Newish metal keyboard with a cap problem

I have a problem with my keyboard.
The cap key will only work sometimes - the light only comes on 50% of the time.
I took it to my local apple shop, who after checking,told me it was the key needs to be hit in the centre!
this doesnt seem right...?

I've had my aluminum keyboard for 20 days...."caps key" began unresponsiveness intermittently about three days ago...went to Apple Chat....agent referred me to Apple article that suggested disconnecting and reconnecting keyboard USB...did that, and even reconnected in different USB port. That fixed the unresponsiveness....for about 4 minutes....."caps lock" key is now back to intermittent responsiveness...regardless of WHERE or how hard I tap "caps lock" key...even blew air into key...no help.

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