Odd microphone issue with headphone jack

Well, I really have two issues involving the headphone jack.  One is when I plug the headphone in the volume will occasionally drop to zero and then no longer go up past 0.  A power off fixes this.
A second thing I discovered is that sometimes the microphone does not work after plugging in my headphones.  I fist noticed this when I was trying to use the speakerphone in my car with the line out through my stereo.  I thought that was by design at first.  However, I started using voice control and I noticed that the the microphone was not picking up any sound.  I could tell this because of the visual waveform display.  If I uplug and replug the microphone may start to work.  
This happens fairly frequently but enough to make speakerphone use and voice control rather unreliable.

Yes, it has done it through resets.  It seems to happen about 1/2 the time I plug the line out in.  They tried to tell me at the store that it was my car trying to control the audio.  Then I tried to explain it's a simple stero jack plug.
However, if it keeps up I can go to the service center and get an exchange.  I'm going to try and report the issue to Nokia first in case it is firmware related.

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