Newbie unable to figure this out...

Hi. I'm new to palm pilots. I have a Palm M125. I installed it with the CD according to instructions. However, I keep getting an error message when I try to  hotsync. It keeps saying that it is unable to communicate with my computer and that I should check for an installation problem. I've gone through all of the steps I can find here at the forum. Is there something I'm missing or should I just throw the darn thing in the garbage and get on with my life...
Carolyn
Post relates to: Palm m125

ok. i will just assume that the exact version that you use is from the CD which is 4.0 that came with the device.
with windows XP that version will no longer work since that's primarily for win NT, 98 and Me.
if you can download and upgrade it to palm desktop 4.1.4e and try to sync.
it is because, if local USB is check and the cable is not defective it should communicate with each other.
anyway, try going to the hotsync log and see if there are error messages that we can get.
Post relates to: Treo 680 (Unlocked GSM)

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