On my ipod it deleted all my music but when i plug my ipod in all the music is there but it wont let me play it. how do i get my music back?
i plugged my ipod in and i tried to play a song and a grey explanation mark showed up and it wouldn't play and when i looked at my ipod it didnt have any music on it, when before it had like more than 500 songs. but now everytime i plug it in all my music shows up but it wont play and it only says i dont have any music on my ipod. i really dont want to have to put ALL those songs back on and im hoping there is a way i can fix it.
The ! in iTunes next to a song: The song can’t be located; it may have been moved or deleted
To find the music files see:
iTunes: Finding lost media and downloads
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Similar Messages
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I tried to sync music from iTunes to my iPhone and when I click on "on this phone" the songs are there, but they are greyed out and have a circle in front of them. I can not click on those songs, delete or anything and when I eject the phone they are not on the phone. I tried to re-add the songs and it says it can't add songs because they've already been added. So HOW can I get the songs to actually ADD to my phone to where I can listen to them? It's like they're stuck in Sync limbo or something! Any help would be greatly appreciated.
I am having the same problem. I have just tried this. Unplug iphone > open itunes > delete all music from itunes library > close itunes > re-open itunes > add music from original folder > plug in iphone > select songs > press sync > unplug iphone using eject button onscreen > checked phone .... still nothing in music folder on phone. On itunes the "On this iphone" tab the songs remain there but greyed out.
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I've been deleting information I don't want in the "Sort..." fields (like getting rid of "Deluxe Edition" markers, etc.), but when I plug my iPod into my computer iTunes repopulates the fields I deleted. This only happens for a few artists, and it's the same artists every time this happens. How do I stop it from doing that? It makes it measurably harder for me to control the organization of my library.
Hi donfrommars,
Welcome to the Apple Support Communities!
Please use the following article for information and instruction on deleting the U2 album from your devices and account.
Remove iTunes gift album "Songs of Innocence" from your iTunes music library and purchases
Have a great day,
Joe -
I cannot import music I bought from another site into iTunes. The files are there but they won't import into Itunes. How can I fix this? Thanks
What format are they in?
What happens when you try?
Have you tried placing a copy in the Automatically add to iTunes folder?
tt2 -
My iPod was updating to iOS 6 and i shut it off during the update because it was taking too long and now my screen in baby blue i've tried to drain the battery but when i plugged it in to charge the blue screen came back on.I dont know what to do
Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
my itunes will not open at all. it occasionally will open but when i plug my iphone into it the program freezes and crashes. please help as soon as possible
i think i might have a solution... i have windows vista and after i installed to latest itunes update everytime i tried to open it it would freeze. I tried everything, including uninstalling itunes and all of its components and reinstalled it numerous times. So i went to the itunes folder in my folders, not on itunes, and i deleted my itunes library and playlists. After that it worked just fine, all of my music was deleted but luckily i had my files saved elsewhere.
I hope this helped! I know its frustrating and APPLE/ITUNES NEED TO FIX THE PROBLEM!!!! -
my iphone wont turn on but when i plug it in to charge the apple logo comes on and turns back off after a few seconds i dont know what to do i need help
Hello warhogs17,
After reviewing your post, it sounds like the iPhone will not turn on past the Apple logo. I would recommend that you read this article, it may be able to help the issue.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
Hi, I rented a movie off iTunes but the there is no sound. I've bought and rented previous movies and I've never had any problems with the sound before. Is this some kind of glitch? How can I get my money back?
Hey grossa2,
First, here is a way to report an issue with your purchase:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Then, I'd go through this article, which helps troubleshoot a lack of audio playback in iTunes:
iTunes and QuickTime for Windows: Audio does not play or plays incorrectly
http://support.apple.com/kb/TS1362
Take care,
Delgadoh -
HT1386 Why do all my playlists disappear when I plug my iPod Touch Gen 5 into iTunes?
When I plug my iPod touch gen 5 into my MacBook into iTunes (the latest version) using my included USB cord, it deletes all of my playlists on the iPod. Why is this and how can I make it stop?
If you don't have the same playlists on your computer, your iPod will sync to your computer. On your computer,while iPod plugged in, go to the top and push the music button. At the top of the new page, push the button called don't sync music
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when i plug my iphone 5 into the computer, some music on my phone is not in my itunes library. How can i get this music in my library?!?! Please help!
Try the iTunes "Transfer Purchases" menu item. This will transfer music purchased through iTunes on your iPhone to your computer.
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Obviously not too smart with all this technology. I puchased a Blackberry Playbook Tablet and wanted to sync my itunes music, so following directions on the Playbook, I downloaded this app - Daniel Bingham Itunes sync - and when I went to my pc, I pulled it up, plugged in my Playbook and it did sync all my music from my Itunes library to the Playbook. However, now when I plug an ipod in my pc to charge or sync more music, my pc is not showing it recognizes any of my ipods being plugged in. It makes no mention of any of my ipods being connected! I also keep getting this "Found New Hardware Wizard" box that keeps popping up everytime I plug an ipod in - it originally showed up when I had Playbook plugged in to download all its info (I think) but it never completes, saying not compatible - so I click cancel. I have since clicked on remove New found hardware but it still pops up. Why does it continue to show with every Ipod now? Any idea on what I can do to repair this situation? Please help!
You performed all of the steps outlined in this link?
http://support.apple.com/kb/TS1567
You uninstalled and reinstalled iTunes?
GB -
The entire current month's appointments have disappeared from my calendar, how do I get them back?
Not that it helps, but this is why I wish they would just go back to customer activations at home instead of activating iPhones in store. They do it there, then 3 or 4 or 5 months later, the user gets around to plugging it in to iTunes for the first time only to have all their contacts as well as apps and music they've purchased wiped out without ever having backed it up...
You can try to restore the phone. It 'should' have been backed up before the initial sync, but I'm not positive about that. I'm not in front of a machine with iTunes now and don't want to steer you wrong. There should be a number of helpful threads here. Use the search box at the top of the page, you should be able to find step by step instructions if it's still possible. -
My firefox was in offline mode I clicked it like it said and it took several times to get it off offline mode. Now my toolbar has items missing how to I get these items back on my toolbar?
If you had a passcode on the phone when turning on Lost Mode, lost mode is supposed to use that passcode to lock the phone. When found, entering the passcode should unlock the phone. I'm assuming that's what you're trying to do, correct? However, if the phone is now saying it is "Disabled"...after too many wrong passcode attempts, then you have no choice but to restore the phone. Once disabled, you won't get another attempt to enter the passcode.
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If there is a thin gray bar with a white dash in the middle immediately above the keyboard, you can reopen the suggestions by placing a finger on the white dash and dragging up.
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Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
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