Ok i lost $10.84 becasue i got an album that i all ready got and i lost the money can i get help
ok i lost $10.84 becasue i got an album the name of the album is of mice and men i all ready and i got it again and i lost the money can i get help getting it back please i need help to get the money thank u
We are all itunes users just like you. We can do nothing.
If you bought the album again, then of course you were charged. There are no refunds.
You can try contacting itunes support and asking for an exception.
Similar Messages
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My windows got corrupt and i lost my itunes with it,now i need to save all my apps and music on my ipad.......please help me i dont have back up of apps or music can i save it.....
Hey there Shomail,
It sounds like you are wanting to copy your content from your iPad to your computer. You can trasnfer your iTunes purchases from the device to the computer with the following article:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/ht1848
To transfer iTunes Store purchases from your device to a computer, follow these steps:
Connect your device to the computer. If it is synced with another iTunes library, the following dialog may appear:
Click the Transfer Purchases button.
Important: Clicking Erase and Sync will delete any existing content currently on your device. The content will be replaced with whatever existing content is in the current iTunes library your device is connected to. If there is no content in the iTunes library, nothing will be synced to your device, and your device will be empty.
Please note that this feature works only for items that were purchased on the iTunes Store. Any items imported from audio CDs or acquired from other sources will not copy from your device to the iTunes library. Please see this article for more details.
Thank you for using Apple Support Communities.
Take care,
Sterling -
I got my cracked screen fixed , and ever since my phone has been acting up. Now Im trying to restore it and it wont restore. Also my phone wont work without being on the charger. It just wont disconnect from ITunes Can I get help ASAP
nadiamilan wrote:
I think that is an great idea . But I wanna know if there is anything else i can do besides going all way back to the place i got if fixed at ....
Probably not. -
Hi, I went to update my iphone using my itunes site, halfway through i got a message saying reset, make sure that your network is active and try again, the network connection is fine. it will not allow me acces to my phone unless a recovery is done. I have not done any back ups and obviously dont want to lose any information. Please can anyone help
Thanks
RogerHi, I went to update my iphone using my itunes site, halfway through i got a message saying reset, make sure that your network is active and try again, the network connection is fine. it will not allow me acces to my phone unless a recovery is done. I have not done any back ups and obviously dont want to lose any information. Please can anyone help
Thanks
Roger
[email protected] -
I did not know my kids had set up an Itunes account for me with one user name and password. then i got an i phone and set it up with a different email address and new password. how can i get my accounts to merge so i can have all of my music on my iphone
Quote: "You cannot merge two or more Apple IDs into a single one. You can, however, use one Apple ID for iCloud services and another Apple ID for store purchases (including iTunes in the Cloud and iTunes Match). See “Using one Apple ID for iCloud and a different Apple ID for Store Purchases” above for details." See also Apple ID & iCloud FAQ: http://support.apple.com/kb/HT4895?viewlocale=en_US&locale=en_US
You can set up your iCloud account on your iOS device under: "Settings > iCloud" and a other account for store purchases under "Settings > iTunes & App Stores". Unfortunately merging accounts is not possible but you could transfer all of your music manually via iTunes from your Mac or PC. -
so i just got a new mac, and i am trying to sync my songs that i bought on itunes, and some of the worked, but a huge selection of them have a little exclamation mark beside it and it says it can't be downloaded, why?
Hello Pork Chop 2,
Congratulations on your new Mac! It sounds like your purchased songs are not playing completely after you downloaded them. I recommend to following steps for an issue like this:
Symptoms
Occasionally, if a song purchased from the iTunes Store on a Mac or PC was not downloaded completely, the song may not play back fully. The song may abruptly stop during playback, and iTunes may start playing the next song in your library or playlist.
Resolution
If iTunes in the Cloud is available in your country, try the following steps to resolve the issue:
Delete the purchased song that is exhibiting the problem from your iTunes library.
Click on the Purchased link in the iTunes Store to view your previously purchased music.
Download your previously purchased song from this list.
You can find the full article here:
Songs in iTunes may not play back completely
http://support.apple.com/kb/TS4357
Thank you for using Apple Support Communities.
Best,
Sheila M. -
My laptop got formatted and so did all my itunes information like music, contacts, and games. So how can I get all that back because if I just plug my iPhone into the laptop all my stuuf that was on my phone will be gone? help please
http://www.wideanglesoftware.com/touchcopy/index.php
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I recently reset my computer to factory settings. I re-downloaded iTunes, but lost most of my music and all of my playlists in both iTunes and my 4S. How can I get this back?
Restore your media from the backup of the computer created prior to restoring the computer.
You did create a backup, correct? Not doing so would be extremely unintelligent.
iOS devices are NOT backup devices. -
I am using iphone 3gs and have accidentally clicked "update" to software version 5. However, after I failed and all my data was lost. I manage to restore back to my previous situation. But all my apps has been gone. How can I get back all my aps? I know I can get it by itunes but there are a few problems as below:
1. I have jailed break my iphone and I never purchased any apps from itunes
2. I have some important infomation saved in one of the apps called "awesome notes". How can I get it back? Is it store inside my computer? if so, how can i restore?
3. I am using window 7
I sincerely hope you guys can help me.
Regards,
Stephen Hongalrite. I have made my mistake. I should not jail break my iphone. So if I purchase my apps again from itunes is that mean mean my data will be back?
I hope you guys can giv me some support here since I am Apple genuine buyer. I could be wrong last time and now I turn over a new leaf and learn a lesson.
Please noted that I can always create new account to ask for the same questions without mention about "jailbreak" if I want to but obviously I won't do that. Please provide me your support! Thank you! -
An hour ago, I accidentally deleted a Bookmarks folder, and all of subfolders and hyperlinks. The lost items are not in "Trash." Are they still retrievable? JAW
They don't go into the Trash. Unless you have a backup prior to the deletion time it's gone.
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I transfered all my games from my iphone4s to my ipad, but the game progress is lost.... I signed on to game centre it shows all my scores and progress but when i try to play with the games, all my progress and scores disappears... can anyone help???
Hi bubbles213,
The best way to move information from one iOS device to another is to back up the device using iCloud or iTunes (or both), and then restoring the new device from it. This article will walk you through the steps:
Transfer content from an iPhone, iPad, or iPod touch to a new device
http://support.apple.com/kb/HT2109
Cheers,
- Judy -
I swapped my iphone from apple store india and my imei of iphone changed and i have lost the box and bill of phone , how can i get my old imei number.
Of course it changed. A phone's IMEI number is unique to each phone. The IMEI number for a phone does not transfer to another phone.
Since your iPhone was exchanged under warranty without having the box and bill for the original purchase, you don't need it now either. The exchange under warranty remains under the warranty for the original purchase. -
I cannot get itunes to download. I have a PC with windows 7. I had itunes but got a message that told me to uninstall and reinstall intunes. I uninstalled but now can't reinstall. How can I get itunes to install again? I click on the download itunes button and it immediatly takes me to the page that says thank you for installing itunes. But it doesn't install. I'm getting so frustrated!! Can anyone tell me how to install itunes???? Thanks.
This iPod Classic Community forum is a bad place to post your problem with iTunes, phone support wouild be good. but if you like to talk to support people, post your iTunes problem to the iTunes community forum.
Or you can read this Apple Support Article on Re-installing iTunes
Have a nice day! -
I got 0.45 cent left in my account and i want to give it to get my account to zero
i got 0.45 cent left in my account and i want to give it to get my account to zero
Click here and ask the iTunes Store staff to zero your account balance.
(125439) -
I tried to download a form from my doctor's office and got a message that I had to install adobe reader, accept the end-user agreement, quit and relaunch. I did all that, to my understanding of those words which could be wrong, but still have the same message. Please help.
The key word is "launch", the Apple word for "run an app". You must run an app from Applications
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