Old Adobe ID works but email Adobe ID does not

There is a problem with my account email with adobe.
I can log in with my old Id but I am not able to log in with my email address, I get a password and ID don't match error.
It is my understanding that Adobe wants us to use our emails to login for creativecloud...
If I try to get my password emailed to me I get this error:
'The provided email address could not be matched to an account on file. Please try again.'
What's the best way to get this fixed?

Hi Chrisbator,
I'd ask  you to contact customer support with your log in details (not your password, just your email ID).  Did you try registering with the email ID again? If you get an error stating that the email ID already exists, then it is safe to assume that there is a problem somewhere. Otherwise, you could go ahead and create a new ID using that address. Hope I am making some sense here.
Thanks,
Preran

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    From:   Ankit_Jain <[email protected]>
    To:     SusanPleso <[email protected]>
    Date:   10/19/2011 12:56 AM
    Subject:        Adobe Reader does not recognize file name
    (filename10.5.11.pdf) but does in Adobe Standard 9.  Why?
    Re: Adobe Reader does not recognize file name (filename10.5.11.pdf) but
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    Replies to this message go to everyone subscribed to this thread, not
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    reply to this email or visit the message page: [
    http://forums.adobe.com/message/3979020#3979020]
    To unsubscribe from this thread, please visit the message page at [
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    the right, click the Stop Email Notifications link.
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    please go to http://forums.adobe.com/message/2936746#2936746.

  • Newest Adobe Reader not working with 8.1 IOS...Adobe icon does not show when pdf docs are saved...also printing pdf documents take forever.  I uninstallled and reinstalled...issues continue

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