No Confirmation Email

i made a purchase as a guest on my iPhone about 5 1/2 hours ago and I haven't got a confirmation email or a pick up email. My card was charge and I don't have order number because I thought I would get email. Please help.

Hello Hetmaniak,
Like you, I count on excellent communication from the retailers where I shop. I even keep the confirmation emails and shipping notices filed until my order arrives! I'm sorry to hear that you didn't receive the confirmation email you were expecting after your order was placed.
Using the information you provided when you signed up for Best Buy Unboxed, I was able to locate your order. I have an update for you, so please watch for a private message from me. To check your forum inbox, ensure that you have signed in with your user name and password, the click on the envelope icon in the upper right of this page.
I'm very grateful that you brought your concerns to our attention.
Sincerely,
John|Social Media Specialist | Best Buy® Corporate
Private Message

Similar Messages

No confirmation email + twice the charge?

Yesterday I wanted to place an order for Lenovo y50 laptop. The total cost was coming out to be approx. $1000, I clicked pay with debit card and had it shipped/billed to a friend's address in the US (I'm currently living in the UK) and when I finished filling all the details I clicked checkout and the page refreshed and nothing happened. There was no confirmation page, no page that told me the order had been placed. I asked my friend to check his email and no confirmation email was sent either. So I check my bank account and $2000 (in GBP) was gone. There was nothing on the transactions list and 'last night's balance' was what it should be and 'current balance' was $2000 less (which is 2x the worth of the laptop I was intending to buy). I know that there is a 3% charge from my debit card provider for abroad purchases. I had a read through the forums and noticed other people also had a similar issue regarding the no confirmation emails/page and I just want to know what's actually happening. Is there a laptop being delivered? Are there two laptops being delivered? If only one laptop is being delivered then why have I been charged two times as much?
Thanks in adanvce,
Nav

Hello Hetmaniak,
Like you, I count on excellent communication from the retailers where I shop. I even keep the confirmation emails and shipping notices filed until my order arrives! I'm sorry to hear that you didn't receive the confirmation email you were expecting after your order was placed.
Using the information you provided when you signed up for Best Buy Unboxed, I was able to locate your order. I have an update for you, so please watch for a private message from me. To check your forum inbox, ensure that you have signed in with your user name and password, the click on the envelope icon in the upper right of this page.
I'm very grateful that you brought your concerns to our attention.
Sincerely,
John|Social Media Specialist | Best Buy® Corporate
Private Message

Re: College Student Deals: No confirmation email!

I too am having the same issue. My son submitted his .edu email 3 days ago and he still has not received the email. I've verified his college inbox doesn't block marketing emails. Please help! Thanks.

Hello coolmom30,
I'm disappointed to read that your son has not received his coupons from our College Student Deals promotion. I regret that he has encountered this issue; certainly this isn't our goal.
Due to our Privacy Policy, I must request that your son contact us himself in order for us to begin our research. Please extend my invitation to him to create an account on Best Buy Unboxed and then post a request for assistance with this concern. As soon as we hear from him, we'll be happy to look into his situation and do our best to offer a resolution.
I look forward to hearing from him, and I'm grateful that you brought this to our attention.
Regards,
John|Social Media Specialist | Best Buy® Corporate
Private Message

No Xbox One confirmation email

I preordered the Xbox One today (9/13/2013) around 9:00am and I have yet to recieve a confirmation email. Also while ordering it the site said that I would not be charged till the release date and yet I was.

Hello GearSecond,
Thank you for registering for our Best Buy forum and thank you for pre-ordering your Xbox One with Best Buy!
I'm sorry for any concern you've had regarding your pre-order. I have checked for orders using the email address you provided when you registered for the forum, and I am happy to report that I do show record of your pre-order this morning.
Your credit card was authorized and approved, and this authorization stays on your account approximately 7 days depending upon your bank's practices. After this time it will drop off until a final authorization is requested shortly before your order is fulfilled. As you are picking up the Xbox One in-store, you will not be charged until you pick it up.
Because I did find the order I would recommend that you check your email's SPAM folder for the order confirmation email. So you have it for your records, I will also send you the order number in a private message.
To check your messages, while logged into the forum, click on the envelope in the upper right corner of your browser window.
Have a great weekend,
Mike|Social Media Specialist | Best Buy® Corporate
Private Message

Blackberry id confirmation email not received

hi sir,
my name is abhijeet raut and i am useing blackberry z3.My blackberry id is [removed]@blackberry.com but i cant received confirmation email.
i dont know wich email addres use in black berry id detals os i want chang my email addres but i dont know how it is posibal so please help me....
if my blackberry id is chang so i lost my data backup becose my data backup is in my pc with is halp blackberry link
so please help me and my z3 is not conect with bleand error is your passwoard is incorect but i know my username and password it is not login in bleand and link
MOD EDIT: Removed personal information to comply with Community Guidelines and Terms and Conditions of Use.

Reference http://supportforums.blackberry.com/t5/BlackBerry-World/How-to-regain-access-to-your-BBID/m-p/254671...
Sounds like you need to create a new BBID and start over. You must wipe the device to use a new BBID with it.
As far as Link and Blend, you are prompted for your BBID to log in at first. If your device is password protected, you will also be prompted for the device password to connect to the device.
- Ira

Cannot send email from iPad2 with Shaw

Hi there,
I have issues that I cannot seem to resolve:
I can receive from my shaw account but it sends all outgoing to the Outbox - I've double, triple cheked all incoming and outgoing servers - I even sat with my iPad next to my iMac to make sure everything matched.
it says The sender address "myemailadrees.com" was rejected by the server. even though I recive ok.
Help please??

I too have spend countless hours trying to get my iPad 2 to work with my Shaw email. I FINALLY got it to work this morning after about 3 months of trying different "solutions". Here is how I set my POP email account:
Incoming mail server:
Host name: shawmail.ed.shawcable.net (I live in Edmonton)
User name: my shaw email address without the @shaw.ca
Password: my Shaw email password
Outgoing mail server:
Host name: shawmail.ed.shawcable.net (I live in Edmonton)
User name: leave blank
Password: leave blank
Use SSL: off
Server port: 25
This has worked so far for me, so hopefully it will work for others as well. It seems like there is an lot of people on these forums going through the same frustrations. I was able to set both mine and my wife's email accounts on my iPad.

How can a family share an iPad, specifically, using email? Seperate account

I know, you can have multiple email accounts. i have 3 on my iphone 4. But if my wife, daughter, and I all use the ipad. Can you set up email to ask for what account to load?
Again, i know you can switch after the fact. I am trying to avoid the scenario where I may see my daughter email, or my wife may see mine. Not that we have anything to hide. But if i order flowers or something, i wouldn't want here to inadvertently see the conf email because ipad defaulted to my account.

Perhaps consider setting your family up with Gmail accounts. Gmail (Google's email service, even though you probably already knew that) is totally free and has an awesome web interface, especially on the iPad. Then each member of your family could log in/out of their Gmail accounts using mobile Safari.

How can I use multiple ipad's on one account without sharing individuals personal email accounts?

Is it possible to have multiple ipads on one account and share info, but also allow the individual users to have personal email that is not seen on the other ipad's? We have all ipads on same icloud account because we all need to see the same ical. It seems like that's the problem. If it IS related to icloud then if we have separate icloud accounts, how would we share the main ical otherwise? Sharing the ical is very important for this business so everyone can access the daily schedule. Of course each user still wants to have private email.
Hope this wasn't too confusing!
Thanks!
Doreen

you could set up the main icloud itunes acount for ical and not have in setup on the devices
and share the calandar with the other itunes accounts on the devices
or only have it on one device
devices have the users indervidual itunes icloud setup
they should be able to access the shared "main" itunes icloud ical account once it's shared
http://howto.cnet.com/8301-11310_39-57542557-285/three-methods-for-sharing-an-ic loud-calendar/
if the devices are company owned you could go futher and setup find my iphone on the main itunes account
and not on the user icloud accounts

Cannot send email from my Touch (connection to smtp server fails)

Hello,
I have a new iPod Touch with 1.1.4 and the January apps. I am having a problem setting the Mail application.
I am trying to connect to the IMAP/SMTP servers at my university. I am using the exact same settings and passwords I use on my laptop, which works fine. I can receive email fine on my Touch, but every time I try to send one it fails tellings me "the connection to the outgoing server smtp.myuniversity.edu failed".
If I on purpose write a wrong password for the outgoing mail, the error message I get is different ("check the account settings for the outgoing server smtp.myuniversity.edu").
The university IT people confirmed my settings, and told me that there is nothing blocking any handheld device from using the server.
Does anyone know why this would happen?
Thanks,
Marcelo

Thank you very much for your responses
1) the link to mail setup is (sorry, it's quite long)
http://www.knowledgepak.com/kpaksonline/kpol.asp?PiAlias=kpolpi17&k2dockey=04096 3251575739@kpol17&ViewLink=true&SkipHeader=false&printformat=true
2) I am indeed using SSL, as instructed by IT
3) I do use port 587 instead of 25 (25 does not work either)
Any ideas? Thanks again.
MC

Cannot send email from iPhne 5s

I have just upgrade from iPhone 4 to iPhone 5s. Excited but now I cannot even send any email. No problem receiving.
My setting in my email account is POP, incoming and outgoing mail server is mail.optusnet.com.au which is the same seeting as my previous phone.
Can aynone help? Thanks

Hi,
Are you getting any error? Perhaps switching TLS/SSL on the SMTP configuration?
I've found this link that may help
https://devicehelp.optus.com.au/web/apple-iphone-5s/functions/messaging/setting- up-my-mobile-phone-for-email/
Edit: correct versino of the link

Cannot send email from yahoo mail client

I cannot open or send or attach anything to my email in the yahoo mail. I know there's nothing wrong with the email because it works on my laptop, just not on my computer. Could there be a setting problem, or a cookie problem or something?
I also cannot open Bonjour to see my printer settings. Everything was working fine yesterday.

outgoing mail server
SMTP - Yahoo! SMTP Server
primary server
Yahoo! SMTP server - ON
server port 465
That's what I have for my yahoo account.

Cannot send email from yahoo account on iPhone 5

I just got an iPhone5 and I couldn't set up my Yahoo email as "yahoo"--it would not allow me to complete the process despot multiple attempts. I had to set it up as an "other" account. I can receive and read emails on my phone, but when I reply those messages will not send. They go to the outbox and an error message pops up that says" the email account has been rejected by the server" Does anyone have advice on either issue: setting up yahoo properly and/or sending email from phone?

outgoing mail server
SMTP - Yahoo! SMTP Server
primary server
Yahoo! SMTP server - ON
server port 465
That's what I have for my yahoo account.

Cannot send email from non .mac server

I am only able to send/reply emails using my .mac address. My 2 other server addresses keep giving me the following message.
"Cannot send mail. One of the recipient addresses was invalid".
How can I fix this?

You should be able to send email from Safari, however I do wonder why you wish to do this and whether there is something inherently wrong with using your mail app and your iCloud address.

Cannot send email from Mail through .mac account

I have recently opened a .mac account and started using the email service. It works fine online however I am having difficulty sending messages through the Mail application in Tiger.
Whenever I attempt to send a message, a dialog box appears saying "Cannot send message using the server smtp.mac.com".
I have tried looking at the setting in preferences. I have deleted and .mac a/c setting in Mail and re-set them up, all the problem persists.
Please help!

Hello David.
Who is your ISP used for connecting to the internet and are you accessing an email account snd SMTP server in Mail provided by your ISP?
If so, can you send messages with the email account and SMTP server provided by your ISP?
Most, if not all ISPs now block the use of SMTP servers that are outside of their network (or not provided by the ISP used for connecting to the internet) on Port 25 which is the standard port used for SMTP servers. Some ISPs allow the use of an authenticated SMTP server only (such as the .Mac SMTP server) that is outside of their network on Port 25 but some block its use regardless.
These restrictions are part of an overall effort to prevent spam emanating from the ISP's domain.
Something to try.
Go to Mail > Preferences > Accounts and under the Account Information tab for your .Mac account preferences at the SMTP server selection, select the Server Settings below for the .Mac SMTP server.
Enter 587 in place of 25 in the Server Port field and when finished, select OK to save the changed setting.
Test if this resolves the problem.
If not and you are accessing an email account and SMTP server in Mail that is provided by your ISP used for connecting to the internet, select/use your ISP's SMTP server to send mail with your .Mac account which is invisible to all recipients.

Cannot send email from MobileMe account

Apple recently pushed out an update to the MobileMe calendar. Since upgrading my account, I am unable to send emails from Firefox4 (current version) in Windows. The page sits indefinitely at a loading screen. Apple Support won't help because it isn't an issue with Safari. Anyone else have this issue?

When using the MobileMe account preset to create the account, the SMTP server is created with 587 as the SMTP server port, which can't be changed when using the MM account preset to create the account.

No Confirmati​on Email

Similar Messages

Maybe you are looking for

No Confirmation Email