Ok i have had enough of you now

for months, absouletly months i have had constant issues with your broadband now.
I am using bt option 2 with the 40gb dl limit, i have fixed all my issues on my end with the internet...problems persists.
I am consistently disconnected, put onto local area connections and given 7kb/s speeds. If i want dial up i would get dial up.
I am not stupid either, dont give a simple response BT i am a technician for IT and networking and run a network as a job, and the issue here is you.
Consistent slow internet speed, i open a web page i disconnect. It took 4 reconnects to confirm my email address for this.
All i get is local only connections too. This is consistently happening and has not stopped for the last few weeks constantly now.
I want this issue resolved, as im sure, BT dont pay for bad employees, i wont pay for bad service regardless of contracts, i think thats fair to say.
Get back to me on this, it is just consistently bad connections and constant disconnections. Also i want a reasonable answer for this terrible service not an excuse.

Well with respect to the OP, perhaps he does need forum help, IT tech or not .... (we have benefited a few)
Because the first realisation about line adaptive broadband, is that if he is experiencing consistent disconnections .... for one reason or another, then the line speed will plummet anyway, through default.
Clearly like 99% of all broadband problems on here, there will be a fault either on the line or at the exchange.
There may also be a problem in the home .... but the line speed and performance he has at the moment is most definately because of a fault .... and not a perceived policy.
An IT person "au fait" with broadband would know that ....
@ the OP
I would start with a quiet line test, and work from there .... and then contact a moderator for further help if you need specific tests from BT's end.
And of course, there is loads of stuff to read on the forum, using the search and keywords.
Feel free to post the line stats if you do need help .... we do it all the time.
And incidently, if you require BT moderator help, you need to make the first contact to them, merely placing a thread on here may not get the attention you might require.

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Hello - can someone help me please - I am not really well versed in modern electronics
So, as I mentioned in my heading which is rather long (sorry lol) I have had a bad computer virus, now fixed, which has lost me a lot of information. This includes the content of ,my iTunes Library and my ability to access it.
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iDevices are not backup devices.
Use the backup of the computer to put the content back on the computer.
If not backup exists and the content was purchased via iTunes, connect the device and select File > Transfer purchases. This will not restore playlists, playcounts or any other library specific data.
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Really have had enough :(

hi folks, after having infinity installed for over 3 years, i think its time to call it a day and go with an isp with some sort of half decent customer service!!
I have had so called engineers calling to the house, and on tuesday had a complete profile reset, which if anything has made my connection worse than it ever was, problem is i clicked a link which said double your speed for free, all you need to do is take an extra 18 months on your contract.
surely i can cancel this contracy as bt are not giving me anywhere near the servive i should be getting, a little advice would be greatly appriecieted thx

Best Effort Test: -provides background information.
Download Speed
23.63 Mbps
0 Mbps
24.2 Mbps
Max Achievable Speed
Download speedachieved during the test was - 23.63 Mbps
For your connection, the acceptable range of speedsis 16 Mbps-24.2 Mbps .
Additional Information:
IP Profile for your line is - 24.2 Mbps
2. Upstream Test: -provides background information.
Upload Speed
3.53 Mbps
0 Mbps
20 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 3.53Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbp
Great News! You can get superfast fibre optic BT Infinity
63.7Mb*
Download speed
20Mb*
Upload speed
here as requested are the speeds im getting and the speed my line can handle many thx
the thing that is most annoying is my ping increase to gaming servers, normally i was pinging around 24-28 and now all of a sudden i am pinging 56-68 which to me is unacceptable, when gaming at a high level

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I have had an iphone 4g for about six months. I had purchased around 250 songs from itunes on my previous iphone. When I got the new phone and synced with my nike running, most of the songs transferred. Most of them are in my store but are listed 2-3 times. some of them are in bold print, others in light print. When i'm running, the songs skipped over and only play the ones in dark. I have no idea what to do to get all of the songs backk that I bought. Jessica14

Hi ozzie329,
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I would suggest you transfer your iTunes purchases from the iPhone to the computer first.
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iTunes Store: Transferring purchases from your iOS device or iPod to a computer
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iTunes 11 for Mac: Set up syncing for iPod, iPhone, or iPad
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I have had it with you **bleep**...

I am at the end of my tether with BT now. Ever since I got my Internet it has been nothing but problems. After about 2 weeks after I received it I have suffered temperamental drop outs, with the only way to regain connection being to reset the hub. However over the past few months the problems have escalated. The hub now disconnects, where the BB light flashes orange, several times a day. Today has been worst, I have lost connection 18 times in 30 minutes. This is an utterly unacceptable service which I refuse to tolerate any longer. If the problem is not solved by next week I am leaving BT for good. I have been ripped off constantly by you greedy **bleep**, rang up you over 100 times last year to try and get the problem sorted but I was sent to an untrained person in India who did not even know what a test socket was. Either sort your act out or your customers will all start to leave.
PS. My Internet lost connection twice again before I could even post this.

Arrrrbol
I understand your frustration as imjolly has posted did you take up the offer of help from the mods
as they will take personal ownership of your problem until it is completely resolved
This is a customer to customer self help forum the only BT presence here are the forum moderators
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

[K8N Neo2 Platinum] BSOD - have had enough of them!

My first K8N Neo2 was a DAO - no current to the PCI slots. Got a new one as replacement, seemed to work fine. "Seemed", indeed.
I've had plenty of sudden resets and BSODs.
I've seen:
STOP 0x000000FC (no error or driver named)
STOP 0x000000EA in ATI2DVAG
STOP 0x00000050, PAGE_FAULT_IN_NONPAGED_AREA in win32k.sys (also saw some 0x00000050 without the PAGE_FAULT error or driver name)
STOP 0x0000008E
Just yesterday I had two BSODs, just when surfing the internet.
System - Athlon 64 3200+ (boxed), Tagan 380W PSU with 22A on the +12V rail, ATi Radeon X800 Pro, Creative Labs Audigy 2ZS, Promise Ultra133TX2, 3x Maxtor 7200rpm HD, 2x GEiL 512mb PC3500 DDR-RAM (running at PC3200), Lite-On DVD+RW and Lite-On CD+RW.
Please note that my videocard, PCI cards and harddrives worked perfectly in my previous system (Soltek SL-75FRN2-L, nForce2 Ultra400 chipset with a Enermax 350W PSU). I've already tried running without the PCI cards.
Voltages very near to specs, according to Corecenter -- 3.33V on the +3.3V rail, 5.05V on the +5V rail and 11.96V on the +12V rail. That's at this specific moment, under high stress (due to encoding a DVD to XVid).
Memtest86+ : 30 passes, no errors.
3DMark 2005: one full benchmark pass, no errors or graphical artifacts.
Seti@Home: can run for days without any problems.
I have noticed reproducable problems: encoding a DVD to XVid with GordianKnot and encoding DVD9 to DVD5 with DVD Rebuilder. Both resulted in me waking up and finding the login screen of Windows XP (SP2, latest Athlon 64 CPU driver, latest drivers for everything else).
What could be causing this?
Currently I'm running the system with only one stick of RAM, to determine if it's some kind of dual-channel problem or if Memtest86+ somehow didn't find an error while actually something was wrong...
I should note that somewhere in the past week my floppy drive controller must have died, it was working last week and not anymore at the moment. It's recognized by Windows, but no matter which floppydrive I attach it won't work. I've also tried swapping floppy drive cables and even the powerconnector. All of no avail.
So what's most likely to be the problem? Faulty motherboard? Faulty PSU? Faulty videocard? Or perhaps even a faulty CPU?

Quote from: WaltC on 21-February-05, 21:29:11
My first (and only) K8N Neo2P has consistently worked well from the start--with the exception of some blue-screen STOP and MACHINE CHECK errors which I no longer have any problem with after doing a couple of things:
(1) At first I couldn't even boot into WinXP (locked up every time with a MACHINE CHECK BSOD) unless I entered the bios and turned off UDMA in the IDE config and set everything connected to the onboard IDE to PIO4 manually. After that, I could boot into Windows without error--but of course without UDMA which was unsatisfactory, too.
(2) Next thing I did was to update the firmware in both my optical drives after being reminded about the need to look at that by Glenn, a moderator in this forum. Well, that fixed the UDMA bootup problem I'd been having as all of my drives would correctly boot as UDMA devices with IDE bios config set to "auto," and I could at last correctly boot into WinXP without error. But then I noticed another problem...
(3)For some reason, about 60% of the time while booting the optical drive attached to IDE 1 as slave was not being detected by the bios as anything except "NONE", and so when Windows would detect it in software at boot it would automatically incorrectly configure it as a PIO4 drive. Fixing that problem was easy once I'd guessed the cause--replacing the orange MSI IDE cable that came with the board with another UDMA IDE cable immediately and permanently solved the detection problem I'd been having with the slave IDE optical drive.
Of course, now I wonder if the entire IDE configuration problems I'd had weren't caused by the faulty orange rounded MSI IDE cable that shipped with my motherboard--such that possibly all I need have done from the start was replace the IDE cable... But, of course, it didn't hurt to update my optical drive firmware anyway.
Anyway--after these steps I've had no more trouble with the Neo2P in any capacity. Your solution may not lie here, but I thought you should know about mine in case it might help you sort this out.
Thanks for your reply. However, I haven't used MSI's cables at all. I used the ones from my previous system...
Besides, I haven't had any issues with detection of the IDE-devices.
Edit: Update - I'm currently running with only one DIMM (in slot 1) instead of two DIMMs (slot 1 and 2, also tried slot 3 and 4). An encode from DVD to XVid would cause a reset previously, now with only one DIMM the encode completed succesfully.
By no means is this a 100% assurance that the RAM was causing the problems, but it sure looks like it. This night I'll try an encode from DVD9 to DVD5 using DVD Rebuilder, previously that wouldn't complete succesfully either. If it does now, I'm quite sure the RAM was causing the problems.

One month of BT and I have had enough!!

I have just recieved an email saying I have almost come to the end of my usage and they will charge me a fiver for each 5?? whatever it was over ................. I have only had this service a month prior to that i used my sisters as she lived here but really in 5 years and 2 users we never had this **bleep** now they say i am a heavy user NO WAY! I replied their email with remove their **bleep** from my computer and I will see a solicitor. They conned me in this .....1 week after they activated me the prices went up then 1 month of online they want to get more money from me with calling me heavy user....I cancelled my direct debit to make them ring me.
Totally disgusted with this rip off company.

So, if I understand correctly, you signed up for a 12 or 18 month contract for broadband on a package that has a maximum monthly usage that would have been clearly displayed when you signed up.
You went over the limit and BT emailed you to tell you that there would be a penalty charge - as set out in the Terms and Conditions that you agreed to.
Instead of saying "oops" and paying up, you went off in a strop and cancelled your direct debit.
The next steps are typically:
1. Your broadband and phone will be cut off,
2. You will be contacted by BT's debt collectors.

I have just gort a new computor and change my email address donloaded itunes agin signed in and all the stuff i have had for years has now gone who do i get it back ?

I Nee help all the tunes i have purcahsed and also the music that i have imported from my own has gone , new computer , new email address
please can some help me so i can get the infomation back
reagrds

See:
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The setting in "Options > Advanced > General" is meant as an accessibility feature, as you can see by the label of that section, so that people with disabilities or people who use screen readers do not get confused and is not meant as a safety protection to stop redirecting.
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*https://support.mozilla.org/kb/settings-network-updates-and-encryption#w_general-tab
*http://kb.mozillazine.org/accessibility.blockautorefresh
*http://kb.mozillazine.org/Accessibility_features_of_Firefox
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Give me my 4.4! i have had enough with 4.3

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kitkat came out today

I have had enough.

let me explain my situation.
quite a while ago i purchased a 4th generation ipod touch from apple, it was all looking fine until i tried to use the home button, it didn't work. so i took it down to regent street apple store who happily told me it could be replaced, which it was, and i was quite satisfied by the smooth proccess of replacement. unfortunately, the home button on this ipod was also faulty...so once again, but slightly more irritated, i waddled down to regent street again, and once again, my ipod was replaced, 'fingers crossed' i thought as i opened the wrappings, it was fine!....but this happiness was short lived as i realised there was a huge gap on the left hand side of the ipod between the shell and the screen, it also had missing pixels...so yes....once AGAIN, i went to the apple store in london...and had it replaced, and guess what...this ipods touch screen is going insane....whenever i press near the top it will press something at the bottom, and if i swipe it will open safari e.c.t so i've made up my mind...but i need to know if i can do this, i need to know if i can go to the apple store, return this ipod touch and get a refund for my purchase originally, and then buy a new one once i have my money back. it is still in warantee and has no damage other than the stupid screen which was broken from the second i left the store. so the question is: can i return and refund my ipod touch's original purchase?
anything will help..im going insane here. many thanks.

The warrantry only says that Apple will replace the iPod and may elect to replace it witha a refurbished one.
I would talk to the Store manager about your history and ask for a new, vice refurbished iPod. Be nice,

Up until today I have had a shipping date, now it's gone

I ordered my phone at about 2:10 CST on 9/12 and I received confirmation and everything. Now It is saying that my shipping date is not available. Could I please get some help with this?

Same thing is happening to me. I have two separate orders for 6 Plus'. I have checked the order status multiple times a day on Friday, Saturday, Sunday and today. Most of the time I get the message that my order has been received and is being processed with no shipping date available. However, there have been a few times where I got a Fed Ex tracking number for each order when I checked. Then I would check again later, and get the same message as before..."order has been received....in process.... no shipping date...blah blah blah"
I think the system is all kinds of messed up. At least I captured the tracking numbers when it did show. The Fed Ex tracking status shows that the items have been picked up and is scheduled for future delivery. The delivery dates are for 9/19. Interestingly, I still have not been charged. My AMEX card still has just a $1 authorization hold from VZW.

Had enough, need help NOW

my ipod touch was plugged into my pc to transfer an album i had bought then all of a sudden all the songs on it go grey, i cant add/remove ANYTHING and my videos have disappeared. really starting to go mad. its the 3rd gen ipod touch or whatever and ive tried updating which wouldnt work even on a second attempt, i cant even update

g'day !
try to connect in recovery mode: _*http://support.apple.com/kb/HT1808*_.
JGG

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can not ad on a new profile picture...and i do not see anyone else pictures i can see all on explorer do i have to go back to explorer? i do not want to i used firefox for 6-7 years its the fastest browser...

Create a new profile exclusively for the 4.0 beta version and create a desktop shortcut with -P "profile" appended to the target to launch that profile.
* http://kb.mozillazine.org/Testing_pre-release_versions
* http://kb.mozillazine.org/Creating_a_new_Firefox_profile_on_Windows
* http://kb.mozillazine.org/Shortcut_to_a_specific_profile
* http://kb.mozillazine.org/Using_multiple_profiles_-_Firefox

Ok i have had enough of you now

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