Switching from the plan I just upgraded to back to my grandfathered unlimited data plan

I was forced into a new plan when I upgraded in January when before I had unlimited talk/text/data. I was unaware I was able to keep my grandfathered unlimited data plan because the sales representative just said my plan was not offered anymore (and with me as a customer unaware that we are able to keep our original plan when signing up it frustrates me that a representative would do such to their customers) and I'm wondering if I could get that plan back as I am somehow going over 4GB when I do nothing different than I did before (with unlimited data I still only used about 3-3 1/5 GB every month) I'm very unhappy with the change and am contemplating leaving Verizon if I am not able to change back as my bill is  $80 more than previously.

Jesslynn wrote:
I was forced into a new plan when I upgraded in January when before I had unlimited talk/text/data. I was unaware I was able to keep my grandfathered unlimited data plan because the sales representative just said my plan was not offered anymore (and with me as a customer unaware that we are able to keep our original plan when signing up it frustrates me that a representative would do such to their customers) and I'm wondering if I could get that plan back as I am somehow going over 4GB when I do nothing different than I did before (with unlimited data I still only used about 3-3 1/5 GB every month) I'm very unhappy with the change and am contemplating leaving Verizon if I am not able to change back as my bill is  $80 more than previously.
You can only keep you unlimited plan if you paid full price for the phone you upgraded to. So even if Verizon would let you switch back to you old unlimited data plan you'd still have to pay full price for the phone. You got $400 lying around to do that?

Similar Messages

  • Help--did I just give up my grandfathered unlimited data plan?

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    drsdkelley wrote:
    Hello all,
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    No, this is not the grandfathered unlimited plan. As soon as you activate your phone, you should call Verizon and have your unlimited plan reinstated. The 2GB plan shouldn't take effect until you activate your new phone, but you could just check to make sure. Once the 2GB plan takes effect, you should have 14 days to have the unlimited plan reinstated, or you will lose it for good.

  • No Longer Grandfathering Unlimited Data Plan

    To say that I am disappointed in Verizon is an understatement. I have been with Verizon for over 15 years and have had the same unlimited plan for as long as I can remember. We were unaware that Verizon would no longer be honoring the existing data plan when upgrading your phone and this policy was not made clear when we purchased a new phone recently. When I noted the change to my account and called Verizon, I was given the standard customer service response “we are changing with the new market trying to keep current for our customers”, which is nonsense. As has been discussed here and all over the internet, Verizon is simply gouging their customers for more money with fewer options. They tried to indicate that other carriers do not offer unlimited and they are keeping up with the competition. The truth is that Verizon was ahead of the curve when they offered their unlimited plans during the infancy of the smartphone and now that they are so popular and commonplace with everyone needing a data plan, they see that they can charge more for less. Most mobile companies did away with the unlimited plans long ago but those of us who grandfathered in, have been elated with our service plans that new customers longed to have. Since then, customers have clamored for unlimited plans and the other providers are coming back around to give the people what they want. Unlimited, not share plans. The thought that Verizon is taking away the very plans that their customers are demanding and their competitors are giving is crazy. Verizon is well aware that their customers are unhappy as you can see by the damage control on these forums. At every turn they are closing and deleting posts and discussions that are addressing this travesty. My family, just like many others I have heard from, will be switching to a carrier with an unlimited data plan when our contracts are up. I will be sad to leave Verizon after all these years.

    queenmb wrote:
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    Ok so you are going to have to pay $10 extra PER smartphone on top of the advertised price. You are going to have to pay a minimum of $20 if you want to use hotspot then you only get 2 GB for that $20. And you're limited to 300 MB a month if you are outside a Sprint area. Not to mention you're speeed is limited to a max of 256 kbps. Not to mention not many Sprint areas have 4G so you'll be limited to 3G speeds. Sounds wonderful. Enjoy.

  • UNLIMITED DATA PLANS! PLEASE BRING IT BACK VERIZON TO EVERYONE!

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    Government isn't gonna do squat because it's each and every company's right to structure their plans how they wish and charge however much they wish.
    Again, complaining doesn't do anything. Disconnect.

  • How to transfer 2x unlimited data plan

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    << Email removed to comply with Verizon Wireless Terms of Service >>
    Message was edited by: Verizon Moderator

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  • AT&T Changed My Plan without my consent, took away my Unlimited Data Plan and 7500 rollover min

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    Again, archive to disc, flash drives, ext. hard drives or delete any old documents you no longer use or immediately need.
    Download an app called OnyX for your version of OS X.
    When you install and launch it, let it run the automatic ans S.M,A.R.T. tests,  then go to the cleaning and maintenance tabs and run the tabs that have the ability to clean out all web browser cache files, web browser histories, system cache files, delete old error log files.
    Typically, iTunes and iPhoto libraries are the biggest users of HD space.
    move these files/data off of your internal drive to the external hard drive and deleted off of the internal hard drive.
    If you have any other large folders of personal data or projects, these should be archived or moved, also, to the optical discs, flash drives or external hard drive and then either archived to disc and/or deleted off your internal hard drive.
    Good Luck!

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