On my iPhone summary there is over 10GB of "other" taking up space on my phone. Why is this even there if I have an unused 20GB of iCloud?
I don't know what the data is that in in the "other" category or how to move it off of my phone but it is taking up almost all my space. What do I do? I have all possible things stored on iCloud, or so I believe.
Other includes data such as iPhone settings, contacts, calendar events, Safari bookmarks/cache/cookies, email and email attachments, SMS/MMS/iMessages, notes, app data, Safari cache, cookies and bookmarks, stored passwords, search index, home screen organization, wi-fi network data, etc. It should normally be about 1 GB. Yours in an indication there may be corrupt data on your phone. To fix this, back it up, then restore it using iTunes. Follow this guide: http://support.apple.com/kb/ht1414.
Similar Messages
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i have the 32Gb touch. i've downloaded 18Gb of music and it isn't letting add more, even though there's over 10Gb of space left. am i missing something?
Thats strange...no, I don't think you are missing anything. Try going into Settings>General>Usage and see exactly what is taking up what space. If it shows in there that you do indeed have ther free space, I'd try to reset the iTouch by holding down the Home Button and the on/off swithch at the same time. Ignore the "slide to power off" prompt and just wait. You will not lose any data, music or apps.
See if that helps. -
I deleted some of my text message histories to get rid of 'other' space (6.33 gb). They were gone from iMessage, but they still showed up in search, so they were still taking up space on my phone. I synced my iPhone (4s) with iTunes but the messages are still there. How can I get rid of these texts for good and have more space on my phone? 6.33 gb of other space is way too much, thats almost half of my overall available space (13.5 gb.) I don't want to reset my phone and lose all my other texts/ app progress/ photos. I do have backups, but when I restore from the backup the other space comes back along with everything else. What can I do to get rid of this other space and the 'deleted' text messages? (I'm running iOS 6.1.3 if that helps)
But once again, I do not want to lose my other texts, app progress, and photos. I could sync the photos but i would still lose the app progress and texts. I would only restore if it was the only option left, but the other space, as already stated, isnt the main concern. The main concern is those 'deleted' texts. If they go, then a good size chunk of the other space goes. I know you CAN delete texts for good. It worked fine before. All i want to know is why its not working for me now, and how to fix it.
I also know that when you delete texts on your iphone, they get marked for deletion, however they stay on your device (thats why they show up when you search for them.) then when you sync your device with itunes, the texts marked for deletion should disappear. When i synced they didnt disappear. Thats what i need an explanation/solution for. Why the texts marked for deletion didnt get fully deleted after the sync. -
Ok, What is all this "other" taking up space on my iphone and how do I get rid of it? It's taking up almost half the space on my phone.
"Other" includes data such as iPhone settings, contacts, calendar events, Safari bookmarks/cache/cookies, email and email attachments, SMS/MMS/iMessages, notes, app data, Safari cache, cookies and bookmarks, stored passwords, search index, home screen organization, wi-fi network data, etc. It should normally be about 1 GB. Yours in an indication there may be corrupt data on your phone.
Unfortunately the best solution to fix your issue is a restore. Back up your phone, then restore it using iTunes. Follow this guide:http://support.apple.com/kb/ht1414. -
The iPhone **** cannot be used because it requires iTunes version 10.6.3 or later - I get this error message yet I have 10.6.4, how can I get itunes to recognise my phone
You must be referring to OS X 10.6.4, because there is no iTunes version 10.6.4. You can download iTunes 10.6.3 here:
http://support.apple.com/kb/DL1575
Any reason why you have not updated to OS X 10.6.8? If you did, you could then run iTunes 11.0.1. -
i have songs i ripped from cds on my computer. after a while, some of them have started to skip. why does this happen? do i have to rip them all over again?
See Recover your iTunes library from your iPod or iOS device.
tt2 -
Other taking up space with a brand new iPhone
other taking up space with a brand new iPhone, never used or plugged in. 1st time conecting and it says 564.8mb other. WTH??
I'm sorry, I don't understand your comment. Any computer program has at least 2 divisions. A Code division and a Data division. When we talk about the size of a program or operating system we mean the size of the Code division. The Data division will be of variable size, and can change dynamically. So the size of iOS when you download it is the size of the code. Other includes the data division of iOS, plus the data divisions of all apps that come bundled with iOS, plus the Safari cache, plus all email messages, plus all texts, plus all contacts, plus all calender events, plus all notes, plus all reminders, plus the music catalog, plus album art, plus data used by the iTunes & App stores, plus data used by the Genius feature, pus data used by Game Center, plus data used by Apple Maps (but not Google maps if you have it), plus a few things I've probably forgotten about.
Immediately after a new phone is activated, or after it is restored as new, Other still contains the data divisions of iOS. And if you have logged in to the iTunes and App stores during setup it contains the information from your account for those apps. And if you have logged in to iCloud it contains all of your iCloud contacts, calendar events, notes, reminders and email.
I've explained this several different ways. I'm not going to try again. -
I have only updated my Apple TV this evening. But I have a USB image coming up on my TV screen. The blue light is flashing. Ive checked the box and there appears to be a 'small' usb port under the hdmi slot. Have I done something wrong?
Something has gone wrong - the AppleTV needs to be restored by connecting to a computer running current iTunes version using a microUSB to USB lead.
AppleTv2 does not require power when doing this.
Select the AppleTv Device on teh left in iTunes and restore to current firmware.
AC -
just bought an iMac and use iCloud. calendar appointments on iMac are displayed 24 hours out of sync with the iPhone. the iPad and macbook air pick up the same information correctly. why is this?
Hi smokeondz,
Thanks for visiting Apple Support Communities.
If your iCloud calendar entries are not displaying as expected, start with the troubleshooting steps in this article:
iCloud: Troubleshooting iCloud Calendar
http://support.apple.com/kb/ts3999
Best Regards,
Jeremy -
Why does this happen?
What do other people do? (I can't go to sleep knowing there's a rogue album or song in my music. It's 2am now)
What do we tell apple so that they actually fix it. None of us want to pay £25 to have our own music.I am on the monthly payment plan because nobody at BT has told me there is any alternative!
Each year there I have a long, in-depth conversation with the person who sets up the contract for the next year but the gist of the thing is 'I'm not going to be paying more than [x amount] per month, am I? Because I can't afford any more'' and each year the person says that no, in fact I should be paying less... and then without notice and even with the bill saying 'We will continue to take....' a totally different - and higher - sum disappears from my bank account.
Then I go through the painful process of writing to complain about this, get some sort of sum refunded and then the payments go through at the level they should, with me paying any additional (usually small) amounts for usage over the allowance. Until contract end when we start all over again...
Even if the amount they seem to randomly decide on is based on some sort of forecast, this should not be happening as I am doing what they instruct me to do on the bill to keep my payments the same.
So something is going wrong, on many levels.
At no point have I been offered the sort of 'monthly billing' described here; maybe there is some reason I am not allowed it. Unfortunately 'whole bill' direct debit payment is beyond me. I really need to know what I will be paying each month and I need BT to correctly take that amount, as agreed, each month, from the get-go.
It shouldn't be that hard really! Does anyone from BT read these forums? Can somebody take this on and finally get this straight, please? -
Skype installed. Icon in Apps folder. Login ok... Skype logo, my name with "logout" next to it. Stopped right there. "check network connections". Skype guy said firewall must allow but firewall is not even turned on. Have Airport router.
How do I allow Skype to get past network?You make no mention of which OS you are using. The following are Yosemite instructions:
System Preferences>Security & Privacy>Firewall>Unlock the padlock.
Click on the Firewall Options button.
Click the + (plus) button & do the necessary to add Skyp & to allow incoming connections. When done, click the OK button & lock the padlock.
Restart your computer. Report back the results. -
Some mornings I need to re log into iCloud on my iPhone ? Why? This is not consistent.
If you still have access to your old email address, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email account and verify it. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. You can now go to Settings>iCloud and sign in with your correct iCloud ID and password.
If you don't have access to your old email address, you will have to contact Apple to have them reset the password so you can disable Find My iPhone and sign into your iCloud account. You can either go to https://expresslane.apple.com, select "More Products and Services", then "Apple ID", then on the next page select "Other Apple ID Topics", then "Lost or forgotten Apple ID password" and click "Continue"; or you can contact Apple Support (http://www.apple.com/support/icloud/contact/). -
Just need some help. As the question says I need to transfer all my numbers pictures videos onto my new iPhone 5c from my 4s but as the laptop I would use has already got my partners iPhone linked to it I can't back it up as it just syncs all there stuff onto it to. How else can I do this without linking it to the computer?
What does the family WiFi have to do with iCloud? iCloud is on Apple's servers.
If it is a shared computer what you can do is create a new user ID on the computer. Log in with the new ID. This will give you a "clean" iTunes library that you can use for backing up the the old phone and syncing the new phone. -
I bought a brand new Macbook Air about a month ago, and up until a few days ago whenever I would receive or send a message on my iPhone, it would show up on my Macbook at exactly the same time. Now, a message may come to my iPhone and will not appear in my Macbook messages until 15 minutes or more later. How do I fix this?
Hello jendur,
Thanks for the question. After reviewing your post, it sounds like you are still receiving messages on both the iOS device and the Mac it just takes a while. Have you tried signing out and back on the Apple ID in messages on the Mac? I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage - Apple Support
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
Can anyone please help me with this problem?
Did you purchase the music through the iTunes Store?
The apps you have purchased can be downloaded for free from the App Store.
http://support.apple.com/kb/HT2519
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