Non-administrator users cannot burn files (no error)

Hello,
clean install of Windows 7 SP1 x64, domain joined. Only local administrators are able to successfully burn a CD using Windows Explorer. When standard domain user tries to do it, the window with burning progress always suddenly disappears during burning without
any error or warning, and the "what do you want to do with blank CD" autoplay dialog is shown again. Needless to say the CDs are half-burnt and to be thrown away.
No error or warning in event viewer either, happens on all client computers. Burning using player compatible mode (not USB flash disk mode). Since local admins can finish the burning without any problems, I believe the discs, drive and drivers
are fine. No GPO controlling removable media (I guess that would result in an error or inability to start burning, anyway).
3rd party software seems to burn just fine even for standard users.
Any ideas what should we check to get the Windows Explorer burning working for standard users?
Thanks,
Jan

Hi Jan,
I considered that there should be any file which is access denied during burning when you use standard user.
Please install Process monitor to capture the process during burning when using standard user, and find our the access denied file or registry key, then take ownership:
Solving Access Denied Errors Using Process Monitor
http://improve.dk/solving-access-denied-errors-using-process-monitor/
Also, please check if the policy for CD rom is set:
User Configuration\Administrative Templates\Windows Components\Windows Explorer\Remove CD Burning Features
Local Computer Policy -> Computer Configuration -> Windows Settings -> Security Settings -> Local Policies -> Security Options -> Devices: Restrict CD-Rom access to locally logged-on user only
Kate Li
TechNet Community Support

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Edited by: user5380662 on 10-mag-2010 4.44
Edited by: user5380662 on 10-mag-2010 5.47

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Hi -,
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Last edited by muzzel (2012-05-30 20:39:58)

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In claris non fit interpretatio
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In claris non fit interpretatio
Using LV 2013 SP1 on Win 7 64bit
Using LV 8.2.1 on WinXP SP3
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Attachments:
comm_err.JPG ‏27 KB
install.JPG ‏63 KB

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