Non Issuance of DOA

Case ID is 4734477056471 and product serial no. is [edited Serial Number by Moderator], Product Model No. C8C95PA
I have purchased HP ENVY X211 laptop for my sister on rakshabandhan from snapdeal. The seller as per the invoice is Gadgets Hub, Mumbai. The Invoice Date was 02.08.2014. The Docking of the Laptop was not at all working from the first day. We were thinking may some software may be required for its working. We contacted HP on 14th August 2014. They told us to send the engineer to check the problem. the engineer found multiple problems like battery not charging, touch not working etc. and applied for DOA( to change the whole Laptop) but after 2 days we got a call from HP that we cannot issue you DOA as you have purchased it from Snapdeal. Snapdeal will give you DOA. But when the manufacturer is HP why they are saying so. When I contacted snapdeal the said that we have 7 day return policy we can't help you only HP can issue you DOA.  
On Complaints the HP engineer has visited 3 times and they have demaged many working functions of the laptop. The USB drive is not working, The Left and right click keys are also not working.
The battery of the docking is not charging from the beginning of purchase it always said plugged in not charging. The touch is also not working from the beginning.
I want that HP should issue me DOA as they have 14 days replacement policy and i have register the complaint on the 13th day(2nd Aug. Invoice Date & 14th August Complaint Date). When they have manufactured something why are they blaming Snapdeal to issue DOA. I have contacted HP but the are not ready to even listen.
I want my whole Laptop to be changed.
emy email id is har**bleep**[edited by Moderator]

Hi @Prateek1 ,
Thank you for visiting the HP Support Forums. I needed to edit your post and remove the Serial Number. From our Rules of Participation:
Protect privacy - yours and others'. Don't share anything about yourself that you would not want to see on a road-side billboard. Don't post contact or other personal information-your own or anyone else's-or any content that you receive in one-to-one communications without the author's consent. For example, don’t post your computer’s serial # or contact information publicly, and do not allow someone you don’t know to remotely take control of your computer.
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Thank you
George
I work for HP

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    Hi,
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    http://help.sap.com/saphelp_nwce10/helpdata/en/45/b6af743753003ae10000000a11466f/frameset.htm

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    (6) Network Attached Storage (NAS) - In addition to using the TC's Network Attached Storage (NAS) capabilities to wirelessly back-up two Apple laptops via TM, I also store other additional files on both (A) the hard drive built into the TC and (B) the additional external hard drive connected to the TC via USB (there are additional separate partitions on this drive for these other additional and non-TM backup files).
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    Modem
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    Thanks Bob Timmons.
    In regards to a Plan B, I hear ya brother. I am already on what feels like Plan Z. Getting WiFi to a far off room in an apartment building crowded with WiFi routers is a major pain.
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    How about the other tabs in Airport Utility, can they all stay as is assuming I use the same network name and password for the new Asus wireless router? Or do I need to make any other changes to the TC via Airport Utility?
    Finally, in regards to your Plan B suggestion. I agree. But do you have a Plan B for me? I would greatly appreciate any alternative you could provide. Specifically, if you needed a TC's Internet connection to reach a far off corner of your home how would you do it? In the master bedroom I need both a wired Ethernet connection for the Denon a/v receiver and wireless Internet connection for the iPhone and iPod Touch.
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    I actually like exactly one power-line adapter, which is the D-Link DHP-540 PowerLine AV 500 4-Port Gigabit Switch. This D-Link power-line adapter plugs into your wall outlet with a normal sized plug (regular standard power cord much like any other electronic device) instead of all of the other recommended power-line adapters that not only use at least one wall outlet but also often block the second outlet. You cannot use a power strip with a power-line adapter which is very impractical for me. And everything about my home is strange and upside down. The wiring here is a disaster and I don't have faith in its ability to carry Internet access from the living room to the master bedroom. And this D-Link power-line adapter costs $90 each and I need at least two to make the connection to the Denon A/V receiver. So, $180 on this solution and I still don't have a dependable drop free wireless connection in the master bedroom. The Denon might get its Ethernet Internet connection from the power-line adapter, but if I want to use an iPhone 4 or iPod Touch to stream AirPlay music to the Denon wirelessly (Pandora/iTunes, etc.) from the master bedroom the wireless connection will not be stable in there and I've already spent $190 on just the two power-line adapters needed.
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    Even Apple seems to warn against wirelessly extending your network (see: http://support.apple.com/kb/HT4145#) and otherwise strongly recommends a roaming network where Ethernet cable is used to connect two wireless base stations. However, I am in an apartment where stringing together two wireless base stations with Ethernet cable would have an extremely low wife acceptance factor (WAF). I cannot (both contractually and from a skill prospective) hide Ethernet wire in the walls or ceiling. And having visible Ethernet cable running from room-to-room would be unacceptable, especially to the wife.
    So what is left? Do you have a Plan B for me? Thanks in advance for your help!

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  • Report Builder Wizard and Parameter Creation with values from other data source e.g. data set or views for non-IT users or Business Analysts

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    Hi Asam,
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