On my hotmail page i am unable to get my messages,an it says to either refresh or sign off an try again which i did,but still cannot get my messages,could someone please tell me where the refresh button is,maybe that will get me back to my messages.

windows says it is updating,how long does it take to update,either i need to shut the page down which i did so now im looking for the refresher button i don't see it anywhere.
== This happened ==
Not sure how often
== just around 6pm EST

No.
As provided, you will get the exact same model, storage, color, etc

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