Not able to convert to PDF using ShareAPI.addFile

Hi,
I am using Java library to use acrobat.com service of converting word doc to PDF. I am using following call to upload the doc for converion:
node=
shareAPI.addFile(acrobatUser, uploadFile, uploadFile.getName(), "Test doc",null, false,true);
node.getPDFState() is always retrurning 0 i.e. unknown.
I am planning to call ShareAPI.getPDF(acrobatUser, node) call once I get 'converted' status in getPDFStatus() call.
I can see the document upoaded to my account but there was no PDF.
Am I doing something wrong?
Thanks

Just want to let you know that I've escalated your question within the team. Thanks for your patience until I hear back.
Michelle

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