No messages are dowloading for one account, but two others are working. Server settings are fine, messages are dowloading on another computer OK, but not mine.

My thunderbird has stopped downloading messages in one of my accounts, the other two accounts, from different providers, are working fine.
We have two PC's downloading messages from the same account, and it has worked fine like this for years. The other PC is still receiving the messages. I've checked my webmail, and can log in fine there, the settings in my account have not been changed in Thunderbird, and are the same as the other PC.
I looked in the error console in Thunderbird, this is what message I get :
"Timestamp: 23/03/2015 12:41:03 PM
Error: An error occurred during a connection to pop3.vianet.ca:110.
Cannot communicate securely with peer: no common encryption algorithm(s).
(Error code: ssl_error_no_cypher_overlap)
Thanks for any ideas you might have on solving this! Happy to provide more info if needed.

Hi，
I sugget you try to ping server so that we can verify the connectivity.
Can windows 8.1 access Windows Server 2008R2?
Also,please check the event viewer to see if some error log appeared when the issue occurred.
Regards,
Kelvin Xu
TechNet Community Support

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Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

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