No cursor in Windows 8 mail on Helix

For some reason, I don't see any cursor while typing on WIndows 8 mail client. The cursor shows up fine in other applications. Without the cursor it is difficult to see where I am typing! Is this a Windows 8 issue or some weirdness with Helix ?

Hi @Tejinderkang ,
Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue about your Compaq Presario CQ40-133TU Notebook and issues with the sound issues. Here is a fix that has helped.
1. Right click the Speaker icon in the bottom right corner by your time.
2. Click Playback Devices.
3. Click Speakers.
4. Click properties.
5. Click the advanced tab on the Properties window.
6. Change the Default Format drop-down to the highest quality.
7. Apply the properties.
8. Click OK to close the properties window.
Here is a link on troubleshooting the sound.
Here is a link to the HP Support Assistant. Just download and run the application and it will help with the software and drivers on your system.
Hope this fixes up the sound.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

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I am running Vista and Windows Mail, I can not open PDF files when in Windows Mail, I must save to Desktop first, this has changes recently and I do not know why or how to fix

I am running Vista and Windows Mail, I can not open PDF files when in Windows Mail, I must save to Desktop first, this has changes recently and I do not know why or how to fix.
Why after 6 year's this has changed?
I would like to open PDF's straight from Window Mail.

Good day Jeff.
I am running most current Adobe Reader X.
Tks Mark

Somehow firefox now opens with my windows mail. Each time I enter my password it asks if I want to save it so I don't have to retype my login and password each time. I hit yes and when I leave firefox it doesn't keep my password. I would like to either

I recently went to open my windows live mail,which normally opens because it has my login and password saved. Now it opens in firefox and I have to retype my login and password everytime I open my mail. I would like when I open my mail not to have to retype my login and password as this is why I have it set up in the original windows mail anyway. So I have attempted to live with this problem by adjusting the options to save my password and when I close out of firefox and try to reopen it later in the day I have to retype my login and password again.
== This happened ==
Every time Firefox opened
== about a month ago

See this article for some suggestions: [[Firefox has just updated tab shows each time you start Firefox]]
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How do I access my icloud contacts from windows mail?

My PC is synced with iCloud - my contacts are there, but when I try and send an email from Windows Mail (I have g-mail), I can't access my contacts to retrieve an email address. Can anyone help me with this? Do I have to switch to Outlook?

From another device? Your can't
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Desktop SMS and Windows Mail don't work properly together

Hi
thought I would post there here as been having some issues with my Windows Mail but my desktop computer doesn't suffer same issues and on a Vista forum where I posted my problem a couple of very helpful told me who to try solving the issues.
One of them suddenly realised I'd said my laptop was a Toshiba and apparently the Desktop SMS and Windows Mail just don't work properly together so the person suggested unless I use it to uninstall it apparently amongst the technically trained its known that these two programs don't like each other and would explain why my desktop doesn't have the issue but laptop does.
After resetting the Windows Mail (tutorial on a vista site http://www.vistax64.com/tutorials/) Touch wood don't be put off by vistax64 as site does both 32 and 64 and followed Brink's excellent resetting Windows Mail (didn't restore any mail) and then uninstalled Desktop SMS and touch wood no more mail issues as has been giving me problems virtually daily with marking draft emails as read/sent.
So had to click on forward then delete those bits and finish email to send it and touch wood since doing these two things as soon as send an email to draft or outbox get the number of emails in the brackets whereas before this wouldn't happen unless I closed the program then reopened it.
Hoping these solutions have fixed my problem and wanted to share it with anybody else who wants to read this thread and would recommend the Vista 64 site as they're all really helpful over there and speak in non technical terms for those of us not technically trained.
Debbie

I have marked this as answered as it was more a post to help others who may have experienced the same problem I did and didn't get a reply or just didn't know that this program could be the reason their Windows Mail has issues that can't seem to be resolved any other way apart from ignore them and hope they don't get worse.

URL links provided in emails (Windows Mail) stopped working. I get a popup message: "Windows cannot find...." asking me to make the URL is correct. I connect to Internet Explorer, but not Firefox, my default browser.

I have already updated Firefox to latest version and reset the default mail program to Windows Mail. But Windows Mail now doesn't want to recognize Firefox. If I shift to Internet Explorer, I have no problem. I have no problem receiving or sending emails, just using links contained in them.
This happened suddenly, two days ago, at the end of a day when linking had been possible, per usual.

nothing that I could find would solve my problem, so I just gave up trying...
then I had a group of Microsoft Updates badly interact with each other, causing me all kinds of stability problems involving SQL and printer drivers.
To fix those issues, I backed out all updates within the prior two months, then [slowly and painfully!] reinstalled them -- when done in groups, you can tell how Microsoft corrects bad updates by noting which ones are not reinstalled.
I also had to download and install every single MS SQL update available before everything that was broken worked again. Note that none of the updates had titles that suggested anything at all to do with web browsing (other than Internet Explorer) or Firefox.
There was also at least one Firefox update shortly after my re-installation of Windows Updates.
Funny thing happened along that path: as of today (version 32.0.1) has none of the problems I reported, but I cannot say for certain which change fixed them: I was far more concerned fixing SQL and printer issues to even test Firefox for default file association settings.
Sorry that I cannot be more useful, other than the general suggestions to:
(1) keep your system fully updated with all patches
(2) keep your anti-virus, anti-malware, and anti-spybot software current as well
(3) keep any program that uses HTML and other browser protocols also up to date
(4) take regular snapshots of your registry, and create a system restore point before every system and software update, so you can more easily back out problems
(5) keep the installation package(s) for prior version(s) of software (and Windows Update files) at least until you verify an update hasn't broken anything.
Hope that helps.
--Richard

Windows Mail can receive but not send until exiting application

Hi, and thanks for taking time to read this as I’m in need of your help.
I have a Toshiba P200, Vista Home Premium, Tiscali as my ISP, Norton Internet Security for AV and firewall, and am accessing my broadband via Ethernet to a Belkin ADSL router (and occasionally a Siemens router) and I’m experiencing some strange happenings with Windows Mail.
In short I can receive mail with no problems, but when I send the mail it stays in the outbox despite the Send Immediate option being checked or pressing the Send/Receive button. When I exit Windows Mail the mail is sent straight away, and is in the Sent Mail folder when I restart Windows Mail.
So why do I think there’s a problem with the laptop. Well, I’m fortunate enough to have a friend who has an non-Toshiba laptop, where all of the above can be replicated. Guess what, Windows Mail sends the mail exactly as it should (on my Tiscali account and on my network, through my router and ISP etc.), so I conclude that the only difference is that my laptop is a P200.
I have called Tiscali who confirmed that all my Mail settings were OK, POP, SMTP etc, which I’d expect (as they work on my friend’s laptop), and they advised I contact Microsoft, which I did, and since the P200 has Vista pre-installed they say I have to contact Toshiba, and here I am.
My P200 has been restored to factory settings, and I have tried to get this working without Norton IS, and no firewalls (Vista and router), but no luck.
Any ideas would be much appreciated and if I find out by other means, I’ll post back with outcome. If the answer is already out there, I apologise for being too dumb to locate it and beg your patience.
Many thanks.

Hi
It is typical for support people. Every of them try to send the customers away and the reason should be by them. In my opinion Microsofts reaction is strange for me. They have designed operating system and they should be responsible for the functionality.
I have Satellite A200 and Satellite P200D and I use Windows Mail on both of them successfully. My notebook is connected to WLAN router and router directly to the phone line. To be honest I have configured Windows Mail like you and all job were done in few minutes.
It is not easy to say where the problem can be but I believe there is some problem with some settings on your notebook. Some of them block it somehow. To compare your, with friends notebook is also not the best because he can have completely different OS settings (antivir application, firewall settings).
Try to disable all features who can block Windows hotmail to see if there is some difference.

Windows Mail could not be started. Make sure that your disk is not full or that you are not out of memory (0x800C0155).

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2) Windows Mail could not be started. Make sure that your disk is not full or that you are not out of memory (0x800C0155).
3) Windows Mail could not be started because MSOE.DLL could not be initialized.
This series of messages continue to recur during my Firefox session and eventually will freeze up my session.
I use Gmail. I do not use Windows Mail or Outlook Express and deleted Windows Live Mail. There is a a file named msoe.dll using the path C: /Program Files/Windows Mail. I also found C:/Program Files/Windows Live/RemoteActiveX even though I thought I deleted all Windows Live programs.
I have set Firefox as the default browser. Also, in Firefox, if I click on "File=>Send Link", it triggers the series of three error messages above.
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After having spent several hours on a clients PC and online forums with this problem. I transferred her user profile with a free program called
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After it completed restoring the profile, I logged out of "Username old" and logged in to Username and all wass well, I only needed to supply the email password which is not transferred. When you move profile data, all the old permissions
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I can't send email with Adobe acrobat 9.2.0 and Windows mail

Hi, I have the problem mentioned in the subjet: I can't send e-mail with pdf attached from Acrobat 9.2.0...when I click on the envelope acrobat tells me it can't estabilish a link to Windows Mail (latest version).
Any idea?
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Andrea. Just fixed my issue.
This worked for me.
1. I deleted my iCloud account from Mail settings on my iPhone and iPad. Make sure to keep all information in your iPhone
2. I then went back to settings and chose iCloud instead of mail and logged in using my Apple id (.mac). It asks you to merge data (say yes)
3. I went back to Mail setting and then iCloud account. You will notice apple Id reverts back to (.mac) address but if you select Account <apple id> and look under advanced the email address under mail will be your new (.me) address.
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my computers using my Gmail account (not sure if that matters). Ever since I eliminated my Gmail accounts from the Windows mail app, the app will not automatically sync with Outlook.com when I receive messages. The only time I get updates is if I manually
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Hi,
Accrording to your description,the issue occurred on both your laptop and Surface RT.
So,I think the issue isn't related to Windows mail app.
In addition to ZigZag3143x mentioned, I suggest you create a new mail account to test this issue.
If it works,I suggest you remove your outlook.com account and re-add it.
Regards,
Kelvin hsu
TechNet Community Support

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http://support.mozilla.com/en-US/kb/Changing+the+e-mail+program+used+by+Firefox

In August installed PE12 on Windows Vista with incorrect Sharing Preference for Email Client. Shows default Adobe Email Service How do I change it to Windows Mail?

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Hi,
I think that for PSE 12, you may need to switch to Windows Live Mail
http://www.microsoft.com/en-gb/download/details.aspx?id=29224
You may find that you then also need the following fix.
Freeze or error “There is no email program” | Share via email | Elements Organizer | Windows 7
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Hello.
I have a question concerning email and encoding problems in the Windows Mail App in Windows 8.1. I have encountered a problem with an email I received, while reading, I see strange ASCII characters in one email. I have never encountered it in
my web browsers nor Gmail, just the Mail App.
I was referred to come here when I had asked a similar question there:
http://answers.microsoft.com/en-us/windows/forum/windows8_1-ecoms/strange-foreign-ascii-characters-appearing-in/911f8a44-c302-4fa1-bcaa-3297b32d9120
I don't know which forum to go to so I picked here.
Is there any way that it can be resolved. I tried to troubleshoot, nothing worked; I even synched, to no avail.
I look forward to a response.
JB

Hi JB,
The responder on answers was a bit confused. The MSDN forums are for developers to discuss writing their own apps. We cannot help with problems using Windows or its built-in apps.
If the folks on answers cannot help then you may need to open a support incident. See
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Renzo Valle

Hi,
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Hope it works.
Just in case it doesn't, please mention the following-
1. Version of PSE
2. Version of WLM
3. OS you are on
Thanks
Andaleeb

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see if these links help
http://support.apple.com/kb/TS2537
http://support.apple.com/kb/TS2486

No cursor in Windows 8 mail on Helix

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