Old email is closed. I have no access to it. Cannot change email address for icloud in system preferences,does anyone have a way this can be corrected? I don't have access to icloud.
Old email is closed. I have no access to it. Cannot change email address for icloud in system preferences,does anyone have a way this can be corrected? I don't have access to icloud.
Hi Joycars,
Can you not simply sign out of the iCloud account with the incorrect email? Not sure I'm following?
GB
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I have an iphone 4 unlooked by AT&T with a TMobile sim card. Does anyone know if downloading this update will screw-up my phone?
In regards to the iPhone being officially unlocked by ATT thru Apple?
No.
A problem arises when installing an iOS update on an iPhone that was hacked to be unlocked. -
I need an email address for iBooks Author support. Does anyone out there have that info?
I am unable to raise anyone at Apple regarding support for the iBooks Author App. Does anyone know of an email address or telephone number for that support group.Thank you
Apple does not provide application support via email. You can call the standard Apple technical support lines for assistance, though I don't know how expert the technicians will be in that particular application, and you'll quite probably have to pay for the support call.
You might try posting your issue/question in the iBooks Author forum here:
https://discussions.apple.com/community/books/ibooks_author
I suspect you'll be more likely to get an answer there than you will by calling Apple.
Regards. -
Only good for direct download links. I can pick to view my lecture in either audio or video format through WMP or QT from my school website. The formats come in a drop box form, which when on a desktop or laptop open in the player you choose and play. I hope this makes sense
You are asking several different questions. If you need to store your photos, music, and movies on an external volume, you certainly can. Any externally connected hard disk drive will work, connected either directly to your Mac or to your Time Capsule as a shared volume.
You should not rely upon using that as a backup device though. Although you certainly may use it for both purposes, it is a better idea to have dedicated backup devices for a variety of reasons not limited to redundancy. You would not want to simultaneously lose all your pictures as well as your backup. If they are all on the same device, that could happen. Furthermore, a backup cannot back up the volume on which it is running.
As for adding an Extreme or Express, using its LAN port for your iMac, and then enable Internet sharing so you can effectively use the iMac as a "hotspot", you can do that too, but I am unclear on what benefit you believe this arrangement would convey for you.
An Extreme's Guest network is separate from its Main network; that is the reason for having it. -
I have a lot of money on my Apple ID but when I try to buy something it ask for my security questions that I do not remember the answers to. I also don't have access to the email I used to set up my Apple ID but I do know the password how do I fix this ?
You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105412) -
We have several apple products in the family. I would like to set up different icloud accounts for each memeber. I lately noticed having activated different devices with same icloud account that each device can access everyones messages by going in their settings and clicking which number or email they want to use to see messages. Let me make sure I am understood, on my sons ipod in his messages settings he can switch to my cell number and see all my messages. Re setting the devices isn't my great issue but can i set up each kids user account on my mac to their individual icloud accounts?
Thanks!Any devices connected to the same icloud account can sync all the data on that account. For this reason an icloud account is really for a single user.
On a mac, if each user has their own account, then the itunes for that mac account should be set up to connect to that user's icloud account (System preferences>icloud). -
How can i delete an old iCloud account and start using my own using my Apple ID? If I don't have the old password??
If your device is signed into an old iCloud ID that is an earlier version of the ID you want to sign in with, do the following:
If you are using iMessage and FaceTime, make sure you are signed into these services with your current ID. If they are signed into the old ID, go to Settings>Messages>Send & Receive and Settings>FaceTime, tap the ID, sign out, then sign back in with your current ID.
Then temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. (You should not have to verify the old email account so it doesn’t matter if you no longer have access to it.) Now go to Settings>iCloud, turn off Find My iDevice and enter your current password when prompted (even though it prompts you for the password for your old ID). Then save any photo stream photos that you wish to keep to your camera roll (unless you are using iCloud Photo Library). When finished go to Settings>iCloud, tap Sign Out (or Delete Account if you are not running iOS 8) and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address back to the way it was. Now you can go to Settings>iCloud and sign back in with your current iCloud ID and password (your data will download back to your device). -
Hi all.
I've just been given an Air. I used Migration Assistant to transfer everything (which didn't work very well: no Contacts transferred and the Air Contacts application can't even open manually transferred Contacts Archive .vcf).
Trying to transfer contacts led me to iCloud - I thought I could copy them from there. Then I discovered that I can't sign in to iCloud via System Preferences. I get two error messages. The most common one is 'you cannot sign in at this time'. I've tried every solution on the web: I reinstalled Yosemite. I reset Keychain Access. I deleted Accounts plist.
The other message I occasionally get is 'This is a valid Apple ID but not an iCloud account'. It is: I'm logged on fine on my MBP, iPhone and iPad.
Any ideas? Thanks in advance,
AidaSo - I have been having this same issue, and while it's not totally resolved for me, I have figured out what's causing it. I am running a machine with two hard drives and to keep my documents on a separate drive from the OS/Applications, I used the Advanced Option to specify the location of my home drive for my user account under "Users & Groups". I've found that if I reset this to the default path of /Macintosh HD/Users/{username}, that it works fine. However Apple has a bug in that this functionality breaks when you specify your own home directory. Hopefully, this will be addressed in an update.
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I've updated my Apple ID, but iCloud under System Preferences on my iMac still shows my old Apple ID. How do I update it to show the new Apple ID?
Do you mean you changed your existing apple id to a new email address, still associated to your existing apple id?
If that's the case, just click the sign out button in the icloud preferences, and sign in with the new email address.
If you're actually created an entirely new apple id with your new email address, you'll have to do some exporting/importing. -
HT1296 why does it say Can't sync you don't have enough access privilages when I try to sync my ipad
Why does it say...Can't sync you don't have enough access privilages, when I try to sunc my ipad, i've never had this issus before?
Sometimes it helps to delete the iPod Photo Cache folder when you get this message when trying to sync your devices with iTunes. This will explain where the iPod Photo Cache folder can be found on your computer and how you can delete it.
iTunes: Understanding the iPod Photo Cache Folder.
http://support.apple.com/kb/TS1314 -
When I open iCloud from System Preferences it is recognizing and old email address I longer use and will not let me log in with my new apple ID. I've tried to change my apple ID and password, but it automatically brings up the old one. How do I change that?
Sign Out of iCloud (in System Preferences) then Sign In with the new ID and password.
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I am running OS X 10.5.8 and don't see an iCloud icon in my system preferences. I do see a Mobileme icon but I would like to have all my mac devices on iCloud. How can I get iCloud on my desktop?
iCloud requires 10.7.2 or later. See the following about how to upgrade:
Upgrade Paths to Snow Leopard, Lion, and/or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
Snow Leopard General Requirements
1. Mac computer with an Intel processor
2. 1GB of memory
3. 5GB of available disk space
4. DVD drive for installation
5. Some features require a compatible Internet service provider;
fees may apply.
6. Some features require Apple’s iCloud services; fees and
terms apply.
Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
Lion System Requirements
1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
or Xeon processor
2. 2GB of memory
3. OS X v10.6.6 or later (v10.6.8 recommended)
4. 7GB of available space
5. Some features require an Apple ID; terms apply.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
OS X Mountain Lion - System Requirements
Macs that can be upgraded to OS X Mountain Lion
1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
See App Compatibility Table - RoaringApps.
For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion. -
Although I can access iCloud, my system preferences on my iMac still show Mobile.me. I have to sign in with my mobile.me ID which is not the same as my Apple ID. I want to change my iCloud ID and password to be consistent with my Apple ID and password. How do I do it?
you need to be running OSX 10.7 or 10.8 to use iCloud i believe. It shows you are using 10.6.8 which doesn't support iCloud.
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HT204053 My Macbook doesn't have iCloud under System Preferences. How do I add it?
My MacBook doesn't have iCloud under System Preferences.. Why? How can I add it?
Only by upgrading to Lion 10.7.2 - provided your Mac meets the requirements -
Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2GB of memory
OS X v10.6.6 or later (v10.6.8 recommended)
7GB of available space
LIon is obtained from the Mac App Store, which you need 10.6.8 to access. -
IPhone 5 screen is black, when I connect to ITunes it says "to allow access please respond to your Iphone". Impossible with a black screen, does anyone know what the prompt is?
Hey 11doski,
Thanks for the question. After reviewing your post, it sounds like the display has a dark screen. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
iPhone: Hardware troubleshooting
Display has no backlight or dark screen
Toggle the ringer switch to see if the unit vibrates. If it does, it could be that iPhone is getting power, but is not displaying any image.
Try turning iPhone off and then on again.
While connected to the iPhone charger, try to reset the iPhone.
If the low-battery screen appears, charge the iPhone.
Thanks for using Apple Support Communities.
Have a nice day,
Mario
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