Nokia Photos Synchronization Cancelled with n97

Hi I tried the Synchronize function in Nokia Photos it starts to work then I get the error message "Synchronization Cancelled". Then I tried to synchronize using Ovi Office Suite but nothing seems to get transfered or changed.I am using the USB cable and Windows Vista anyone know how to reslove this

You were lucky then..I've tried the following and nothing works:
- Reinstall after full removal of Nokia Photos
- Hard reset phone with no backup restored
- Hard reset phone with an old backup restored
- Reinstall of latest firmware with no backup restored
- Reinstall of latest firmware with an old backup restored
I've also tried this on an XP PC and Vista PC, both work intermittently for a while then nothing, I've also tried multiple N97's and they are the same. 
I've decided, primarily due to the lack of support from Nokia, that this is my last Nokia phone.  In my opinion, shoddy phone software and badly written PC software has caused no end of customer dissatisfaction and I'm not putting up with it anymore.
Shame really, as the n97 had so much potential

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