Officejet Pro 8600. faxes being sent or received are being cut off.

I have a OfficeJet Pro 8600. Most (8 out of 10) faxes being sent or received are being cut off.  I or they only receive half the sheet.  HELP!!!

Hello bonnie753, and welcome to the HP Forums, I hope you enjoy your experience!
I see you are having fax issues.  I would like to assist.  Are you using the fax line that come with the printer? Are you plugged direct into a telephone wall jack or are you running into a modem?  Do you have anything between the printer and the wall jack on the fax line?
I would suggest performing a power reset. Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
I would also suggest changing a few settings under your fax menu on the front panel of the printer:
-Go to your setup menu
-Select Fax settings
-Set fax speed to slow
-Turn off Error Correction Mode
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

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    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
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