NW ftp 550 File Server unavailable

Question

FTP service running on one NW 6.5 sp8 server (//server6) in the tree.
I have rights to all servers in the tree.
All file servers are Netware 6.5 sp8
My home directory and default ftp directory is //server1/data/home/me.
Within an ftp session I can
cd //server2/data/dept
but when I try
cd //server3/data/dept
I get the message "550 File Server unavailable".
I have a department whose home directories and department share are on //server3 and I need to enable ftp to those areas. The only difference I can think of between Server 2 and Server3 is that server3 also runs AFP - does that get in the way of Netware ftp?
How do I troubleshoot the ftp connection to Server3?
TIA
Anthony

Answer 1

Thank you, Andrew, for the continued interest.
I have downloaded and applied the newer nwftpd.nlm, unfortunately it hasn't resolved the problem.
I aslo found TID 10060796 Error: "550 File Server Unavailable" after FTP cd to another server which suggests slp problems. The test suggested does show the problem server in the available novell.bindery services from the server runing nwftpd. Any clues what or how to troublshoot if ths is an SLP problem aslo appreciated.
ftpserv.cfg follows
Anthony
#FTPSERVER Configuration File
#Format: A comment line starts with #
#Each Configuration Parameter is in a single line of form
#parameter=value.
#List of Configuration Parameters with their Values:
#IP address of the host on which FTP Server is being loaded. If parameter
# not specified, it binds to the local host
HOST_IP_ADDR = 163.160.107.2
#The public IP address to be exposed in a passive reply to FTP clients. This
#address need not to be bound to the NetWare server. It usually binds
#to a NAT device which routes between a private FTP server and a public FTP client.
#If remarked out or set to 0.0.0.0, FTP server uses the HOST_IP_ADDR
FORCE_PASSIVE_ADDR = 0.0.0.0
#Port Number to which FTP Server should bind and listen for connection requests.
#Port Number Range = 1-65535
#If not within the specified range, it binds to the default port 21
FTP_PORT = 21
#Maximun number of ftp sessions. Default value is 30
MAX_FTP_SESSIONS = 30
#Time duration in seconds for which the session can remain idle. Default value
#is 600
IDLE_SESSION_TIMEOUT = 600
#Default of NO allows both secure and insecure connections. YES
#requires clients to use secure Control connections (for usernames,
#passwords, commands) but allows Data connections to be insecure
#(directory list output, file transfers). STRICT requires both Control
#and Data connections be secure.
SECURE_CONNECTIONS_ONLY = No
#FTP Servers Default NameSpace. Default value is LONG
DEFAULT_NAMESPACE = LONG
#Data buffer size specifies the size in kilobytes for transfer buffer.
#This parameter value can be set based on availability of system memory.
#The default value is 64 kilobytes. The range allowed is 4 kilobytes
#to 1020 kilobytes.
DATA_BUFF_SIZE = 64
#Keep Alive timeout (in minutes) closes connections which may be broken on one
#side. This can be varied depending on the usage of the FTP Service. Typically
#10 minutes is sufficient, but in cases with frequently broken connections (as
#is common with dial-up connections), the timeout can be decreased to clear
#broken connections faster. Some FTP clients may process keep alive packets
#incorrectly, in which case the timeout can be increased or disabled to allow
#longer sessions without a keep alive check. The range allowed is 5 minutes to
#120 minutes. Any value less than 0 min will be taken as 0 (zero) which means
#no keep alive check will be done. Any value between 1 and 4 min (both
#inclusive) or greater than 120 min will be taken as 120 min. Default value
#is 10
KEEPALIVE_TIME = 10
#Path of welcome banner file. Default value is sys:/etc/welcome.txt
WELCOME_BANNER = sys:/etc/welcome.txt
#Message File Name. Default value is message.txt
MESSAGE_FILE = message.txt
#Minimum Port Number for Passive Connection. Default value is 1
PASSIVE_PORT_MIN = 1
#Maximum Port Number for Passive Connection. Default value is 65534
PASSIVE_PORT_MAX = 65534
#Pseudo-Server flag parameter specifies how the Netware FTP server should
#simulate Unix FTP server behavior. It can take decimal values from 0-3
#(both inclusive). This value is converted to binary format and each bit
#is assigned a behavior. The LSB (least significant bit) denotes the
#format that the permissions should be sent to the FTP client during a
#directory listing. If it is set to 1, Unix-like format is sent. By
#default the permissions are sent in NetWare trustee rights format. The
#previous bit to LSB denotes the reply string that is sent for 'SYST'
#command. If it is set to 1, the string will be 'UNIX Type: L8'. By
#default it is 'NETWARE Type: L8'. Default Value is 0.
PSEUDO_SERVER_FLAG = 3
#File Permissions parameter specifies the Pseudo permissions displayed for
#files in the FTP client. This does not impact the actual trustee rights
#available for the files in any way. This parameter is taken into
#consideration only when the PSEUDO_SERVER_FLAG parameter's LSB is set to
#1. (i.e. when it's decimal value is 1 or 3). Otherwise this is ignored.
#The value must be a three digit octal value.
#Maximum value is 777. Default value is 644.
PSEUDO_FILE_PERMISSIONS = 644
#Directory Permissions parameter specifies the Pseudo permissions displayed
#for directories in the FTP client. This does not impact the actual trustee
#rights available for the files in any way. This parameter is taken into
#consideration only when the PSEUDO_SERVER_FLAG parameter's LSB is set to
#1. (i.e. when it's decimal value is 1 or 3). Otherwise this is ignored.
#The value must be a three digit octal value.
#Maximum value is 777. Default value is 755.
PSEUDO_DIR_PERMISSIONS = 755
#Server where the default home of users is present. If not specified
#it stays on the local server. Specify the server name only
DEFAULT_USER_HOME_SERVER = LTHSMTP
#Default home directory of the user. Default value is sys:/public
DEFAULT_USER_HOME = sys:/public
#Specifies whether to ignore home directory if it is on remote server
#and stay on the local server. Default value is NO
IGNORE_REMOTE_HOME = No
#Specifies whether to ignore home directory and stay on default directory.
#Default value is NO
IGNORE_HOME_DIR = No
#Default FTP Context specifies the default context in which the users
#will be searched. Specify this as fully distinguished name (FDN).
#If you do not set the default FTP context, the bindery context of the server,
#if available, is set as default FTP context, otherwise the context of the
#server object is used.
DEFAULT_FTP_CONTEXT = .OU=ResultsFTP.O=ULTH
#Search list has a list of full DN names of containers separated by
#commas, from where the search should start for users. Maximum number of
#containers allowed is 30. The value should not exceed 2048 bytes. If you
#do not set any search containers, search will start from the server's
#default context. To enable searching the user in the subtree under a search
#container, append ':s' to the search container.
SEARCH_LIST = .OU=ResultsFTP.O=ULTH,.OU=Medical Illustration.OU=Corporate.O=Leedsth
#Path of FTP user restrictions file. Default value is sys:/etc/ftprest.txt
RESTRICT_FILE = sys:/etc/ftprest.txt
#To Allow or Deny Access to Anonymous Users. Default value is NO
ANONYMOUS_ACCESS = No
#Home Directory for Anonymous users. Specify complete path including the
#volume name <vol:[/dir/...]>. Default value is sys:/public
ANONYMOUS_HOME = sys:/public
#Get email address as password for anonymous user access.
#Default value is YES
ANONYMOUS_PASSWORD_REQUIRED = No
#If Intruder checking not required set INTRUDER_USER_ATTEMPTS
#& INTRUDER_HOST_ATTEMPTS = 0
#Number of invalid login attempts for intruder host detection.
#Default value is 20
INTRUDER_HOST_ATTEMPTS = 20
#Time interval in Minutes during which the intruder host is not allowed to
#login. Default value is 5
HOST_RESET_TIME = 5
#Number of invalid login attempts for intruder user detection.
#Default value is 5
INTRUDER_USER_ATTEMPTS = 5
#Time interval in Minutes during which the intruder user is not allowed to
#login. Default value is 10
USER_RESET_TIME = 10
#FTP Log file creation directory. Default value is sys:/etc
FTP_LOG_DIR = sys:/etc
#Maximum size of the log files in KB, up to which messages will be logged.
#The range allowed is 1 to 4194303. Default value is 1024.
MAX_LOG_SIZE = 1024
#Logging Level of FTP Log Files. Default value is 7
FTP_LOG_LEVEL = 7
#FTP Daemon log file path - System log msgs. Default value is ftpd
FTPD_LOG = ftpd
#Audit log file path - general log msgs. Default value is ftpaudit
AUDIT_LOG = ftpaudit
#Intruder log file path - Intruder log msgs. Default value is ftpintr
INTRUDER_LOG = ftpintr
#Statistics log file path - Statistics history log msgs.
#Default value is ftpstat
STAT_LOG = ftpstat
#To allow or deny execution of site commands. Default value is NO.
#NOTE: This parameter is not documented elsewhere.
DISABLE_SITE_CMDS = NO
#To enable or disable prefixing the command argument path to the results
#while directory listing.
#WARNING: For full FTP functionality, this parameter should be set to NO.
#Setting it to YES can cause certain operations which rely on paths to
#fail. This parameter is not documented elsewhere. Default value of NO
#is the only officially supported setting.
DISABLE_PATH_DIR_LISTING = NO
#To improve download performance for files residing locally on the FTP Server,
#use YES. Note: This will not give improved performance for record structure
#file transfers, nor for files residing on a remote server. Default value is NO
TRANSMITFILE_SUPPORT = No
# The following parameters need not be configured before starting the #
# FTP Server #
#Specify YES to unload the nwftpd instance corresponding to this
#configuration file. Instance can also be unloaded from the console by
#nwftpd -u <Configuration File Path>
UNLOAD_THIS_INSTANCE = No
#Specify YES to clear all existing intruder hosts and intruder users
CLEAR_EXISTING_INTRUDERS = No