On demand not working two days

For the last two days I have not been able to use the fios on demand I received error codes 268,144. When I spoke with tech support I was told they were doing an upgrade and was to be back online by 8am 3/20. It is now 1:00 am and still not working. My son lives five miles away and he is unable to access as well. Zip code 92570

My on demand not working now either - have no ideal if it was working yesterday or not; only tried using it today, but this is not the first time this has happened - also here in Dover, DE

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