NLABView 7.1 and 8.5 not working correctly without Admin Rights

I am working with a product call PREMISE which uses both the NLABView 7.1 and 8.5 software/dll/activeX components. The issue that I am having is caused by the user account in which we are running the software is not and ADMINISTRATOR on the computer. I have been in contact with Premise support and they assured me that they did not write their software to block non admins from running it.
My question is do you know if NLABView allows non-admins to run components it created? activex and dll...
I have been havig this issue for a while and cannot seem to narrow it down... The issue only happens in the Premise application when the NLBAView ActiveX/Dll is call upon to bring up the images. HELP!

Thanks for the reply, I checked all permission... I actaully opened them up for all AUTHENTICATED USERS to have Full Control... As for the error it is not posting one... It just does not pull up the image / floor plan that we expect to see in the applicaiton.
All other functions of the application works fine. The only issue is when the JPEG are pulled from the server and them called upon in the applicaiton they do not show.
The application actually does say one thing... 'FLOOR PLANS ARE NOT AVAILABLE"... I am no programmer but to me that is tell me that the activex component or runtime that is calling up the images does not have permission...

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