No mention of contract expiry date on bill?

I realise that when you enter into a new contract with BT you receive written details of start date, services etc.
When logging in to My BT and viewing current balance, phone, broadband etc, I cannot see any reference to the contract period.
Viewing my latest bill lists various services and charges along with any discounts etc. but again I can't see any reference to contract length or expiry date.
Perhaps I'm missing a link somewhere? Woud appreciate advice.
I know that I could always dig out the original contract confirmation letter but it's normally buried at the bottom of a drawer somewhere. I assume BT has to send you a letter of confirmation for legal reasons but I thought the idea was to go paper free!
Unless I AM missing something I fail to see why the contracted period is not clearly shown on my bill.
Solved!
Go to Solution.

Try this direct link https://bt.custhelp.com/app/chat/contact_chat/queue_id/275/c/2902
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

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Leonard1818 wrote:
Hi All,
I found another thread also titled "End of contract questions" and it was very helpful but I want to make sure I'm not mistaken in any way. Here's my scenario:
2 Line Plan
ME (primary): 2-year contract, unlimited Data (10/15/10 - 10/15/12)
WIFE: 1-year contract, unlimited data (10/15/10 - 10/15/11)
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So here are the specific questions:
1. Verizon has done away with 1-year contracts. This means that whenever my wife goes in to renew her contract (and get a new device), she will need to sign a 2 year contract, correct? All further questions will be posed based on a "yes" answer to this one. Yes, either a 2yr contract or no contract and pay full retail price of the phone.
2. Assuming she has to sign a 2-year contract, will she still be able to retain her unlimited data plan? Yes, if she upgrades from smartphone to smartphone.
3. Assuming she signs up for a 2-year contract, will she still be able to get "loyalty" pricing or whatever they're calling it now (used to be "new every 2")? Is she even eligible for anything since she's not the primary on the line? Not eligible because she is 1)not the primary line and 2)1yr contracts weren't eligible in the first place.
4. In the other thread titled "End of contract questions..." it was mentioned that "The loyalty discount expires 6 months after it becomes available -- so 2 months after your contract ends". Is this correct? Yes.
5. Currently, if I go to MyVerizon and hover over the "?" next to my number and "Eligible for a discount" it says: "You are eligible to upgrade with discounted pricing. If you upgrade on or after 6/15/12 you are eligible to receive an additional loyalty discount. " I intend to wait for my line as it still has a year on the contract however when I do the same for my wife's line it says: You are eligible to upgrade with discounted pricing." Does it not mention the Loyalty discount because it's not applicable to a secondary line? Or perhaps because it's implied since she's technically out of her contract period? See answer to question #3
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No mention of contract expiry date on bill?

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