NI Visa Server can't find remote expansion chassis

Hi,
I have a 9149 expansion chassis with a 9871 RS485/RS232 serial module connected to it.  I have installed VISA and VISA server on the expansion chassis and configured it to accept all remote requests in MAX. 
However on the VISA settings for my system the chassis doesn't appear in the available systems, and when I try to create a new system and specify it by IP address I get an error pop-up stating the system is already a remote system and to configure it in VISA>>Remote. Which I can;'t do as it is not there!
Therefore, I can not access the ports in Labview when I try to open a VISA session.
Is it possible to have remote VISA access to an expansion chassis?  Am I missing a step in the conifguration?
Thanks,
Neil
Neil

Hi I think this may help.
http://digital.ni.com/public.nsf/allkb/F3AB0B5D7DB​A367C86257982005BBF2C?OpenDocument

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