you will hardly ever hear it.

  • Time Machine error -6584 can't run the programme, using new time capsule. Help please!

    Bought a new time capsule and it appears to be OK, my Macbook has backed up nicely. Tried to get my imac 27" intel to do the same. Can seee the capsule and can save to the capsule but Time Machine won't run. I just get the error message -6584 .... any ideas anyone?

    The problem seems to be common. Time Machine won't start: i.e. "it"... or the "Stars Wars" thing...
    The following process eliminated the "error -6584"
    Brand new out of the box, 2TB Time Capsule 4th Gen, backed up my iMac 24/4GB/10.7.2 over ethernet with no problems or errors. Time Machine did several incementals over night while I slept. When I returned from work, ready to reimage the OS, I discovered TC hung on an hourly incremental. When I tried to re-establish connection, no dice (error -6584) .
    Several attempts to open the volume failed. I could manage all the preferences and configure the Time Capsule. I just couldn't open the back up or start Time Machine (app).
    I dropped the %HOSTNAME file from the archive folder in Finder into the Disk Utilities image window to verify and repair, but received "file in use".
    Restarting ("reset") the TC oddly resulted in renaming the volume label to "Unamed".  I open Airport Utilities and renamed the archive folder to "Data" as before...
    Now able to mount (login into) the volume... But it shows "--" in available volume space and no "Oldest" or "Latest" backups are displayed...  Not a good sign. Waiting for backup to start..... Looking for backup....
    Odd, instead of failing now, it started an incremental. Done!
    I am now able to open Time Machine (or that cool Star Wars thingy that takes you off somewhere) and review all the backups starting with the first one I created before I went to bed last night.
    The question seems to be what created the problem. I suspect my iMac went to sleep (shut down HDD) in the middle of an incremental. That may have set the "in use" flag on the archive and OS X didn't know how to handle that when I woke the machine up.
    I hope this helps, and corrects my problem permanently.

  • I have working Netgear network. Want to add new Time Capsule and run 2nd network for new apple TV and Imac, and keep the netgear network for my PC and Canon printer.

    I have working Netgear N600 dual band router network. The existing network has an XP netbook PC, canon printer, 2 Iphones, Epson Air printer, an Ipad, 3 roku boxes, backup drive. Just bought a new Apple TV box, and time capsule 2T.  I have an IMac on order but don't have it here yet.
    My goal is to add new Time Capsule and create 2nd "apple" network for new apple TV, Iphones, Ipad, Epson Air printer and new Imac, and keep the netgear network for my PC, Roku TV boxes, and Canon printer and backup drive.
    The Netgear router, the time capsule and new IMac will be on the same desktop, I dont need to backup my netbook PC to time capsule.
    Where do I start?
    Which device connects to my modem first, the TC2 or the Netgear?
    Is it best wait for the Imac before starting or can the TC2 be set up from my Ipad or PC?
    Thanks.

    It is pretty simple..
    Setup the TC in bridge and plug it into the Netgear.. I would leave the netgear as the main router for now, although in the future you can swap things around. The netgear firmware may have issues with bonjour and airplay/airprint?? Does your ipad print ok now?
    You can setup the TC using Mac, PC (at least up to win7) or iOS.. they all have airport utility available.
    Bridge mode is set differently depending on the version of the utility. This is v5 and how the windows one will look (at least similar to).
    v6 will be as
    With the TC in bridge you will still create a wireless network.. and give it a different name from the netgear.. then all the apple devices can connect to it. Use ethernet rather than wireless if the imac is on the desktop with it. Much faster and better for using Time Machine backups.
    If you run into any issues.. just post the particular issue. It will take a bit of getting used to, but isn't hard.

  • Optimal Setup for New Time Capsule with Wireless AC

    I'm curious to see what the hypotehtical optimal setup for my Time Capsule.  I understand that wireless speeds depend on a ton of factors and that part of getting the best connection is just trying different options.  I have a new Time Capsule that's connected to the following devices: iPhone 5S; new MacBook Air with wireless AC; old iMac from 2007; old AirPort Express that only supports b/g and a newish Apple TV that supports wireless N, I believe.  I was connecting to the network (which was not designated with the 5ghz) and I recently chose the option to label the 5ghz.  I'm using that now to stream music with the new iPhone and the Apple TV with no problems, but I have no longer have the option of using the old Airport express because it's an old one.  I'm thinking of just getting a new Airport Express and leaving it at that, but wanted to know if anyone has some thoughts on this.  I'm sure there's a more concise and direct way to ask this question, but my knowledge is pretty limited here.  Thanks in advance.

    The Time Capsule is already set up for optimal performance when you open up the box.
    You can assign a separate name to the 5 GHz network and point devices that are capable to that network. This works well if the device is located close to the Time Capsule.
    But, 5 GHz signals are much weaker than 2.4 GHz signals, so once you move a room or two away, or the signal has to pass through several walls, the 2.4 GHz will be stronger.....and probably faster as well.
    But...your device will try to stay locked on the 5 GHz network since you set it up that way.
    This type of setup may or may not work best for you.  For most users, it is simpler and more effective to use the default settings on the Time Capsule to have both bands use the same network name.
    Then, your wireless devices will automatically connect to the signal with the best quality. Best quality may not be the fastest signal since there are lot of factors involved with signal quality. But, if you think about it a bit more, don't you want to have your wireless device connect to the signal with the best quality?
    Some users swear by assigning a separate name to the 5 GHz band. I'm not one of them, but If it works well for them and they are happy, then there is no reason to change.
    An older AirPort on your network is going to drag down the speeds. You need the new AirPort Express, or better yet an AirPort Extreme if you want to be able to extend the new 802.11ac signal.

  • WiFi no longer working with new Time Capsule-can you help please?

    Hi all,
    Just received my new Time Capsule (TC). It was a little problematic setting up, but probably due to my now choosing to increase my security from WEP to WPA as the TC set-up assistant suggests. Since then, I have had numerous problems getting my other computers and now my iPhone to connect with WiFi.
    The problem is that despite entering all the new settings and WPA passwords for my connection with the TC, the iPhone will either momentarily recognize and go to wifi or simply stay on Edge.
    On the former, with wifi active, as soon as I go to iTunes, Safari or check email, it reverts to Edge. On the latter, despite resetting, entering password, or tapping Settings and selecting my wifi connection, it will NOT connect and stays on Edge.
    (Now, I'm on Edge! I'm bummed that with new hardware I have new problems that didn't exist before!)
    Can someone who had this same problem tell me how they resolved it.
    Here's the one clue I have, but would rather not resort to: When I first set up the TC, I had it on WEP with a WDS Network, and everything was working great and FAST! Now that I have increased the security—I will be backing up 3 computers to the TC—my iPhone and other computers seem to have intermittent or no wifi connection as a result.)

    Irving Gonzales,
    If your computers are 802.11N capable, you might want to try an advanced setup that might help your Time Machine speeds some. I have not personally tested it, so it is just a personal theory at this point.
    First, in a mixed environment the 802.11N clients all get slowed down.
    First, configure the TC for 802.11N only.
    Second, connect the Airport Express via ethernet to the Time Capsule
    Third, configure the Airport Express for bridged mode (doesn't give out IP addresses), and for its own wireless network with a different name than the Time Capsule.
    Have any 802.11b/g clients like the iPhone join the Airport Express' network.
    Thank you,
    Nathan C.

  • Can I use the new Time Capsule to backup my mid 2010 Macbook Pro? Also can I want to free up my hard disk, can I save my photos and files on the time capsule and later access through wifi?

    Can I use the new Time Capsule to backup my mid 2010 Macbook Pro? Also can I want to free up my hard disk, can I save my photos and files on the time capsule and later access through wifi?

    Can I use the new Time Capsule to backup my mid 2010 Macbook Pro?
    Yes, if you are asking about using Time Machine to backup the Mac.
    Also can I want to free up my hard disk, can I save my photos and files on the time capsule and later access through wifi?
    You are not thinking of deleting the photos and files on your Mac, are you?  If you do this, you will have no backups for those files.
    Another concern is that Time Machine backs up the changes on your Mac. At some point, Time Machine will automatically delete the photos and files from the Time Capsule.....you just don't know when this might occur.
    In other words, only delete files from your Mac that you can afford to lose.

  • I am unable to set up my new Time Capsule with my BT Home Hub - every time i connect the ethernet cable from Wan port to Home Hub, the internet signal drops

    Hi there -
    I've just purchased a new Time Capsule, and would like to set up a small home network with my Laptop, iMac and wireless printer. I'm following the first steps, but as soon as I connect an ethernet cable between the WAN port of the TC and the ethernet port of the HH, my BT internet connection drops out and I have to restart the HH. Upon which point it drops out again. The airport utility can see my TC, and gets as far as me typing in the new network name and setting up a password, but then it can't quite get through to the next stage. All the time it's just flashing amber.
    Please help!

    Setup the TC in bridge mode before you cannot it to the HH.
    Simply do the setup fully in isolation. And do it by ethernet.
    Setup wireless to create a wireless network.
    You can use either same SSID =Wireless name as the HH .. same security same password.
    Or use a different name and setup.. totally up to you.
    Update the TC and then plug it into the HH by ethernet.

  • I am trying to setup my new time capsule but it is not working. after entering the airport utility and locating the TC, after I tell the program to continue, the unit just disappear and the setup menu says there is an error. Any idea of what is happening?

    I am trying to setup my new time capsule but it is not working. after entering the airport utility and locating the TC, after I tell the program to continue, the unit just disappear from the menu and the setup menu says there is an error. I tried using the wireless connection, and also the cable, but none worked. Any idea of what could be happening?

    What are you setting it up as.. join wireless network .. the very worst setup, it will disappear.. reboot the whole network in order modem. router TC.. clients and it will likely reappear.
    Tell us what network setup you are using..
    If you setup with cable to a computer completely isolated from the network with TC also isolated.. finish the setup of everything you want. .before update.. then plug it into the network. .then restart everything in correct order.. it will work most of the time.

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