On my Iphone, i'm not able to purchase with itunes from the game clash of clans! I did it the first time, it worked, but now it wont work and says : contact support.
i'm not able to purchase with itunes from the game clash of clans! I did it the first time, it worked, but now it wont work and says : contact support.
What they mean is iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html
Similar Messages
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I have a Iphone 4, upgraded to ios 5 with itunes 10.5 Since doing upgarde to both Itunes and Iphone I am not able to add individual songs from my itunes library to my Iphone. I get a grey listing of the song and the sync symbo but it is not moving. Nothing appears on my phone screen. So not able to add music to my phone and its driving me nuts.....
iOS 7 requires iTunes 11.1.
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My iphone is not charging or showing in my computer. but its getting charged via wall apple charger.. Not able to connect with itunes.. please help....
No it doesn't. Sometimes it make a sound that it should when connecting but that is it. Never actually charges or syncs. And it is a brand new cord.
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Not able to connect with iTunes
its has been 6 days already and i am not able to connect with itunes to purchase something.
i have used visa and mastercard and i also have money credited to my account.
please help!Hello FoxyNix
Check out the steps below to troubleshoot you issue with connecting to the iTunes Store on your iPhone
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time. Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular. Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Regards,
-Norm G. -
I forgot the answers for the security questions, so i'm not able to purchase any thing from apple store. What can i do?
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use -
I recently updated iTunes to version 11.5.5, and now my iPhone 5 will not sync up completely with iTunes. ITunes will recognize and sync up, but I now cannot manage my music on my phone. Also, all of my playlists on my iPhone were wiped out. It would be great to retrieve my phone playlists, but more important, be able to manage my music again. I'm running on Windows 7 and I own iPhone 5. Suggestions?
I have windows 8, I'm not sure if that has anything to do with anything, but i figured maybe 11.1.4 just doesn't like 8. soooo.. i went onto my computer settings and uninstalled anything and everything made my apple and then reinstalled itunes 11.1.3 and it now reads my ipod nano happy day thanks apple for making something that you can't help me with at all
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Guam --(United States Terretories) Not able to purchase digital copy from online store?
Guam<--(United States Terretories) Not able to purchase digital copy from online store? Why? especially developers program. is their anyway to get service directly from Main Land rather than going to other countries' or 3rd party resellers' to get products?
This is a user to user forum, sorry we would have no idea. I'd suggest you contact Apple directly. The number for customer relations in the US is 800-767-2775, I have no idea that number will work in Guam or not.
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Can someone help me... I tried to purchase something from a game clash of clans and its says purchase can not be completed... Please contact iTunes...
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (most of us on these forums are fellow users, we won't know why you are getting the message) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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if i let it automaticlly sync, does it delete al the things i have on my iphone who are not up to date with itunes?
That is a different question. So, do you mean you are using a new computer with iTunes to sync? I'm presuming that is what you mean if you just downloaded iTunes?
If so, then the following support article will help you get your purchased items into the new iTunes library:
http://support.apple.com/kb/ht1848
To transfer items that were not purchased through iTunes you will need a 3rd party software to do so. Do a Google search so you can review the options and select one to use.
Cheers,
GB -
I am not able to connect with Itunes Match. I constantly receive the message error 4010
I am not able to connect with Itunes Match. I constantly receive the error 4010.
I can run the general "Update iTunes Match" from the menu but cannot add individual tracks by right-clicking (control-clicking) on them the way I usually do. Then I get the 4010 error message.
Based on other posts here, I can assume the problem is not just me. -
After an recent OS7 update my iPad2 requested a restore which I did, at the end my iPad jumped into "communicating with iTune" but it never communicates. I restored 3 time alreaady and I am not able to communicate with iTune to be able to use my iPad which is my working tool.
What should I do?Communicate with iTunes? What does this mean? Tell us what you are seeing on your screen and what you then try to do?
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I have purchased bag of gems for $9.99 in game clash of clans. I saw the message ithat the order is not completed, i did it again, my credit card was charged twice but i did not receive any bag of gems. Please advise
If you haven't received the item then try the 'report a problem' page to contact iTunes Support (these are user-to-user forums) : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
I hope you help me .. I can not buy the game Clash Of clans points from iTunes what to do
I hope you help me .. I can not buy the game Clash Of clans points from iTunes what to do
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Note:
Some In-App Purchases require a Credit Card. -
I have a defect in buying jewelry in the game clash of clans So far, did not send me what I had purchased
I've been buying the required steps, but did not show me the jewels purchased
This is my second day of the date of purchase
I've been buying in the history of 2/8/2014 at 7:51:45 pm
I wish I could find me a quick fix
The game is clash of clans
Mansour you Hayki
Kingdom of BahrainIf you haven't recevied the item then try the 'report a problem' page to contact iTunes Support (these are user-to-user forums) : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
HT204266 When I do a purchase of the game clash of clans Comes to me go to iTunes support
When I do a purchase of the game clash of clans Comes to me go to iTunes support
please help me to by in this gameYou will need to do what it says, contact iTunes support. Click the Support tab above, then the Get Started link in the Contact Apple Support area and you'll be guided.
Regards.
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