Notes on Yosemite
Hello everyone,
My 'Notes' is crashing at launch with application error :
Application Specific Information:
*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: folderId != nil'
abort() called
terminating with uncaught exception of type NSException
It's working well with only one Exchange-Account, but when adding a second one, bingo !
Never mind wich one is installed as first one, it's when the second-one is activated that Notes crashes ...
Thx 4 feedback.
Process: Notes [8984]
Path: /Applications/Notes.app/Contents/MacOS/Notes
Identifier: com.apple.Notes
Version: 3.2 (352)
Build Info: Notes-352000000000000~30
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Notes [8984]
User ID: 503
Date/Time: 2015-04-21 14:43:20.773 +0200
OS Version: Mac OS X 10.10.2 (14C1514)
Report Version: 11
Anonymous UUID: D85B2C8C-A8B7-DCD6-BD6E-C1E62BC7D0D4
Sleep/Wake UUID: 5273FF0F-A510-470D-97C8-DB363DAD731B
Time Awake Since Boot: 65000 seconds
Time Since Wake: 64000 seconds
Crashed Thread: 2 Dispatch queue: NSManagedObjectContext 0x6000001f5b00
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: folderId != nil'
abort() called
terminating with uncaught exception of type NSException
Application Specific Backtrace 1:
0 CoreFoundation 0x00007fff8991466c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x00007fff82be976e objc_exception_throw + 43
2 CoreFoundation 0x00007fff8991444a +[NSException raise:format:arguments:] + 106
3 Foundation 0x00007fff8c38f3a9 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195
4 Notes 0x00007fff8507ca6a +[NFEWSFolder folderWithFolderId:context:] + 811
5 Notes 0x00007fff85074a10 -[NFEWSAccountProxy _createOrUpdateFolder:deletedItemsFolderId:] + 1196
6 Notes 0x00007fff85073d6a __48-[NFEWSAccountProxy updateMailboxListFromServer]_block_invoke165 + 341
7 CoreData 0x00007fff870ce246 developerSubmittedBlockToNSManagedObjectContextPerform + 182
8 libdispatch.dylib 0x00007fff85644c13 _dispatch_client_callout + 8
9 libdispatch.dylib 0x00007fff85645e5e _dispatch_barrier_sync_f_invoke + 57
10 CoreData 0x00007fff870ce126 -[NSManagedObjectContext performBlockAndWait:] + 214
11 Notes 0x00007fff85073775 -[NFEWSAccountProxy updateMailboxListFromServer] + 2043
12 Notes 0x0000000108a9f7b6 Notes + 133046
13 Foundation 0x00007fff8c3d90d8 __NSBLOCKOPERATION_IS_CALLING_OUT_TO_A_BLOCK__ + 7
14 Foundation 0x00007fff8c2c5695 -[NSBlockOperation main] + 97
15 Foundation 0x00007fff8c2a432c -[__NSOperationInternal _start:] + 653
16 Foundation 0x00007fff8c2a3f33 __NSOQSchedule_f + 184
17 libdispatch.dylib 0x00007fff85644c13 _dispatch_client_callout + 8
18 libdispatch.dylib 0x00007fff85648365 _dispatch_queue_drain + 1100
19 libdispatch.dylib 0x00007fff85649ecc _dispatch_queue_invoke + 202
20 libdispatch.dylib 0x00007fff856476b7 _dispatch_root_queue_drain + 463
21 libdispatch.dylib 0x00007fff85655fe4 _dispatch_worker_thread3 + 91
22 libsystem_pthread.dylib 0x00007fff8fb3c637 _pthread_wqthread + 729
23 libsystem_pthread.dylib 0x00007fff8fb3a40d start_wqthread + 13
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8d2184de mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d21764f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff89824b34 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff89823ffb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff89823858 CFRunLoopRunSpecific + 296
5 com.apple.HIToolbox 0x00007fff8eb37aef RunCurrentEventLoopInMode + 235
6 com.apple.HIToolbox 0x00007fff8eb3786a ReceiveNextEventCommon + 431
7 com.apple.HIToolbox 0x00007fff8eb376ab _BlockUntilNextEventMatchingListInModeWithFilter + 71
8 com.apple.AppKit 0x00007fff834a2f81 _DPSNextEvent + 964
9 com.apple.AppKit 0x00007fff834a2730 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
10 com.apple.AppKit 0x00007fff83496593 -[NSApplication run] + 594
11 com.apple.AppKit 0x00007fff83481a14 NSApplicationMain + 1832
12 libdyld.dylib 0x00007fff8f7cb5c9 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8d21e232 kevent64 + 10
1 libdispatch.dylib 0x00007fff85647a6a _dispatch_mgr_thread + 52
Thread 2 Crashed:: Dispatch queue: NSManagedObjectContext 0x6000001f5b00
0 libsystem_kernel.dylib 0x00007fff8d21d286 __pthread_kill + 10
1 libsystem_c.dylib 0x00007fff823edb53 abort + 129
2 libc++abi.dylib 0x00007fff9009ca21 abort_message + 257
3 libc++abi.dylib 0x00007fff900c49d1 default_terminate_handler() + 267
4 libobjc.A.dylib 0x00007fff82bed7d6 _objc_terminate() + 103
5 libc++abi.dylib 0x00007fff900c20a1 std::__terminate(void (*)()) + 8
6 libc++abi.dylib 0x00007fff900c2113 std::terminate() + 51
7 libobjc.A.dylib 0x00007fff82bed5ff objc_terminate + 9
8 libdispatch.dylib 0x00007fff85644c27 _dispatch_client_callout + 28
9 libdispatch.dylib 0x00007fff85645e5e _dispatch_barrier_sync_f_invoke + 57
10 com.apple.CoreData 0x00007fff870ce126 -[NSManagedObjectContext performBlockAndWait:] + 214
11 com.apple.Notes.framework 0x00007fff85073775 -[NFEWSAccountProxy updateMailboxListFromServer] + 2043
12 com.apple.Notes 0x0000000108a9f7b6 0x108a7f000 + 133046
13 com.apple.Foundation 0x00007fff8c3d90d8 __NSBLOCKOPERATION_IS_CALLING_OUT_TO_A_BLOCK__ + 7
14 com.apple.Foundation 0x00007fff8c2c5695 -[NSBlockOperation main] + 97
15 com.apple.Foundation 0x00007fff8c2a432c -[__NSOperationInternal _start:] + 653
16 com.apple.Foundation 0x00007fff8c2a3f33 __NSOQSchedule_f + 184
17 libdispatch.dylib 0x00007fff85644c13 _dispatch_client_callout + 8
18 libdispatch.dylib 0x00007fff85648365 _dispatch_queue_drain + 1100
19 libdispatch.dylib 0x00007fff85649ecc _dispatch_queue_invoke + 202
20 libdispatch.dylib 0x00007fff856476b7 _dispatch_root_queue_drain + 463
21 libdispatch.dylib 0x00007fff85655fe4 _dispatch_worker_thread3 + 91
22 libsystem_pthread.dylib 0x00007fff8fb3c637 _pthread_wqthread + 729
23 libsystem_pthread.dylib 0x00007fff8fb3a40d start_wqthread + 13
Thread 3:: Dispatch queue: [NFEWSAccountProxy remoteTaskQueue] :: NSOperation 0x60800004ba00 (QOS: USER_INITIATED)
0 libsystem_kernel.dylib 0x00007fff8d2184de mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d21764f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff89824b34 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff89823ffb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff89823858 CFRunLoopRunSpecific + 296
5 com.apple.Foundation 0x00007fff8c306849 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 278
6 com.apple.ExchangeWebServices 0x00007fff89f3b6e2 -[SOAPRequest sendSynchronously:] + 467
7 com.apple.ExchangeWebServices 0x00007fff89f20bb4 -[EWSExchangeServiceBinding _sendSynchronousMessage:withTimeout:error:] + 89
8 com.apple.Notes.framework 0x00007fff8507d8c1 -[NFEWSFolderProxy updateFromServer] + 585
9 com.apple.CoreFoundation 0x00007fff89847a00 -[NSArray makeObjectsPerformSelector:] + 496
10 com.apple.Notes.framework 0x00007fff8507451f -[NFEWSAccountProxy updateAllMailboxContentsFromServer] + 384
11 com.apple.Notes 0x0000000108a9f7de 0x108a7f000 + 133086
12 com.apple.Foundation 0x00007fff8c3d90d8 __NSBLOCKOPERATION_IS_CALLING_OUT_TO_A_BLOCK__ + 7
13 com.apple.Foundation 0x00007fff8c2c5695 -[NSBlockOperation main] + 97
14 com.apple.Foundation 0x00007fff8c2a432c -[__NSOperationInternal _start:] + 653
15 com.apple.Foundation 0x00007fff8c2a3f33 __NSOQSchedule_f + 184
16 libdispatch.dylib 0x00007fff85644c13 _dispatch_client_callout + 8
17 libdispatch.dylib 0x00007fff85648365 _dispatch_queue_drain + 1100
18 libdispatch.dylib 0x00007fff85649ecc _dispatch_queue_invoke + 202
19 libdispatch.dylib 0x00007fff856476b7 _dispatch_root_queue_drain + 463
20 libdispatch.dylib 0x00007fff85655fe4 _dispatch_worker_thread3 + 91
21 libsystem_pthread.dylib 0x00007fff8fb3c637 _pthread_wqthread + 729
22 libsystem_pthread.dylib 0x00007fff8fb3a40d start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8d21d94a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8fb3a40d start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8d21d94a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8fb3a40d start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8d21d94a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8fb3a40d start_wqthread + 13
Thread 7:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff8d2184de mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d21764f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff89824b34 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff89823ffb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff89823858 CFRunLoopRunSpecific + 296
5 com.apple.CFNetwork 0x00007fff8a2b6c80 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
6 com.apple.Foundation 0x00007fff8c30490a __NSThread__main__ + 1345
7 libsystem_pthread.dylib 0x00007fff8fb3c268 _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff8fb3c1e5 _pthread_start + 176
9 libsystem_pthread.dylib 0x00007fff8fb3a41d thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8d21d94a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8fb3a40d start_wqthread + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8d21d94a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8fb3a40d start_wqthread + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff8d21d94a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8fb3a40d start_wqthread + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff8d21d94a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8fb3a40d start_wqthread + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff8d21d94a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8fb3a40d start_wqthread + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff8d21d94a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8fb3a40d start_wqthread + 13
Thread 14:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x00007fff8d21d136 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff8fa06c95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x00007fff8d239984 JSC::BlockAllocator::blockFreeingThreadMain() + 228
3 com.apple.JavaScriptCore 0x00007fff8d22f14f ***::wtfThreadEntryPoint(void*) + 15
4 libsystem_pthread.dylib 0x00007fff8fb3c268 _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8fb3c1e5 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8fb3a41d thread_start + 13
Thread 15:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8d21d136 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff8fa06c95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x00007fff8d239f1b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00007fff8d239d78 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff8d22f14f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff8fb3c268 _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff8fb3c1e5 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff8fb3a41d thread_start + 13
Thread 16:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8d21d136 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff8fa06c95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x00007fff8d239f1b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00007fff8d239d78 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff8d22f14f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff8fb3c268 _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff8fb3c1e5 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff8fb3a41d thread_start + 13
Thread 17:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8d21d136 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff8fa06c95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x00007fff8d239f1b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00007fff8d239d78 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff8d22f14f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff8fb3c268 _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff8fb3c1e5 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff8fb3a41d thread_start + 13
Thread 18:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8d21d136 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff8fa06c95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x00007fff8d239f1b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00007fff8d239d78 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff8d22f14f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff8fb3c268 _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff8fb3c1e5 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff8fb3a41d thread_start + 13
Thread 19:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8d21d136 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff8fa06c95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x00007fff8d239f1b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00007fff8d239d78 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff8d22f14f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff8fb3c268 _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff8fb3c1e5 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff8fb3a41d thread_start + 13
Thread 20:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8d21d136 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff8fa06c95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x00007fff8d239f1b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00007fff8d239d78 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff8d22f14f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff8fb3c268 _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff8fb3c1e5 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff8fb3a41d thread_start + 13
Thread 21:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff8d21d3fa __select + 10
1 libsystem_pthread.dylib 0x00007fff8fb3c268 _pthread_body + 131
2 libsystem_pthread.dylib 0x00007fff8fb3c1e5 _pthread_start + 176
3 libsystem_pthread.dylib 0x00007fff8fb3a41d thread_start + 13
Thread 22:
0 libsystem_kernel.dylib 0x00007fff8d21d94a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8fb3a40d start_wqthread + 13
Thread 23:
0 libsystem_kernel.dylib 0x00007fff8d21d94a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8fb3a40d start_wqthread + 13
Thread 24:
0 libsystem_kernel.dylib 0x00007fff8d2184de mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d21764f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff89824b34 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff89823ffb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff89823858 CFRunLoopRunSpecific + 296
5 com.apple.AppKit 0x00007fff8360633b _NSEventThread + 137
6 libsystem_pthread.dylib 0x00007fff8fb3c268 _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff8fb3c1e5 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff8fb3a41d thread_start + 13
Thread 2 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x0000000108bf1258 rdx: 0x0000000000000000
rdi: 0x0000000000001703 rsi: 0x0000000000000006 rbp: 0x0000000108bf1280 rsp: 0x0000000108bf1258
r8: 0x6e6f697470656378 r9: 0x00007fff82417d70 r10: 0x000000000c000000 r11: 0x0000000000000206
r12: 0x0000000108bf13e0 r13: 0x0000000108bf1a60 r14: 0x0000000108bf2000 r15: 0x0000000108bf12c0
rip: 0x00007fff8d21d286 rfl: 0x0000000000000206 cr2: 0x00007fff71c0bfd8
Logical CPU: 0
Error Code: 0x02000148
Trap Number: 133
Binary Images:
0x108a7f000 - 0x108ac4fff com.apple.Notes (3.2 - 352) <EA823FD3-E48F-33F7-9720-35392A5ACDC2> /Applications/Notes.app/Contents/MacOS/Notes
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Mavericks is no longer available. You will need to use Yosemite. You can get Mountain Lion, however:
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase a redemption code at the Online Apple Store: OS X Mountain Lion. Mountain Lion is $19.99 plus tax. Use the code to redeem a download of Mountain Lion from the App Store. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
OS X Mountain Lion - System Requirements
Macs that can be upgraded to OS X Mountain Lion
1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later.
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model
Identifier 5,1 or later.
3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later.
4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later.
5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later.
6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later.
7. Xserve (Early 2009) - Model Identifier 3,1 or later.
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
See App Compatibility Table - RoaringApps.
Upgrading to Lion
If your computer does not meet the requirements to install Mavericks, it may still meet the requirements to install Lion.
You can purchase Lion at the Online Apple Store. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
Lion System Requirements
1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
or Xeon processor
2. 2GB of memory
3. OS X v10.6.6 or later (v10.6.8 recommended)
4. 7GB of available space
5. Some features require an Apple ID; terms apply.
Or you can stay with Snow Leopard. -
CC runs under Mac OS 10.6.8; not under Yosemite 10.10.2
We are on a secure network via a proxy server. Adobe CC desktop app installs and works fine on Win 7 machines and on our older Macs running OS 10.6.8. However, on our new Macs running Yosemite 10.10.2, and the same proxy config as the older Macs and PCs, the CC destop app launches, asks for proxy credentials (which I provide), then goes to the Creative Cloud log in screen. After signing in to CC, it then goes again to the proxy sign in screen, with the previously provided credentials filled in, and just stops. Apple and Adobe tech support were of next to no help. Since CC works on the Windows machines and on older Macs using the same proxy server set up, I can't figure out what's going on under Yosemite.
RWV you will need to apply the same proxy setting change to Ethernet connection as well. This preferences I showed are utilized to configure each network connection.
If you continue to face difficulties then I would recommend contacting our support team directly at Contact Customer Care. If you have a Creative Cloud for Enterprise or Team account then please have your program administrator submit a request.
I would recommend running the log collector tool referenced at Log Collector Tool prior to contacting our support team. Please make sure to also have the all relevant information regarding your proxy server configuration. This includes the type of proxy server being used and the version you are running. If you do not regularly have access to this information then I would recommend including the individuals from your organization who do have those details in the conversation. -
Macbook pro will not reinstall yosemite
I have had major problem with my Macbook Pro since downloading Yosemite from the beta version. it has been randomly shutting down then not turning on. When it had managed to work it is showing error on Hdd.
Tried to fix it but because of the shutting down issues nothing has worked.
Tried to boot from USB (Mavericks) but it says there was an error in the installation. Decided to wipe the Hdd and start again. Still saying that there was an error in installation and now will not connect to the internet. Unable to get past this and am going round in circles.
Any advice please!you're not the only one, i'm guessing maybe apple's servers are having issues unless you've made some hw changes to the machine?
https://discussions.apple.com/thread/6120340?tstart=0 -
Can't set up Outlook email in the Mail app. All fine on my phone but not after Yosemite upgrade
I've gone through every Microsoft screen saying how each account should be set up and nothing is working. I've managed to set up my business account which 1and1 Webmail without any issues at all. I have tried pretty much everything I have seen on here so any help would be brilliant as it's causing me a whole host of problems and this is after I had to reformat my HHD after a problem with the Yosemite install and this is on both my MBP and iMac
Try this procedure to be sure of a proper restart.
Close all open apps by double-tapping the home button, then swiping up and off the screen with the app window (not the smaller icon).
Reset your device: hold down the home button along with the sleep/wake button until the screen goes black and you see the Apple, then let go. (No data loss)
I would also try: Settings > General > Reset > Reset Network Settings -
Safari Web Content not responding - Yosemite
Hello !
I have an issue with 1 with Safari for some time now... not sure if it appears right after latest Yosemite's update but it seriously bothers me...
It only happen on 1 page, which is the Contacts page of LinkedIn. I did not face anything anywhere else... When I do to that page, the wheel starts spinning and I can see on the activity monitor it uses 100% of processor... I have to kill this using ctrl+cmd+esc to close the page... Below I will past the copy of the report generated when forcing this process to shut down.
It it any solution to this ???? Would like to avoid to have to re-install Yosemite just for that....
Olivier
===================================================================
Process: com.apple.WebKit.WebContent [894]
Path: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.We bKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
Identifier: com.apple.WebKit.WebContent
Version: 10600 (10600.3.18)
Build Info: WebKit2-7600003018000000~3
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Safari [723]
User ID: 502
Date/Time: 2015-02-17 16:46:54.476 +0100
OS Version: Mac OS X 10.10.2 (14C109)
Report Version: 11
Anonymous UUID: 75B456A2-F640-0EE0-6F90-7A5A9C3D6DD4
Time Awake Since Boot: 3200 seconds
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000000000000d
VM Regions Near 0xd:
-->
__TEXT 0000000108b5a000-0000000108b5b000 [ 4K] r-x/rwx SM=COW /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.We bKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
Application Specific Information:
Bundle controller class:
BrowserBundleController
Process Model:
Multiple Web Processes
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.JavaScriptCore 0x00007fff877e9aa8 JSC::speculationFromCell(JSC::JSCell*) + 152
1 com.apple.JavaScriptCore 0x00007fff8759aef2 JSC::CodeBlock::updateAllPredictionsAndCountLiveness(unsigned int&, unsigned int&) + 290
2 com.apple.JavaScriptCore 0x00007fff8749598d JSC::CodeBlock::stronglyVisitStrongReferences(JSC::SlotVisitor&) + 1933
3 com.apple.JavaScriptCore 0x00007fff87495047 JSC::CodeBlock::visitAggregate(JSC::SlotVisitor&) + 1159
4 com.apple.JavaScriptCore 0x00007fff8759f42d JSC::CodeBlockSet::traceMarked(JSC::SlotVisitor&) + 77
5 com.apple.JavaScriptCore 0x00007fff876ba783 JSC::Heap::traceCodeBlocksAndJITStubRoutines() + 35
6 com.apple.JavaScriptCore 0x00007fff876ba053 JSC::Heap::markRoots(double) + 1043
7 com.apple.JavaScriptCore 0x00007fff876bafa0 JSC::Heap::collect(JSC::HeapOperation) + 336
8 com.apple.JavaScriptCore 0x00007fff8736dcf4 JSC::MarkedAllocator::allocateSlowCase(unsigned long) + 276
9 com.apple.JavaScriptCore 0x00007fff87417741 JSC::jsAddSlowCase(JSC::ExecState*, JSC::JSValue, JSC::JSValue) + 1009
10 com.apple.JavaScriptCore 0x00007fff875aa3af slow_path_add + 287
11 ??? 0x000000010e2180f1 0 + 4532044017
12 com.apple.JavaScriptCore 0x00007fff8776dd81 callToJavaScript + 311
13 com.apple.JavaScriptCore 0x00007fff876f3103 JSC::JITCode::execute(JSC::VM*, JSC::ProtoCallFrame*) + 35
14 com.apple.JavaScriptCore 0x00007fff873b650e JSC::Interpreter::executeCall(JSC::ExecState*, JSC::JSObject*, JSC::CallType, JSC::CallData const&, JSC::JSValue, JSC::ArgList const&) + 462
15 com.apple.JavaScriptCore 0x00007fff8758cb7f JSC::call(JSC::ExecState*, JSC::JSValue, JSC::CallType, JSC::CallData const&, JSC::JSValue, JSC::ArgList const&, JSC::JSValue*) + 63
16 com.apple.WebCore 0x00007fff8b9c9d08 WebCore::JSEventListener::handleEvent(WebCore::ScriptExecutionContext*, WebCore::Event*) + 952
17 com.apple.WebCore 0x00007fff8b9c97c4 WebCore::EventTarget::fireEventListeners(WebCore::Event*, WebCore::EventTargetData*, ***::Vector<WebCore::RegisteredEventListener, 1ul, ***::CrashOnOverflow>&) + 692
18 com.apple.WebCore 0x00007fff8b89df47 WebCore::EventTarget::fireEventListeners(WebCore::Event*) + 167
19 com.apple.WebCore 0x00007fff8bdc6727 WebCore::EventContext::handleLocalEvents(WebCore::Event&) const + 87
20 com.apple.WebCore 0x00007fff8bdc6d8f WebCore::EventDispatcher::dispatchEvent(WebCore::Node*, ***::PassRefPtr<WebCore::Event>) + 959
21 com.apple.WebCore 0x00007fff8b89dd5d WebCore::Node::dispatchEvent(***::PassRefPtr<WebCore::Event>) + 29
22 com.apple.WebCore 0x00007fff8b8e31fb WebCore::Document::finishedParsing() + 187
23 com.apple.WebCore 0x00007fff8b8a0805 WebCore::HTMLDocumentParser::prepareToStopParsing() + 165
24 com.apple.WebCore 0x00007fff8b89f5e9 WebCore::DocumentWriter::end() + 57
25 com.apple.WebCore 0x00007fff8b890e35 WebCore::DocumentLoader::finishedLoading(double) + 469
26 com.apple.WebCore 0x00007fff8b952e8a WebCore::CachedResource::checkNotify() + 170
27 com.apple.WebCore 0x00007fff8b952d2f WebCore::CachedRawResource::finishLoading(WebCore::ResourceBuffer*) + 207
28 com.apple.WebCore 0x00007fff8b952bcc WebCore::SubresourceLoader::didFinishLoading(double) + 92
29 com.apple.WebKit 0x00007fff893d232e WebKit::WebResourceLoader::didReceiveWebResourceLoaderMessage(IPC::Connection*, IPC::MessageDecoder&) + 630
30 com.apple.WebKit 0x00007fff89274fbc IPC::Connection::dispatchMessage(std::__1::unique_ptr<IPC::MessageDecoder, std::__1::default_delete<IPC::MessageDecoder> >) + 94
31 com.apple.WebKit 0x00007fff89277134 IPC::Connection::dispatchOneMessage() + 114
32 com.apple.JavaScriptCore 0x00007fff87815542 ***::RunLoop::performWork() + 850
33 com.apple.JavaScriptCore 0x00007fff87815a62 ***::RunLoop::performWork(void*) + 34
34 com.apple.CoreFoundation 0x00007fff8d1fd681 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
35 com.apple.CoreFoundation 0x00007fff8d1ef80d __CFRunLoopDoSources0 + 269
36 com.apple.CoreFoundation 0x00007fff8d1eee3f __CFRunLoopRun + 927
37 com.apple.CoreFoundation 0x00007fff8d1ee858 CFRunLoopRunSpecific + 296
38 com.apple.HIToolbox 0x00007fff8f23daef RunCurrentEventLoopInMode + 235
39 com.apple.HIToolbox 0x00007fff8f23d86a ReceiveNextEventCommon + 431
40 com.apple.HIToolbox 0x00007fff8f23d6ab _BlockUntilNextEventMatchingListInModeWithFilter + 71
41 com.apple.AppKit 0x00007fff8d834f81 _DPSNextEvent + 964
42 com.apple.AppKit 0x00007fff8d834730 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
43 com.apple.AppKit 0x00007fff8d828593 -[NSApplication run] + 594
44 com.apple.AppKit 0x00007fff8d813a14 NSApplicationMain + 1832
45 libxpc.dylib 0x00007fff862a2ef2 _xpc_objc_main + 793
46 libxpc.dylib 0x00007fff862a4a9d xpc_main + 490
47 com.apple.WebKit.WebContent 0x0000000108b5ab40 0x108b5a000 + 2880
48 libdyld.dylib 0x00007fff8a9d15c9 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff91495232 kevent64 + 10
1 libdispatch.dylib 0x00007fff8d518a6a _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff9149494a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8a35f40d start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff9148f4de mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff9148e64f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff8d1efb34 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff8d1eeffb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff8d1ee858 CFRunLoopRunSpecific + 296
5 com.apple.AppKit 0x00007fff8d99833b _NSEventThread + 137
6 libsystem_pthread.dylib 0x00007fff8a361268 _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff8a3611e5 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff8a35f41d thread_start + 13
Thread 4:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x00007fff91494136 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff8eb1fd2e std::__1::condition_variable::__do_timed_wait(std::__1::unique_lock<std::__1::m utex>&, std::__1::chrono::time_point<std::__1::chrono::system_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > >) + 126
2 com.apple.JavaScriptCore 0x00007fff8757baaa JSC::BlockAllocator::waitForDuration(std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000l> >) + 170
3 com.apple.JavaScriptCore 0x00007fff8736a8f4 JSC::BlockAllocator::blockFreeingThreadMain() + 84
4 com.apple.JavaScriptCore 0x00007fff8736014f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff8a361268 _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff8a3611e5 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff8a35f41d thread_start + 13
Thread 5:: JavaScriptCore::Marking
0 com.apple.JavaScriptCore 0x00007fff874943e3 JSC::JSFinalObject::visitChildren(JSC::JSCell*, JSC::SlotVisitor&) + 2275
1 com.apple.JavaScriptCore 0x00007fff87385bdd JSC::SlotVisitor::drain() + 397
2 com.apple.JavaScriptCore 0x00007fff87385728 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 312
3 com.apple.JavaScriptCore 0x00007fff8736ad6a JSC::GCThread::gcThreadMain() + 74
4 com.apple.JavaScriptCore 0x00007fff8736014f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff8a361268 _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff8a3611e5 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff8a35f41d thread_start + 13
Thread 6:: JavaScriptCore::Marking
0 com.apple.JavaScriptCore 0x00007fff87741387 ***::StringImpl::costDuringGC() + 39
1 com.apple.JavaScriptCore 0x00007fff87385ed4 JSC::JSString::visitChildren(JSC::JSCell*, JSC::SlotVisitor&) + 68
2 com.apple.JavaScriptCore 0x00007fff87385b91 JSC::SlotVisitor::drain() + 321
3 com.apple.JavaScriptCore 0x00007fff87385728 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 312
4 com.apple.JavaScriptCore 0x00007fff8736ad6a JSC::GCThread::gcThreadMain() + 74
5 com.apple.JavaScriptCore 0x00007fff8736014f ***::wtfThreadEntryPoint(void*) + 15
6 libsystem_pthread.dylib 0x00007fff8a361268 _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff8a3611e5 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff8a35f41d thread_start + 13
Thread 7:: JavaScriptCore::Marking
0 com.apple.WebCore 0x00007fff8b92ee1b WebCore::EventListenerIterator::EventListenerIterator(WebCore::EventTarget*) + 27
1 com.apple.WebCore 0x00007fff8b92eec8 WebCore::JSNode::visitChildren(JSC::JSCell*, JSC::SlotVisitor&) + 40
2 com.apple.JavaScriptCore 0x00007fff87385b7b JSC::SlotVisitor::drain() + 299
3 com.apple.JavaScriptCore 0x00007fff87385728 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 312
4 com.apple.JavaScriptCore 0x00007fff8736ad6a JSC::GCThread::gcThreadMain() + 74
5 com.apple.JavaScriptCore 0x00007fff8736014f ***::wtfThreadEntryPoint(void*) + 15
6 libsystem_pthread.dylib 0x00007fff8a361268 _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff8a3611e5 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff8a35f41d thread_start + 13
Thread 8:: WebCore: Scrolling
0 libsystem_kernel.dylib 0x00007fff9148f4de mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff9148e64f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff8d1efb34 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff8d1eeffb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff8d1ee858 CFRunLoopRunSpecific + 296
5 com.apple.CoreFoundation 0x00007fff8d2a4ef1 CFRunLoopRun + 97
6 com.apple.WebCore 0x00007fff8b8fa6b4 WebCore::ScrollingThread::initializeRunLoop() + 244
7 com.apple.JavaScriptCore 0x00007fff8736014f ***::wtfThreadEntryPoint(void*) + 15
8 libsystem_pthread.dylib 0x00007fff8a361268 _pthread_body + 131
9 libsystem_pthread.dylib 0x00007fff8a3611e5 _pthread_start + 176
10 libsystem_pthread.dylib 0x00007fff8a35f41d thread_start + 13
Thread 9:: DFG Worklist Worker Thread
0 libsystem_kernel.dylib 0x00007fff91494136 __psynch_cvwait + 10
1 com.apple.JavaScriptCore 0x00007fff876627fb JSC::DFG::Worklist::runThread(JSC::DFG::ThreadData*) + 219
2 com.apple.JavaScriptCore 0x00007fff8736014f ***::wtfThreadEntryPoint(void*) + 15
3 libsystem_pthread.dylib 0x00007fff8a361268 _pthread_body + 131
4 libsystem_pthread.dylib 0x00007fff8a3611e5 _pthread_start + 176
5 libsystem_pthread.dylib 0x00007fff8a35f41d thread_start + 13
Thread 10:: FTL Worklist Worker Thread
0 libsystem_kernel.dylib 0x00007fff91494136 __psynch_cvwait + 10
1 com.apple.JavaScriptCore 0x00007fff876627fb JSC::DFG::Worklist::runThread(JSC::DFG::ThreadData*) + 219
2 com.apple.JavaScriptCore 0x00007fff8736014f ***::wtfThreadEntryPoint(void*) + 15
3 libsystem_pthread.dylib 0x00007fff8a361268 _pthread_body + 131
4 libsystem_pthread.dylib 0x00007fff8a3611e5 _pthread_start + 176
5 libsystem_pthread.dylib 0x00007fff8a35f41d thread_start + 13
Thread 11:: FTL Worklist Worker Thread
0 libsystem_kernel.dylib 0x00007fff91494136 __psynch_cvwait + 10
1 com.apple.JavaScriptCore 0x00007fff876627fb JSC::DFG::Worklist::runThread(JSC::DFG::ThreadData*) + 219
2 com.apple.JavaScriptCore 0x00007fff8736014f ***::wtfThreadEntryPoint(void*) + 15
3 libsystem_pthread.dylib 0x00007fff8a361268 _pthread_body + 131
4 libsystem_pthread.dylib 0x00007fff8a3611e5 _pthread_start + 176
5 libsystem_pthread.dylib 0x00007fff8a35f41d thread_start + 13
Thread 12:: FTL Worklist Worker Thread
0 libsystem_kernel.dylib 0x00007fff91494136 __psynch_cvwait + 10
1 com.apple.JavaScriptCore 0x00007fff876627fb JSC::DFG::Worklist::runThread(JSC::DFG::ThreadData*) + 219
2 com.apple.JavaScriptCore 0x00007fff8736014f ***::wtfThreadEntryPoint(void*) + 15
3 libsystem_pthread.dylib 0x00007fff8a361268 _pthread_body + 131
4 libsystem_pthread.dylib 0x00007fff8a3611e5 _pthread_start + 176
5 libsystem_pthread.dylib 0x00007fff8a35f41d thread_start + 13
Thread 13:: WebCore: Database
0 libsystem_kernel.dylib 0x00007fff91494136 __psynch_cvwait + 10
1 com.apple.JavaScriptCore 0x00007fff8736ab2f ***::ThreadCondition::timedWait(***::Mutex&, double) + 63
2 com.apple.WebCore 0x00007fff8bcef1cf std::__1::unique_ptr<WebCore::DatabaseTask, std::__1::default_delete<WebCore::DatabaseTask> > ***::MessageQueue<WebCore::DatabaseTask>::waitForMessageFilteredWithTimeout<*** ::MessageQueue<WebCore::DatabaseTask>::waitForMessage()::'lambda'(WebCore::Datab aseTask const&)>(***::MessageQueueWaitResult&, ***::MessageQueue<WebCore::DatabaseTask>::waitForMessage()::'lambda'(WebCore::D atabaseTask const&)&&, double) + 95
3 com.apple.WebCore 0x00007fff8bcee4d9 WebCore::DatabaseThread::databaseThread() + 185
4 com.apple.JavaScriptCore 0x00007fff8736014f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff8a361268 _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff8a3611e5 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff8a35f41d thread_start + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff9149494a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8a35f40d start_wqthread + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff9149494a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8a35f40d start_wqthread + 13
Thread 16:: CVDisplayLink
0 libsystem_kernel.dylib 0x00007fff91494136 __psynch_cvwait + 10
1 com.apple.CoreVideo 0x00007fff85be6ff8 CVDisplayLink::waitUntil(unsigned long long) + 240
2 com.apple.CoreVideo 0x00007fff85be64b3 CVDisplayLink::runIOThread() + 511
3 com.apple.CoreVideo 0x00007fff85be629b startIOThread(void*) + 147
4 libsystem_pthread.dylib 0x00007fff8a361268 _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8a3611e5 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8a35f41d thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x000000015a39c000 rbx: 0x0000000000000001 rcx: 0x0000000000000000 rdx: 0x00007fff72fd92e0
rdi: 0x000000014dbfc170 rsi: 0x0000000000000000 rbp: 0x00007fff570a30f0 rsp: 0x00007fff570a30f0
r8: 0x00000001592a0280 r9: 0xffff000000000002 r10: 0x0000000155f13000 r11: 0x0000000000000100
r12: 0x000000014e000000 r13: 0x0000000157838a20 r14: 0x00007fff570a3150 r15: 0x00007fff570a3154
rip: 0x00007fff877e9aa8 rfl: 0x0000000000010246 cr2: 0x000000000000000d
Logical CPU: 0
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x108b5a000 - 0x108b5affb com.apple.WebKit.WebContent (10600 - 10600.3.18) <1049A240-EC53-3714-8209-F5019FC19A02> /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.We bKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
0x108b63000 - 0x108b63fff WebProcessShim.dylib (7600.3.18) <B6CC2CE0-1E11-3889-B76B-891C57699332> /System/Library/Frameworks/WebKit.framework/WebProcess.app/Contents/MacOS/WebPr ocessShim.dylib
0x10940b000 - 0x10940bfff com.apple.WebInspectorUI (10600 - 10600.3.13) <4AF5BC26-9C7A-356E-9D08-9A7A44B5CD4F> /System/Library/PrivateFrameworks/WebInspectorUI.framework/Versions/A/WebInspec torUI
0x14d707000 - 0x14d707ffb com.apple.datadetectors.plugins.phone (6.0 - 396.1.1) <7A8A52BE-09E5-3CC5-BCBB-0669A18AFE8B> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/PlugIns/PhoneNumb ers.plugin/PhoneNumbers
0x14da45000 - 0x14da57fff com.apple.webcontentfilter.framework (5.1 - 5.1) <AABA3A50-081D-3914-BD28-6E2681F5311A> /System/Library/PrivateFrameworks/WebContentAnalysis.framework/WebContentAnalys is
0x14da6d000 - 0x14db20ff7 com.apple.NetworkExtension (1.0 - 1) <30A5B116-F7A3-3523-85C8-D457CAB6BB8A> /System/Library/Frameworks/NetworkExtension.framework/NetworkExtension
0x14db98000 - 0x14db9eff7 com.apple.SymptomReporter (1.0 - 1) <3191E395-6284-3C5F-BDA2-BB061CF00B51> /System/Library/PrivateFrameworks/Symptoms.framework/Frameworks/SymptomReporter .framework/SymptomReporter
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0x7fff86d97000 - 0x7fff86de6ff7 com.apple.opencl (2.4.2 - 2.4.2) <D16CFDE6-B5F7-301A-995E-8B583D8C675A> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff86de7000 - 0x7fff86feaff3 com.apple.CFNetwork (720.2.4 - 720.2.4) <E550C671-930F-3B12-8798-23898473E179> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x7fff86feb000 - 0x7fff8703cff7 com.apple.AppleVAFramework (5.0.31 - 5.0.31) <56AA4060-63DF-3DF0-AB8A-880D0DD6F075> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
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0x7fff8704a000 - 0x7fff87057fff com.apple.ProtocolBuffer (1 - 225.1) <2D502FBB-D2A0-3937-A5C5-385FA65B3874> /System/Library/PrivateFrameworks/ProtocolBuffer.framework/Versions/A/ProtocolB uffer
0x7fff87058000 - 0x7fff8705fff7 com.apple.phonenumbers (1.1.1 - 105) <AE39B6FE-05AB-3181-BB2A-4D50A8B392F2> /System/Library/PrivateFrameworks/PhoneNumbers.framework/Versions/A/PhoneNumber s
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0x7fff8786a000 - 0x7fff8787dff7 com.apple.CoreBluetooth (1.0 - 1) <FA9B43B3-E183-3040-AE25-66EF9870CF35> /System/Library/Frameworks/CoreBluetooth.framework/Versions/A/CoreBluetooth
0x7fff87911000 - 0x7fff87be0ff3 com.apple.CoreImage (10.0.33) <6E3DDA29-718B-3BDB-BFAF-F8C201BF93A4> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x7fff87e3f000 - 0x7fff87e4afdb com.apple.AppleFSCompression (68.1.1 - 1.0) <F30E8CA3-50B3-3B44-90A0-803C5C308BFE> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x7fff87e8c000 - 0x7fff87e94ff7 com.apple.AppleSRP (5.0 - 1) <01EC5144-D09A-3D6A-AE35-F6D48585F154> /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP
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0x7fff87ed7000 - 0x7fff87f2affb libAVFAudio.dylib (118.3) <CC124063-34DF-39E3-921A-2BA3EA8D6F38> /System/Library/Frameworks/AVFoundation.framework/Versions/A/Resources/libAVFAu dio.dylib
0x7fff87f2b000 - 0x7fff87f78fff com.apple.ImageCaptureCore (6.0 - 6.0) <C2DED299-7E2B-3501-9FD6-74892A7484B3> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x7fff87fa0000 - 0x7fff8821bff7 com.apple.CoreData (111 - 526.1) <DC4F037B-B7F4-381A-B939-4414489D76BF> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff88225000 - 0x7fff88226fff libSystem.B.dylib (1213) <90B107BC-FF74-32CC-B1CF-4E02F544D957> /usr/lib/libSystem.B.dylib
0x7fff88227000 - 0x7fff88241ff7 liblzma.5.dylib (7) <1D03E875-A7C0-3028-814C-3C27F7B7C079> /usr/lib/liblzma.5.dylib
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0x7fff88253000 - 0x7fff882dfff7 libsystem_c.dylib (1044.10.1) <199ED5EB-77A1-3D43-AA51-81779CE0A742> /usr/lib/system/libsystem_c.dylib
0x7fff88327000 - 0x7fff883bcff7 com.apple.ColorSync (4.9.0 - 4.9.0) <F06733BD-A10C-3DB3-B050-825351130392> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x7fff88a66000 - 0x7fff88c15fff GLEngine (11.1.1) <72892F1E-5ED5-3733-BE77-FC37CF69D801> /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLEngine.bundl e/GLEngine
0x7fff88c16000 - 0x7fff88c41fff com.apple.DictionaryServices (1.2 - 229) <6789EC43-CADA-394D-8FE8-FC3A2DD136B9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x7fff88c42000 - 0x7fff88ca1ff3 com.apple.AE (681 - 681) <7F544183-A515-31A8-B45F-89A167F56216> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
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0x7fff890af000 - 0x7fff8911dffb com.apple.Heimdal (4.0 - 2.0) <3E5DA653-A343-3257-ADE1-BA879BAE280F> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff8911e000 - 0x7fff89196ff7 com.apple.SystemConfiguration (1.14 - 1.14) <E0495F7D-5624-3EF7-B7E5-DA0EE708B6E4> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff89197000 - 0x7fff891c7fff com.apple.GSS (4.0 - 2.0) <FD154E62-F4CF-339D-B66C-AF4AED6A94A6> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
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0x7fff89494000 - 0x7fff894daffb libFontRegistry.dylib (134) <01B8034A-45FD-3360-A347-A1896F591363> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff894db000 - 0x7fff89581ff7 com.apple.PDFKit (3.1 - 3.1) <D2D019DD-5DCA-3C0D-B9B7-0F919A6CD1DD> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x7fff8958d000 - 0x7fff89ecefff com.apple.Safari.framework (10600 - 10600.3.18) <E32F3139-F84B-3ED7-B5B0-9821D22998F7> /System/Library/PrivateFrameworks/Safari.framework/Versions/A/Safari
0x7fff89ecf000 - 0x7fff89f0cff3 com.apple.bom (14.0 - 193.6) <3CE5593D-DB28-3BFD-943E-6261006FA292> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
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0x7fff89fb2000 - 0x7fff89fbffff com.apple.SpeechRecognitionCore (2.0.32 - 2.0.32) <87F0C88D-502D-3217-8B4A-8388288568BA> /System/Library/PrivateFrameworks/SpeechRecognitionCore.framework/Versions/A/Sp eechRecognitionCore
0x7fff89fc7000 - 0x7fff89ffeffb com.apple.LDAPFramework (2.4.28 - 194.5) <D22234AA-8B30-3010-8CF0-67516D52CC33> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x7fff89fff000 - 0x7fff8a000fff liblangid.dylib (117) <B54A4AA0-2E53-3671-90F5-AFF711C0EB9E> /usr/lib/liblangid.dylib
0x7fff8a0fa000 - 0x7fff8a1ecff7 libiconv.2.dylib (42) <2A06D02F-8B76-3864-8D96-64EF5B40BC6C> /usr/lib/libiconv.2.dylib
0x7fff8a1ed000 - 0x7fff8a304fe7 libvDSP.dylib (516) <DFEDB210-49D1-3803-88A2-C61DB6A45C3D> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x7fff8a35e000 - 0x7fff8a367fff libsystem_pthread.dylib (105.10.1) <3103AA7F-3BAE-3673-9649-47FFD7E15C97> /usr/lib/system/libsystem_pthread.dylib
0x7fff8a371000 - 0x7fff8a38fff7 com.apple.addressbook.vCard (9.0 - 1563) <370F3435-855E-3C60-9CC9-B3F24AC1AF97> /System/Library/PrivateFrameworks/vCard.framework/Versions/A/vCard
0x7fff8a390000 - 0x7fff8a3b8fff libsystem_info.dylib (459) <B85A85D5-8530-3A93-B0C3-4DEC41F79478> /usr/lib/system/libsystem_info.dylib
0x7fff8a3b9000 - 0x7fff8a3bafff libDiagnosticMessagesClient.dylib (100) <2EE8E436-5CDC-34C5-9959-5BA218D507FB> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff8a3bb000 - 0x7fff8a4fdfff libsqlite3.dylib (168) <7B580EB9-9260-35FE-AE2F-276A2C242BAB> /usr/lib/libsqlite3.dylib
0x7fff8a528000 - 0x7fff8a665fff com.apple.ImageIO.framework (3.3.0 - 1232) <D7AF3CD2-FAB2-3798-9C26-914886852DCD> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x7fff8a66a000 - 0x7fff8a66fff7 libsystem_stats.dylib (163.10.18) <9B8CCF24-DDDB-399A-9237-4BEC225D2E8C> /usr/lib/system/libsystem_stats.dylib
0x7fff8a670000 - 0x7fff8a6a8fff com.apple.RemoteViewServices (2.0 - 99) <C9A62691-B0D9-34B7-B71C-A48B5F4DC553> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x7fff8a6a9000 - 0x7fff8a6a9fff libOpenScriptingUtil.dylib (162) <EFD79173-A9DA-3AE6-BE15-3948938204A6> /usr/lib/libOpenScriptingUtil.dylib
0x7fff8a6aa000 - 0x7fff8a6d4fff GLRendererFloat (11.1.1) <53C3F7C6-CC53-3287-9853-DA46FA7587E7> /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLRendererFloa t.bundle/GLRendererFloat
0x7fff8a6d5000 - 0x7fff8a6d7fff com.apple.CoreDuetDebugLogging (1.0 - 1) <9A6E5710-EA99-366E-BF40-9A65EC1B46A1> /System/Library/PrivateFrameworks/CoreDuetDebugLogging.framework/Versions/A/Cor eDuetDebugLogging
0x7fff8a6d8000 - 0x7fff8a6fcff7 com.apple.quartzfilters (1.10.0 - 1.10.0) <1AE50F4A-0098-34E7-B24D-DF7CB94073CE> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x7fff8a72e000 - 0x7fff8a767fff com.apple.AirPlaySupport (2.0 - 215.15) <C36CC8AF-27CC-3B18-9C3C-3F845B35FDEC> /System/Library/PrivateFrameworks/AirPlaySupport.framework/Versions/A/AirPlaySu pport
0x7fff8a768000 - 0x7fff8a76ffff libCGCMS.A.dylib (775.16) <8A173E74-7123-35F1-B160-853528C144ED> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS .A.dylib
0x7fff8a770000 - 0x7fff8a79bff3 libarchive.2.dylib (30) <8CBB4416-EBE9-3574-8ADC-44655D245F39> /usr/lib/libarchive.2.dylib
0x7fff8a79c000 - 0x7fff8a7f6ff7 com.apple.LanguageModeling (1.0 - 1) <ACA93FE0-A0E3-333E-AE3C-8EB7DE5F362F> /System/Library/PrivateFrameworks/LanguageModeling.framework/Versions/A/Languag eModeling
0x7fff8a7f7000 - 0x7fff8a7f8fff libsystem_secinit.dylib (18) <581DAD0F-6B63-3A48-B63B-917AF799ABAA> /usr/lib/system/libsystem_secinit.dylib
0x7fff8a7f9000 - 0x7fff8a7faff7 com.apple.AddressBook.ContactsData (9.0 - 1563) <2A4BD452-4279-38AA-A4EE-761903795B05> /System/Library/PrivateFrameworks/ContactsData.framework/Versions/A/ContactsDat a
0x7fff8a7fb000 - 0x7fff8a820ff7 libPng.dylib (1232) <6E72AE55-AFB0-3FC4-80B2-EBC3353436B7> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff8a821000 - 0x7fff8a862fff libGLU.dylib (11.1.1) <E9ADAD30-0133-320D-A60E-D1A7F91A7795> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff8a863000 - 0x7fff8a8befff libTIFF.dylib (1232) <29A5C7F7-D50B-35B3-8FA2-A55A47E497A6> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff8a8bf000 - 0x7fff8a929ff7 com.apple.imfoundation (10.0 - 1000) <F3BDCF22-C8D8-3A0A-A941-272622FA7B2D> /System/Library/PrivateFrameworks/IMFoundation.framework/Versions/A/IMFoundatio n
0x7fff8a92a000 - 0x7fff8a935fff libGL.dylib (11.1.1) <1F0EB9FB-4B0F-349B-80DD-93FD3F45B9C7> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff8a9ce000 - 0x7fff8a9d1ff7 libdyld.dylib (353.2.1) <4E33E416-F1D8-3598-B8CC-6863E2ECD0E6> /usr/lib/system/libdyld.dylib
0x7fff8a9d2000 - 0x7fff8a9d7ff7 com.apple.MediaAccessibility (1.0 - 61) <00A3E0B6-79AC-387E-B282-AADFBD5722F6> /System/Library/Frameworks/MediaAccessibility.framework/Versions/A/MediaAccessi bility
0x7fff8a9d8000 - 0x7fff8a9dcff7 libGIF.dylib (1232) <061D5354-FE4F-3C7E-B563-99DC0198062D> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff8aa05000 - 0x7fff8aa07ff3 com.apple.SafariServices.framework (10600 - 10600.3.18) <2C2F0A8D-CC06-30CF-B247-93A96A25F0D5> /System/Library/PrivateFrameworks/SafariServices.framework/Versions/A/SafariSer vices
0x7fff8aa15000 - 0x7fff8aa1ffff com.apple.IntlPreferences (2.0 - 150.1) <C62C6F4F-38B9-340B-82A6-1F82AFE1D724> /System/Library/PrivateFrameworks/IntlPreferences.framework/Versions/A/IntlPref erences
0x7fff8ab29000 - 0x7fff8ab43ff3 com.apple.Ubiquity (1.3 - 313) <DF56A657-CC6E-3BE2-86A0-71F07127724C> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x7fff8ab44000 - 0x7fff8ab4dfff libGFXShared.dylib (11.1.1) <7AE7D152-597E-3B27-A52C-8DA76760B61C> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x7fff8ab4e000 - 0x7fff8ab53ffb libheimdal-asn1.dylib (398.10.1) <A7B6447A-6680-3625-83C3-993B58D5C43F> /usr/lib/libheimdal-asn1.dylib
0x7fff8ab54000 - 0x7fff8ab5dff7 libsystem_notify.dylib (133.1.1) <61147800-F320-3DAA-850C-BADF33855F29> /usr/lib/system/libsystem_notify.dylib
0x7fff8ab5e000 - 0x7fff8abaaff7 com.apple.corelocation (1486.17 - 1615.21.1) <B81BC475-E215-3491-A750-8B23F05ABF5B> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x7fff8abab000 - 0x7fff8abadff7 libsystem_sandbox.dylib (358.1.1) <95312E09-DA28-324A-A084-F3E574D0210E> /usr/lib/system/libsystem_sandbox.dylib
0x7fff8abae000 - 0x7fff8abb8ff7 com.apple.CrashReporterSupport (10.10 - 629) <4BCAA6B5-EC7F-365F-9D3F-BC483B7E956C> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff8ac0f000 - 0x7fff8ac5cff3 com.apple.CoreMediaIO (601.0 - 4749) <ED45B200-08A1-3E72-8DE9-9901C94A7BCA> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x7fff8ac5d000 - 0x7fff8ac5ffff com.apple.marco (10.0 - 1000) <0ACF21F5-8F1F-3A76-B3D6-73BD9FE5D35C> /System/Library/PrivateFrameworks/Marco.framework/Versions/A/Marco
0x7fff8ac75000 - 0x7fff8ac87ff7 com.apple.ImageCapture (9.0 - 9.0) <7FB65DD4-56B5-35C4-862C-7A2DED991D1F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x7fff8ac88000 - 0x7fff8ac90fff libMatch.1.dylib (24) <C917279D-33C2-38A8-9BDD-18F3B24E6FBD> /usr/lib/libMatch.1.dylib
0x7fff8ae74000 - 0x7fff8ae78fff libpam.2.dylib (20) <E805398D-9A92-31F8-8005-8DC188BD8B6E> /usr/lib/libpam.2.dylib
0x7fff8ae79000 - 0x7fff8ae7cff7 com.apple.Mangrove (1.0 - 1) <2AF1CAE9-8BF9-33C4-9C1B-123DBAF1522B> /System/Library/PrivateFrameworks/Mangrove.framework/Versions/A/Mangrove
0x7fff8ae7d000 - 0x7fff8aeecfff com.apple.SearchKit (1.4.0 - 1.4.0) <BFD6D876-36BA-3A3B-9F15-3E2F7DE6E89D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff8aeed000 - 0x7fff8aeeeffb libremovefile.dylib (35) <3485B5F4-6CE8-3C62-8DFD-8736ED6E8531> /usr/lib/system/libremovefile.dylib
0x7fff8aeef000 - 0x7fff8af00ff7 libz.1.dylib (55) <88C7C7DE-04B8-316F-8B74-ACD9F3DE1AA1> /usr/lib/libz.1.dylib
0x7fff8b0a8000 - 0x7fff8b0aefff libsystem_trace.dylib (72.1.3) <A9E6B7D8-C327-3742-AC54-86C94218B1DF> /usr/lib/system/libsystem_trace.dylib
0x7fff8b0af000 - 0x7fff8b0b1ff7 libutil.dylib (38) <471AD65E-B86E-3C4A-8ABD-B8665A2BCE3F> /usr/lib/libutil.dylib
0x7fff8b0cb000 - 0x7fff8b0e0ff7 com.apple.AppContainer (4.0 - 238.10.1) <24A43E31-BCD3-32DB-8023-DE7EEA912E89> /System/Library/PrivateFrameworks/AppContainer.framework/Versions/A/AppContaine r
0x7fff8b0e1000 - 0x7fff8b175fff com.apple.ink.framework (10.9 - 213) <8E029630-1530-3734-A446-13353F0E7AC5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x7fff8b193000 - 0x7fff8b232df7 com.apple.AppleJPEG (1.0 - 1) <9BB3D7DF-630A-3E1C-A124-12D6C4D0DE70> /System/Library/PrivateFrameworks/AppleJPEG.framework/Versions/A/AppleJPEG
0x7fff8b233000 - 0x7fff8b257fff com.apple.speech.LatentSemanticMappingFramework (2.11.6 - 2.11.6) <5AB4EF58-829E-382D-9E4E-BCD2085C47CC> /System/Library/Frameworks/LatentSemanticMapping.framework/Versions/A/LatentSem anticMapping
0x7fff8b258000 - 0x7fff8b285ffb com.apple.SystemConfiguration.EAP8021X (14.0.0 - 14.0) <4EB18135-3C80-3FD6-A430-D46247711978> /System/Library/PrivateFrameworks/EAP8021X.framework/Versions/A/EAP8021X
0x7fff8b286000 - 0x7fff8b324fff com.apple.Metadata (10.7.0 - 917.1) <46BE997C-B1F4-3BED-9332-FAC87297C87A> /System/Library/Frameworks/CoreServices.frameworkBack up all data before proceeding.
Quit Safari if it’s running. Then select
▹ Force Quit…
from the menu bar. A small window will open with a list of running applications. Safari may appear in that list, even though you quit it. If so, select it and press return. Close the window.
Step 1
If Adobe Flash Player is installed, select
▹ System Preferences… ▹ Flash Player ▹ Advanced ▹ Delete All...
In the sheet that opens, check the box marked
Delete All Site Data and Settings
then click Delete Data. Close the preference pane.
Hold down the option key and select
Go ▹ Library
from the Finder menu bar. Delete the following items from the Library folder (some may not exist):
Caches/com.apple.Safari
Caches/com.apple.Safari.SearchHelper
Caches/com.apple.SafariServices
Caches/com.apple.WebKit.PluginProcess
Caches/com.apple.WebProcess
Caches/Metadata/Safari
Preferences/com.apple.WebKit.PluginHost.plist
Preferences/com.apple.WebKit.PluginProcess.plist
Saved Application State/com.apple.Safari.savedState
Leave the Library folder open. Try Safari again. If the problem is solved, stop here. Close the Library folder. If you still have a problem, continue.
Step 2
Restart the computer in safe mode. Certain caches maintained by the system will be rebuilt.
Safe mode is much slower to start up than normal.
When the login screen appears, restart as usual (not in safe mode) and test. There's no need to log in while in safe mode.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t start in safe mode. In that case, ask for instructions.
Step 3
If Safari still doesn’t work, quit, go back to the Finder, and move the following items from the open Library folder to the Desktop (again, some may not exist):
Cookies/Cookies.binarycookies
Internet Plug-Ins
Preferences/ByHost/com.apple.Safari.*.plist
Preferences/com.apple.Safari.Extensions.plist
Preferences/com.apple.Safari.LSSharedFileList.plist
Preferences/com.apple.Safari.plist
Preferences/com.apple.WebFoundation.plist
PubSub/Database
Safari
SyncedPreferences/com.apple.Safari.plist
Here, "*" stands for a long string of letters, numbers, and dashes.
Note 1: You are not moving the Safari application. You’re moving a folder named “Safari.”
Note 2: This step will remove your Safari extensions, if any, and their settings. If you choose to reinstall them, do so one at a time, testing each time to make sure you haven’t restored the problem.
Try again. Your settings and bookmarks will be lost. The default set of bookmarks will be restored. Delete them all.
If Safari is now working normally (apart from the lost settings), look inside the “Safari” folder on the Desktop for a file named “Bookmarks.plist”. Select
File ▹ Import Bookmarks...
from the Safari menu bar. Import from that file. Recreate the rest of your Safari settings. You can then delete the items you moved to the Desktop.
If the issue is still not resolved, quit Safari again and put all the items you moved to the Desktop back where they were, overwriting the newer ones that may have been created in their place. You don’t need to replace the files you deleted in Step 1. Stop here and post again.
If you don’t like the results of the last step, you can undo it completely by quitting Safari and restoring the items you moved or deleted in that step from your backup, overwriting any that were created in their place. -
Macbook pro model 5.5 2009 not downloading Yosemite?
From everything I've read, I should be able to install Yosemite on my 2009 Macbook pro, but after several attempts to download from the App store (and waiting several hours each time) it doesn't seem to be working. The icon on the dock says downloading, then "waiting" but nothing happens. Any suggestions?
The root cause of the problem is the OS according to SSD manufacturer OCZ.
Dave M.
MacOSG Founder/Ambassador An Apple User Group iTunes: MacOSG Podcast
Macsimum News Associate Editor Creator of 'Mac611 - Mobile Mac Support'
Note: I may receive some form of compensation, financial or otherwise, from my recommendation or link. -
"Open Recent" files option not working - Yosemite 10.10, Pages 5.5.2
Ever since I upgraded to Yosemite and Pages 5, "Open Recent" has not been working. Today I set the General System Preferences to open my last 10 documents but it has not made a difference. Please help as this is extremely frustrating when working with multiple recent documents.
Yosemite 10.10, Pages 5.5.2Where are you saving to?
Try repairing Permissions/Disk in Disk Utility.
Peter -
12-month old iMac running Mavericks will not run Yosemite
I have an iMac 21.5", bought new in September 2013 and currently running Mavericks with no problem. The OS is on the internal Mac HDD while Time Machine is on an external HDD. Previous OS updates have installed OK.
Yosemite however will not run. After installation I can log in with no problem and all seems well -- the first time. All attempts to log in after the first produce the Apple logo and progress bar, but the bar advances only about one third of the way and hangs up, even when left for an hour or more. Nothing at all can move it -- all I can do is reboot by powering off/on. No login appears, just -- the logo and progress bar, which starts to run then stops as before.
If I reinstall Yosemite then I get one login as before, followed by the same failure -- I have now re-installed three times.
I have tried rolling back to earlier (pre-Mavericks) OS versions on Time Machine before installing Yosemite -- same result.
Right now I am back on the previous Mavericks. All is OK and I can live without Yosemite, but I am becoming concerned for future-proofing my apps. Newer versions, for Yosemite, are not going to run.
Any help would be appreciated please.
Best wishes to all.Sadly it did not last. Yesterday it again froze on login and this time Safe Boot got me nowhere.
No doubt if I carry on experimenting I can sort it out, but I can longer justify the long breaks from my work. I have rolled back via Time Machine to my last Mavericks-based save, and there it stays until someone at Apple gets to grips with Yosemite. Or replaces it, which I expect won't be long . . .
It just is not good enough to tell the consumer that they must accept bugs with a new release, or that it's all their own, or their system's fault or that they should get help from a support forum -- any clerk should be able to sit down and just use it. If a machine was running OK with an existing OS, then it should seamlessly switch to the new without calling for a Masters in IT to figure it out. No ifs or buts. We pay a premium price for a Mac and deserve better than this from Apple.
From my standpoint, Yosemite is without doubt the worst beast of an OS -- from any source -- that it has ever been my misfortune to encounter. This is my third Mac over the years, and at this rate it's my last -- for all Microsoft's failings, I have never encountered anything like this with Windows. -
Seagate goflex 2TB external drive not mounting Yosemite.
Hello:
I have been using a Seagate golfer 2TB external HD for time machine since 2012. No problem with subsequent OS X upgrades. My last backup was performed 3 months ago in an iMac with Mavericks. Today I have a new iMac with Yosemite. Due to the new iMacs does not have firewire connectors, I had to buy an Apple adaptor from FW to Thunderbolt. When I plugged in the HD it did not mount. Checked the cables, changed HD connector, tried my MBP, changed the cable to a USB that comes with the Seagate and nothing happened. Run disk utility and the disk appears, but the information related to storage, number of files is unavailable.
I checked in Seagate webpage and found a software called Seagate dashboard. I installed it and run test feature. After the test the HD finally mounted but came with a warning that says something like this: "OS X could not repair the disk. Backup your data and reformat the drive". Run disk utility and all the info appeared. However, when I run migration assistant to migrate all my data to the new mac, the app does not find the external HD. Tried to run Time machine and it is not found, either. The only thing that I could do is to double click the icon in desktop and found that the Backups.backupdb file is there with all my backups.
Considering that the external drive is having problem, my question is: Can I "move" the Backups.backupdb file to the desktop of the new iMac, repair or erase the external HD using disk utility and then move again the Backups.backupdb file to the EHD to see if it works?.
Thanks.
Franklin.Thanks Dan.
While I waited for an answer I decide to install a Seagate app called "Seagate Dashboard". This app have a feature that "test" your HD. I run it and I got a message that said something like I the disk has damaged and has to be repaired, please back up your data. After that the HD finally mounted in my desktop.
So, ok I have a dilemma: try to enter in my HD and drag the files I needed or pay a specialist to fix my problem. I chose the first one, drag and drop.
And finally I had success. I could enter in the backup the Time machine did and drag all the files I needed. As a matter of fact, I tried to use Migration Assistant and it worked perfectly.
My conclusion: I had luck, the pure one.
Now I decided to have two back-up instead of one. And accident can happen again I could not have the same fortune. -
Mail not working yosemite (google) tried everything... help
the mail is not working ... i have yosemite
i get a triangle with exlamation mark
however mails do get sent, even though show in outbox to be sent.
i have reset account in preferences, deleted keychains etc
other mail service apps work, but i would like to fix yosemite
can anyone please adviseMail troubleshooting - Yosemite
Mail (Yosemite): If you can’t receive messages
What does Mail/Window/Connection Doctor Show? If the server is red, select it and look at the Show Details box.
Troubleshooting sending and receiving email messages
SMTP servers keep going offline
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