Officejet 4500 doesn't work over ethernet connection

My Officejet 4500 is recognized by my router but not by anything else.  Tablet doesn't see it nor does the desktop.  Your also supposed to be able to set it up as sort of a cloud printer...but that doesn't work either.  System is Vista Home Basic 32 bit SP2.
HP= Good hardware + terrible software
Dell= Bad hardware + good support

Hi Tim,
I would like to confirm the exact model of your printer.  Is this the G510h or a different model? 
The list of printers and the ePrint (Cloud) support list is here:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03722645&tmp_task=prodinfoCategory&cc=us&dlc=en...
Is the desktop also connected Ethernet to the network?  Does the printer network status page show a network IP address?
Which tablet do you have?
I was an HP employee.
Please mark the post that solves your problem as "Accepted Solution"

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