No New/templates dialog box?

I have a new copy of DWCS4. When I open it, the New/Templates dialog box is blank...or better said just a white rectangle. Adobe support implies that I should reinstall....anything else?
Thanks!!

Hi
I spent quite some time on thoroughly uninstalling, cleaning (with succesful log) en new installing Premiere Pro CC
unfortunately the result was the same: no window showed up for keyboard shortcuts.
I tried it before syncing to the cloud
In other applications (Prelude,Audition,media encoder) this works ok.
I was a bit lost here.
What I then did was open a project I was working on from a travel-SSD (I use Sata cradles on both ends) on the other computer system, edited my keyboard shortcus en synced my settings up to the cloud.
After that I took the project to the problem computer, opened it and immediatly synced my settings down from the cloud.
After that the shortcut window showed up and it seems to come up every time I open or start a new project.
Seems like the hard way, but eventually the result counts.
Thanks,
Ron

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    The thing which is going on is a bug.
    So far, that's where we disagree. I don't see any evidence it's a bug since the behavior you are describing is not consistent with my experience. For example -
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    <head>
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    <!-- InstanceBeginEditable name="doctitle" -->
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    <!-- InstanceEndEditable -->
    <link href="_css/child.css" rel="stylesheet" type="text/css">
    <!-- InstanceBeginEditable name="head" -->
    <!-- InstanceEndEditable -->
    </head>
    <body>
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    <p id="foo">Content</p>
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    <p id="bar">More content</p>
    </body>
    <!-- InstanceEnd --></html>
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    @charset "utf-8";
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