Notification not been received!!

Hello all,
A user in my company went on a study leave so are email account was disabled. She has finished her programme so she is back in the company and the email account has been re-enabled. She could get her mail from the company outlook mail but she doesn't receive a notification from Oracle workflow mailer.
Check all email preference and seems to be fine, Kindly produce me with a slotion.
Thank you.

Hi user;
A user in my company went on a study leave so are email account was disabled. She has finished her programme so she is back in the company and the email account has been re-enabled. She could get her mail from the company outlook mail but she doesn't receive a notification from Oracle workflow mailer.This user has EBS account too? If yes please check she has enddate.
If she doesnt has EBS account, did you try to stop/start WF mailer?
Regard
Helios

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