No Longer Grandfathering Unlimited Data Plan

To say that I am disappointed in Verizon is an understatement. I have been with Verizon for over 15 years and have had the same unlimited plan for as long as I can remember. We were unaware that Verizon would no longer be honoring the existing data plan when upgrading your phone and this policy was not made clear when we purchased a new phone recently. When I noted the change to my account and called Verizon, I was given the standard customer service response “we are changing with the new market trying to keep current for our customers”, which is nonsense. As has been discussed here and all over the internet, Verizon is simply gouging their customers for more money with fewer options. They tried to indicate that other carriers do not offer unlimited and they are keeping up with the competition. The truth is that Verizon was ahead of the curve when they offered their unlimited plans during the infancy of the smartphone and now that they are so popular and commonplace with everyone needing a data plan, they see that they can charge more for less. Most mobile companies did away with the unlimited plans long ago but those of us who grandfathered in, have been elated with our service plans that new customers longed to have. Since then, customers have clamored for unlimited plans and the other providers are coming back around to give the people what they want. Unlimited, not share plans. The thought that Verizon is taking away the very plans that their customers are demanding and their competitors are giving is crazy. Verizon is well aware that their customers are unhappy as you can see by the damage control on these forums. At every turn they are closing and deleting posts and discussions that are addressing this travesty. My family, just like many others I have heard from, will be switching to a carrier with an unlimited data plan when our contracts are up. I will be sad to leave Verizon after all these years.

queenmb wrote:
Since then, customers have clamored for unlimited plans and the other providers are coming back around to give the people what they want. Unlimited, not share plans. The thought that Verizon is taking away the very plans that their customers are demanding and their competitors are giving is crazy. Verizon is well aware that their customers are unhappy as you can see by the damage control on these forums. At every turn they are closing and deleting posts and discussions that are addressing this travesty. My family, just like many others I have heard from, will be switching to a carrier with an unlimited data plan when our contracts are up. I will be sad to leave Verizon after all these years.
If Verizon brought back unlimited the network would be slow and you be back here complaining about that. Try studying up on how things work then come back here and complain. These other companies offer "unlimited" data not unlimited data and you should know this. Frankly you and all the unlimited data people are doing Verizon and the rest of it's customers a favor by leaving. You realize your phones have this thing called wi-fi?
Sprint already has plenty of complaints about how slow it's network is. And they barely have any 4G out there. Just wait until they have 4G everywhere and they get more customers like you that want to max out their connections.
Sprint's "unlimited data" plan fine print
Everything Data Plan: Includes $10 Premium Data add-on for smartphones (no discounts apply). Sprint Mobile Hotspot (MHS): Optional $19.99 or $49.99 add-on to allow your tablet or compatible phone to provide data usage for other Wi-Fi enabled devices. No discounts apply. Connectivity dependent upon compatibility and speeds may vary. Includes either 2GB or 6GB of on-network data usage with additional data charges of $0.05/MB. 100 MB or 300 MB off-network data limit is combination of tablet/phone and hotspot usage. Additional off-network data charges for tablets is $0.25/MB. Sprint reserves the right, without notice, to deny, terminate, modify, disconnect or suspend service if off-network roaming usage in a month exceeds (1) voice: 800 minutes. or a majority of minutes; or (2) data: 300 MBs or a majority of KBs.
Ok so you are going to have to pay $10 extra PER smartphone on top of the advertised price. You are going to have to pay a minimum of $20 if you want to use hotspot then you only get 2 GB for that $20. And you're limited to 300 MB a month if you are outside a Sprint area. Not to mention you're speeed is limited to a max of 256 kbps. Not to mention not many Sprint areas have 4G so you'll be limited to 3G speeds. Sounds wonderful. Enjoy.

Similar Messages

Switching from the plan I just upgraded to back to my grandfathered unlimited data plan

I was forced into a new plan when I upgraded in January when before I had unlimited talk/text/data. I was unaware I was able to keep my grandfathered unlimited data plan because the sales representative just said my plan was not offered anymore (and with me as a customer unaware that we are able to keep our original plan when signing up it frustrates me that a representative would do such to their customers) and I'm wondering if I could get that plan back as I am somehow going over 4GB when I do nothing different than I did before (with unlimited data I still only used about 3-3 1/5 GB every month) I'm very unhappy with the change and am contemplating leaving Verizon if I am not able to change back as my bill is $80 more than previously.

Jesslynn wrote:
I was forced into a new plan when I upgraded in January when before I had unlimited talk/text/data. I was unaware I was able to keep my grandfathered unlimited data plan because the sales representative just said my plan was not offered anymore (and with me as a customer unaware that we are able to keep our original plan when signing up it frustrates me that a representative would do such to their customers) and I'm wondering if I could get that plan back as I am somehow going over 4GB when I do nothing different than I did before (with unlimited data I still only used about 3-3 1/5 GB every month) I'm very unhappy with the change and am contemplating leaving Verizon if I am not able to change back as my bill is $80 more than previously.
You can only keep you unlimited plan if you paid full price for the phone you upgraded to. So even if Verizon would let you switch back to you old unlimited data plan you'd still have to pay full price for the phone. You got $400 lying around to do that?

Help--did I just give up my grandfathered unlimited data plan?

Hello all,
I just bought an iphone 4s--upgraded from a Droid smartphone. On my old bill my data plan is "email & web unlimited" for $29.99. Did I made a mistake when ordering the new phone--I clicked on the 2G plan and that is what is shown in my order. Did I just give up my grandfathered plan? I really don't understand all this stuff. Could someone help me understand if that "email & web unlimited" was the grandfathered unlimited data plan I keep seeing discussed on this forum? Does that allow me to upload pictures, stream radio/movies, etc.? Or do I really need one of the tiered plans like the 2G? I will try to revise my order through customer service if need be. Thank you so much.

drsdkelley wrote:
Hello all,
I just bought an iphone 4s--upgraded from a Droid smartphone. On my old bill my data plan is "email & web unlimited" for $29.99. Did I made a mistake when ordering the new phone--I clicked on the 2G plan and that is what is shown in my order. Did I just give up my grandfathered plan? I really don't understand all this stuff. Could someone help me understand if that "email & web unlimited" was the grandfathered unlimited data plan I keep seeing discussed on this forum? Does that allow me to upload pictures, stream radio/movies, etc.? Or do I really need one of the tiered plans like the 2G? I will try to revise my order through customer service if need be. Thank you so much.
No, this is not the grandfathered unlimited plan. As soon as you activate your phone, you should call Verizon and have your unlimited plan reinstated. The 2GB plan shouldn't take effect until you activate your new phone, but you could just check to make sure. Once the 2GB plan takes effect, you should have 14 days to have the unlimited plan reinstated, or you will lose it for good.

UNLIMITED DATA PLANS! PLEASE BRING IT BACK VERIZON TO EVERYONE!

I think Verizon should bring back the Unlimited Data Plans because, many students uses so much Data for Videos for their homework and Videos takes up so much Data and there is no way an average family can afford to pay over $100 for a 20GB more Data plan and I think it would nice of Verizon if they would bring back the Unlimited Data Plan around $59/month at least because there are some people that need it for their homes. If you would also offer Unlimited Data Plan to the Mifi service, this would be a big competition with DSL and Cable providers for home internet. When families uses so much Data for Netflix or Rhapsody and Crackle, it takes so much Data and it is important for families to have Unlimited Data Usage for this entertainment. Verizon, I am going to say this, people like me does not like to be limited on how much we use the Internet. I am thankful even on my phone I have the Grandfather Unlimited Data Plan but if you ever take it away from me, I will leave Verizon and switch to Straight Talk. I have many friends I can tell and stir up some stuff with Verizon if this ever happens to me because, my Unlimited Data Plan means so much to me, the only reason I am bringing this up, to help other people who needs it too. I think Verizon has the best Coverage of all than any other provider but all I am asking is, do not take my Unlimited Data Plan from me and please bring it back for other people who needs it. Thanks so much time your time and support. Verizon Wireless Customers, please leave comments, I would love to hear your comments and thanks and have a Great Day!

Why are fixed income families on the most expensive carrier? Let alone owning smartphones.
I don't agree with tiered data either way. I wish they would do like a flat cap of 10gb for x amount of dollars and if you go over that, then you pay more. Put a data cap that no one can realistically hit without absuing, i mean REALLY abusing the service.
There is a disadvantage to unlimited data though, the person who is streaming and downloading all day can ruin it for a whole bunch of people in that area. But hey, they don't care, as long as they get theirs right? On one end, we have the happy user paying 30 bucks a month and doing like 200gb per month, while everyone else in the area has to suffer with sub par speeds because of this one individual.
Normal counter arguments is that the premiums are high, ceo gave him self a raise, vz is in the big profits, unlimited means unlimited no matter what, and a couple others I forget. They're valid points, and i do agree that the ceo could take some of his yearly earnings and put some of it back in the network. At the same time though, aren't projects like building cell towers done on a contract basis normally? So even if he is making ridiculous bank, it would be a moot point if he had already paid for the work to be done to the network.
Government isn't gonna do squat because it's each and every company's right to structure their plans how they wish and charge however much they wish.
Again, complaining doesn't do anything. Disconnect.

AT&T Changed My Plan without my consent, took away my Unlimited Data Plan and 7500 rollover min

I have been a loyal customer since 2007. I have had AT&T's unlimited data plan on my iPhones since 2007. Well that all changed in May of 2013, unbeknownst to me! In May, AT&T took away my FamilyTalk Nation 1400 with Rollover minutes plan and arbitrarily enrolled my family in their 10GB shared data plan. We were not notified and we were not asked if we approved the change. We had about 7,500 banked rollover minutes. My phone is 1 of 4 on the family account. I had the original iphone in 2007 and have been with AT&T ever since because of the awesome $30 a month grandfathered unlimited data plan. To save money on minutes and texting, I moved my phone over to my family's shared plan about 2 years ago. I was able to keep my $30 a month unlimited data. Well in May, AT&T changed our plans and we didn't know. Had I been monitoring the bill, I would have likely caught this change. However, my parents were the ones paying the bill, and I would just send them my share every month. I received some weird text messages in the last few weeks saying I was getting close to my data limit. Hmmm, data limit? But I have unlimited data? That's when I went online, checked the bill, and saw what happened. I called AT&T, asked why the plan was changed. They claimed my sister made the change....I spoke to my family, including my sister, and no one had authorized the change. And since the monthly bill only increased by about $30 a month, my parents didnt bat an eyelash or ask questions when the plan changed. But we had a GREAT plan that was right for us, 7500 banked rollover minutes, and unlimited data for me. All that was taken away. AT&T says that since we didn't speak up within 90 days of the change, they cannot change it back. This is RIDICULOUS AT&T and I cannot believe this is how you treat loyal customers. Now we have an unlimited talk and text plan (which we don't need at all... we don't use that many phone minutes or texts... that's why we had banked 7500 rollover minutes you genuises!!) and a data plan with a cap at 10GB when before, I had UNLIMITED data. I am extremely mad that this happened. My family feels like we were slapped in the face. We want our old plan back. We want what we had on May 1 2013: our FamilyTalk Nation 1400 Rollover plan with our 7500 banked rollover minutes that we are entitled to, and my unlimited data plan for $30... because it was taken from us without our consent. If we cannot get our old plan back, the first chance we get once we are off contract for all of our phones, we are leaving AT&T and taking our business elsewhere. Has anyone had their plan taken from them without their knowledge? Lost rollover minutes? Been stripped of their unlimited data plan?

Hey JDom2, That really sounds like an rough situation.You're right, it doesn't make sense for AT&T to spontaneously change plans. Unless your account gets flagged for unusual usage, or needing help with billing reminders, a representative doesnt even open your account. It takes a representative to manually make some of the changes to your account, or of course of could do it yourself by logging into the webite. So ultimately a representative, either in store, or on the phone had to do it, while talking to someone. I personally can't remember a specific day or call 8 months ago, and it doesnt surprise me that your sister might not either. The new plan comes with unlimited Talk and Text. Rollover minutes are temporary minutes that fall off after a year and only get used if you go over your US voice usage. With unlimited, that's a moot point. AT&T starts sending text messages when you hit 65%. If this is the first time in months, you've used more than 6.5 gb, then this plan would've sounded amazing at the time. No conscientious rep would have reccomended make a change like that, unless your usage showed your usage showed you would have fit pretty comfortabled under 10gb. I might reccomend you check more what's changed in the last 8 months that your usage has been escalated. The sad thing is, customers who aren't used to paying a care to what they do on the phone, often leaves apps open unecasserily long period, or won't connect to wifi despite the faster speeds, or other things that are just generally a good idea for not just data, but general battery life and system speed. It's more just unfortuanate, whoever, perhaps your sister who was on the call when the change happened hadn't told you. Even if there was a misunderstanding, maybe she didn't understanding unlimited Talk/Text 10gb meant that was going to be the new data plan, instead of in addition to, if she mentioned it, then maybe you could've checked on it sooner. Reps usually are able to go back 60 days to fix bill issues, without clear documenatation. An overide from a supervisor, might let them go back an extra month, Sounds likes the representatives already engaged to see what's available, to just make sure you were getting all the support possible. If you really want to triple check if there' something someone can do, then of course feel free to contactATTCustomerCare to send a private message. I imagine, the rep who was originally involved in the conversation would have made explicitly clear that the old plans would not be available, and since your sister was authorized to make changes, (by virtue of being able to verify your account information). I'm sure it seemed like a good idea at the time though -Alex

I have an iPhone with an unlimited data plan. Is there a way to go online with a wifi only iPad using my phone for access?

I have an iPhone with an unlimited data plan. Is there a way to go online with a wifi only iPad using my phone for access?

If your iPhone cell carrier allows you to use Tethering, you can turn your iPhone into a wifi hotspot, then your iPad Air can connect to that for internet access. Not all cell carriers allow tethering without you signing up for additional fees/services. For example, AT&T in the US still has grandfathered "unlimited" data plans, but they do not allow tethering for those plans. With AT&T you need to switch to a Mobile Share plan (or a tiered plan if still available) to use tethering (legally).

Unlimited Data Plan - If Grandfathered, For how Long?

Does anyone know how long one is grandfathered for if they had the Unlimited Data Plan prior to July 7th?
I heard that it was only until your contract was up for renewal and then you would have to select one of the tiered options.
Is that true?
Thanks

budone wrote:
If you had a smartphone unlimited plan prior to 7.7 you will be good for a while. VZW has not stated anything about limiting it to one contract renewal.
VZW is pretty good about those who are grandfathered.
Yes, it's been pretty good, lots of people still on old plans like ACII (and maybe AC1) for years, only having to change when they upgrade to a smartphone or similar.
However, recently there was one bad example, the unlimited international data plan. They are removing this "feature" from people's plans, even those still on contract since this is a feature rather than part of the plan. It was incredibly good value, not matched by other carriers, and is now gone. I suspect that sometime in the future (probably more than one contract renewal away though) this might happen to those still on the (domestic) unlimited plan. But as budone says, there is no such statement from VZW.

How long does it really take to get my unlimited data plan back?

So Wednesday morning I go into a local Verizon owned-and-operated store to buy a Galaxy S5 on installment plan, like I did for my GS4 a year ago. Get talked into an Edge phone plan and the More plan, and they get that unlimited data plan off my line as fast as possible and then find that I can't get Edge for another 3 weeks. So we revert the changes (in theory), less than half an hour after the original change.
So I'm just standing there reading twitter and waiting for them to fix the situation and get me back to where I was when I walked in. I was actually willing to go ahead and buy a GS5 on installment plan (as I'd wanted to when I came in), but they *really* did not want me to do that. They got the voice plan back, and put me on a 2GB plan (which is 1/3 of my average usage), telling me I'd be back on my unlimited plan with hotspot service "by the end of the business week."
Today as I'm checking at the end of the business week, no sign of my data plan or hotspot service. The folks on the social media team tell me that my service might be crippled for another 10 days while an offline team tries to fix what the folks in the store broke.
Am I really out of luck for two weeks? I got a GS5 on T-Mobile with 5GB of data, which will get me by... TMO didn't seem offended that I wanted a GS5. But if I have to "be careful" with my data (as the store manager put it) on Verizon for two weeks, I may as well forward the phone and power it off.
At least I know never to set foot in this particular Verizon store again... last year they wouldn't sell me a GS4 "in case someone came in and wanted to upgrade" so I went to another nearby location. If my plans get unbroken, I'll either go to that other location or check eBay for my GS5.

Think of this and be amazed. If Verizon is trying its best to get customers off unlimited data by any means possible, and quite frankly tell you once you purchase any device on subsidy or the Edge program you lose unlimited. Now the Worry Free Guarantee states within 14 days if you change your mind you can pay a $35 restocking fee, and go back to your old plan.
However they no longer offer unlimited data so they give you this line of it has to be set back manually (inactive price request) and then it gets denied. Then they say it has to be submitted again for approval and then it gets denied. So why have a worry free guarantee?
And think to yourself, a plan they can remove in minutes takes them weeks to give back? They don't give it back. Search the forum.
Good Luck

Does unlimited data plan no longer exist after upgrade?

My GF and I both have had unlimited data for a couple of years now. She recently upgraded her phone when she became eligible. Apparently, she can no longer be on the "unlimited" plan and had to choose a data cap plan. Will this also happen to me? Is the unlimited data plan just no longer available once I upgrade my phone in January? Anyone know? Thanks in advance. (incidentally, I'm still on the unlimited plan right now)

I also got that message sometime in the last month (don't remember when). I tried again on a different day and it worked normally.

Does 4g phone work with grandfathered in unlimited data plan?

I am out of contract (month-to-month service) with an unlimited data plan that is grandfathered in. I don't want a new contract, because I don't want to loose my unlimited data plan, so I'm going to buy a new smartphone for full price without contract. I've done this before, by simply activating the new phone online for free. My concern is that I am using a 3g phone, and most phones are 4g, so will a 4g phone work with my current data plan?
note: It is a $29.99/month fee for unlimited data (grandfathered in before 7/7/11)
<Discussion moved from 4G LTE to My Verizon for more exposure.>
Message was edited by: Verizon Moderator

macgeyver6482 wrote:
My wife and i just upgraded our phones at a Best Buy and they changed our plan to a 2gig plan telling me that there was no unlimited plan. Do you have any idea why this is? I have had unlimited data plans for years now but it looks like i have been forced or tricked into getting a 2 gig plan. Any advise?
This is because Verizon has discontinued unlimited data plans UNLESS you pay full retail for your phone. If you notice, my last reply was from 1 year ago. Verizon's policy on unlimited data changed in, I believe, June of 2012 at which point unlimited was only kept if you paid full retail for a new phone and did not have to sign a new contract.
Now if you sign a new contract, you lose your unlimited data and have to choose from a tiered data plan starting at $30 for 2GB or switch to the Share Everything plan.

Who has the Unlimited Data Plan and has Been Speed Capped when You went over 5Gig?

Just checking to see how many others have been speed capped to 200Kb on the unlimited data plan when they went over 5Gig in a billing cycle? (you can get a one time reprieve if you call them at 1-888-483-7200)
Did they ask you to change your plan to 10Gig and Update your Equipment and sign a new two year agreement?
Did you know that Sprint is offering unlimited Data on their 4G network and that Verizon is trying to lock down customers that are not on 2 year contracts? (Gives them time to catch up with the competition) Marcus in Fraud and Investigation told me (when I told him that Sprint was offering Unlimited Data) "...That is a better option..."
I am now looking into other options along with allot of the rest of you.

I was instructed to call that Fraud Department number and was treated like I had broken some kind of law instead of going over the 5 Gig fine print limit on my unlimited grandfathered in account. They would not even consider giving me a one time do over for being a MiFi newbie. I am hearing class action suit rumblings out there!!

How do I get my unlimited data plan back

Upgraded my phone at a verizon booth in a SAM's club and was told that nothing would change on my plan. They activated the phone and got everything all set up so I didn't skip a beat. A couple days later I receive a text from VZW that I was close to going over my data minutes so knew something was wrong. Called VZW and sure enough was told that unlimited data was not longer provided and since I upgraded my phone I lost the plan. I explained I had not been given that piece of information and if had I would not have changed phones as the unlimited data is more important to me. The VZW I talked with was verify helpful and said I should have been told, that since I was not told he would send a request to corporate to get the unlimited data back for me. He even bumped me up from 2G to 5G with no cost to me so that during the 48 hours that this could take I wouldn't incur any costs. I was so very pleased and assumed all was ok. Then yesterday I receive another text from VZW again telling me my data was close to going over my plan. Surprised I called VZW today and again talked with a rep who was very pleasant but informed me that the request sent to corporate was rejected and guess what, I wasn't informed and now it is past the 14 days so I can't return the phone and re-establish my plan back to how it was prior to the new phone. I was told I had been sent a email telling me this was rejected but I have no record of an email. I don't understand why I get texts when I' close to going over data but they wont send a text to tell me a request has been rejected and this is sent to some bogus email account that I'm not aware of or even a notification sent where I can go into my vzw account and call up the notification of reject... nothing... then I'm told the only way I can get in touch with corporate is to via mail.... really.... a company that's business is smart phones, who communicates with me via texts, emails, and I can't get in touch with them other then mail. So because I upraded my phone, I am now under a 2 year contract again, so can't just cancel my account without penalty and I have no unlimited data. How is that customer service.

Yes I was told I could return my phone within 14 days; however, when the vzw customer service rep I toalked with told me they agreed I should have been told this important piece of information and submitted an "Inactive Price Request" to Corporate on my behalf, I assumed after the 48 hour waiting period that my data had been restored since I was NOT NOTIFIED by vzw that they had rejected the request. By the time I was texted again from vzw that I was close to exceeding my data plan it was past the 14 days and vzw will not honor returning the phone at this point. What I find interesting is the vzw is great about sending text and emails when a person is close to exceeding or exceeding their plan however they were not able to send me a text or email telling my they had rejected my request to reinstate my unlimited data plan. A bit sneeky and unprofessional in my opinion.

Still have unlimited data plan?

If you have been a responsible user like me and have not abused the "unlimited" data plan and are now given the choice of buying full price phones or getting the 2GB downgrade I have a question for you. Since you are being treated like you are part of the problem why not become part of it? I didn't, until now, stream videos or movies but since I have unlimited data I started. I don't even care what the movie is as long as it is HD so it hogs more data. I will do it until they kick me out as a customer.
My data usage is normally less than 2gb but going up. I didn't anticipate ever using over 5 or 6GB in the next year or so but that is dependent on new applications. Garmin now has smartlink for live traffic updates that uses data, I don't know how much it may use and before I didn't care. I have had unlimited data since it was first offered. I didn't do the videos and movies because I thought that if I burn through 60 to 100GB a month it would surely come to an end. Stupid on my part! How dare I think Verizon would give a **** about me for trying keep my data usage down but still pay for the unlimited just in case I went over. So my reward is getting told they are doing me a favor by simplifying the plan by limiting my data to 2GB. Or I pay full retail for a phone and keep unlimited data. Or I keep the same phone and keep unlimited data.
So now I have a new plan, stream HD movies anytime that it is possible. Buy old Razr's on Ebay and keep my unlimited data and burn all the data I can. I am writing to the Public Service Commission of Nebraska regarding this and the regular poor customer service that I just quit complaining about in the past. If they get enough complaints the Legislature will reintroduce the bill to give the State regulatory authority over the wireless carriers. Will it fix anything? Probably not but it will be another thorn in Verizon's side. I will say anytime the State has gotten involved, even thought they have no authority, Verizon has fixed the issue because they DON'T WANT OVERSIGHT!
If you feel you have been slighted on the unlimited data plan write to your States Public Service Commission. If they get enough complaints the wireless companies will have to deal with regulatory authority. What are they going to do, raise the bill some more? If so Walmart offers a cheap flip phone from Straight talk. Not the best deal but still better than giving your money monthly to a company that hates it customers and looks for every opportunity to fleece them for every dime they can.
>>Profanity and vulgar language removed to comply with the Verizon Wireless Terms of Service <<
Message was edited by: Verizon Moderator

yes; just make sure it's a Verizon-branded phone with a clean ESN

Order iPhone 5s online and do unlimited data plan swap later?

Forgive me if this question has already been asked:
I'm looking to upgrade to 5s (from Droid incredible). I have unlimited data plan. My wife has a flip phone and will stay with dumb phone. We are both eligible for an upgrade, and are planning to do the swap described elsewhere where she gets the smart phone and a data plan with her upgrade, I get the dumb phone with my upgrade, and then we trade phones and she cancels the data plan.
Question is: can this be accomplished (or more likely started) by reserving the iphone 5s online instead of going to a store? Is it as simple as ordering the phone for her number through the Verizon website (or Apple's?), and then once it arrives, heading to the Verizon store for all the swapping and purchase of new flip phone?
Thanks to anyone who an help! In the end, I don't need the iphone immediately. But would hate to haves to wait too long, and concerned about stock levels and driving all over town chasing phones.

Ann154 is correct. That will not work.
This is what I would do: Upgrade to the iPhone on your wife's line. You can order it online and activate it right through My Verizon online when it comes to your house. You must activate it on her line first to accept the contract terms and conditions.
Do NOT use your line to upgrade to a basic phone; buy your wife a basic phone off contract. You can find them reasonably priced on many retail and auction sites.
Move the iPhone to your line, which keeps its unlimited data, and activate the off-contract basic phone on your wife's line.

Why did I lose my unlimited data plan when 2 co-workers didn't when they upgraded?

I recently found out that 2 co-workers updated their phones back in Oct. 2013. They purchased new phones under contract on lines available for upgrade at that time. After the purchase, they both switched the new phone to another line of theirs with the unlimited data plan. They continue to get the unlimited data plan on these older lines even though they switched the new phones to these older lines. I purchased a phone for my son back in Dec. 2012. His line was not available for upgrade at that time. I upgraded my husband's line with the new phone and then they switched it to my son's line. I was told that I would no longer be able to get the unlimited data on my son's line now. I asked why, I wasn't upgrading his line but the other line and they said once I switch the new phone to my son's line it automatically removed the unlimited data. They told me nothing they could do because Verizon was trying to eliminate the unlimited data plans. Dec. 2013 I went to get my daughter a new phone. Her line was available for upgrade. The Verizon employee also asked if I wanted to upgrade my son's line since it was available for upgrade. I asked about the unlimited data and how I lost it on his line before. I asked if I could upgrade his line and then move the phone over to my daughter's line and keep her unlimited data. The Verizon worker told me no. Said anytime you purchase a new phone, it will not allow the unlimited data to be kept, that any phone under contract removes the unlimited data even if the new contract is not originally purchased under the line switching to. Both of my co-workers were able to to upgrade on one line, switch to line that still had unlimited data and keep it. Why? I'm so upset over this difference. I phoned Verizon at the worker stated that it could not be done. He was nice but could not understand how one was able to do it and I couldn't. One of the people who did upgrade and kept the unlimited data said that the employee at the Verizon store told her that they couldn't do it that why--keeping the unlimited data because they would get into trouble and possibly fired. She said she came home called Verizon and Verizon at the 800# did it for her. I feel like I was done wrong--I should have never lost my unlimited data when I switched the phone to my son's line in Dec. 2012 nor my daughter's line Dec. 2013. They did offer me the 6 gb data for my daughter at 30.00, but my son's could not be done that way since it had been back in Dec. 2012. So I am being charged 30.00 for 2 gb. I have until Jan. 15 to return her phone for a refund, except the 35.00 restocking fee. I am thinking about doing this because so dissatisfied. Someone needs to check into this matter...should be no difference in customers. This is not hear say,,,,it came straight from the people themselves. They know what they have--they have unlimited data and both received new phones in Oct. 2013 under lines available for upgrade and switching to line unavailable for upgrade at that time. Some please help me to understand why? If it can be done....I should be able to get it too. Verizon should address this issue and treat all customers the same!!!! Thanks

If you didn't get a subsidized upgrade on the line with unlimited data, you should have been able to keep your son's plan and just activate the phone on his line. The line you used the upgrade from will no longer have unlimited, but if you just had a basic phone on that line it wouldn't matter. I would return the phone, and then order a new one either online, over the phone, or in a Verizon corporate (not a "reseller" or "authorized retailer"). That is the only reason I can think of that you would have to lose the unlimited data. Also, be sure the contract/upgrade date is reset, before leaving the store if possible. I know sometimes the returns don't get processed and reported to Verizon right away, and you don't want to find out in a week or two that the return wasn't processed by the 15th. Good luck to you! :)

No Longer Grandfathering Unlimited Data Plan

Similar Messages

Maybe you are looking for