On my macbook pro after effects cc 2014 says no quicktime

opening after effects hangs quite a while and on media core then says quicktime not available on an apple.......help?

See this:
fixing permissions problem that impedes start of Adobe applications
If that doesn't work, see this:
troubleshooting QuickTime errors with After Effects

Similar Messages

Hi, I upgraded to Creative Cloud 2014 and now After Effects and Premiere says that Quicktime is not installed. With Adobe Premiere, the application crashes soon thereafter.

Please help. This is uber-frustrating.

Being a Mac, is Quicktime installed by default, or do you have to manually install it as in the Windows world?
These may not help, but since I'm on Windows I only have a few saved Mac links
next link says After Effects, but check YOUR permissions !!!
http://blogs.adobe.com/aftereffects/2014/06/permissions-mac-os-start-adobe-applications.ht ml
Mac 10.9.4 and OpenCL issue https://forums.adobe.com/thread/1514717
And some older links
-Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
-more Mac 10.9.3 https://forums.adobe.com/thread/1491469
-and https://forums.adobe.com/thread/1507936

I am having problems with my after effects. It says that quicktime needs to be installed but it is already installed. help

i have tried everything but its not working!!! @

1. Download the .dmg file and save it to a folder on your computer.
2. Quit After Effects CS6 if it is running.
3. Double-click the .dmg file to open it, and then double-click the AdobePatchInstaller.app file to launch the patcher.
4. Follow the on-screen instructions. There might be a slight delay before the update progress meter starts moving.
im having trouble updating after effects.
im having problems with the third step. help me please

Serious resolution issues with After Effects CC (2014) on Windows 8.1 Pro on Dell Precision M3800 laptop??

My new company installed Adobe Creative Cloud (There was some annoying Proxy issues at first, because of the seriously tight I.T policies) but we are having some serious resolution issues with After Effects CC 2014 (also have this resolution problem with Adobe Premiere, Media Encoder, Muse) on Windows 8.1 Pro on a Dell Precision M3800 laptop with icons and interface looking too small and hard to see, is there a fix, an update or a work around, can anyone help?
Any help will be appreciated!
k.regards
Ramon

Hi Todd is there a time-frame for this fix, there is a lot of pressure on me, because I convinced my company to get the Creative Cloud and quite a lot of the CC software is not compatible with the latest Windows 8.1 OS.
Is there at least a work around, until this big fix comes along?
k.regards
Ramon

Why is Dynamic Link between Premiere Pro CC 2014 and After Effects CC 2014 not syncing audio changes?

When I try to use a Dyamic Link between something I've cut in Premiere and a composition in After Effects, if it is simply an audio level change it will not update in AE. Only if I alter the Video track does it then take the changes reflected. Any suggestions as to what is causing this?
Running Adobe Premiere Pro CC 2014 and After Effects CC 2014.

As Dave alludes, AfterEffects is all about the visual changes ... or at least, mostly. For changes to the audio outside of PrPro's internal controls, highly suggested you use Audition instead. It is all about the sound ... and yes, will update PrPro when used correctly.
Neil

Hi! After Effects CC 2014 do not work with Blackmagic Intensity Pro.

After Effects CC, Premiere Pro CC 2014, Photoshop CC 2014 work correct with Blackmagic Intensity Pro.

Uninstall the Blackmagic drivers and install the latest version.
If that doesn't help, make sure you are using a comp size that matches a frame format supported by the Blackmagic card.
Rather than repeat myself, here are other threads where I've replied about similar issues. Please read through them.
AE CC 2014 Mercury Transmit kills odd sizes
mercury transmit doesn't work with my blackmagic studio 2 card
Problems with preview video with BM ultrastudio mini monitor and AE CC 2014
Here is more information about Mercury Transmit in After Effects CC 2014 (13.0): http://bit.ly/AE_video_preview

After Effects CC 2014 Crashing with Magic Bullet Looks on Mac

Hi,
I recently installed the upgrade to the latest After Effects CC 2014 v13.0 and found the Magic Bullet Looks now causes After Effects to crash. I'm using MBL v2.5.2
I opened the Activity Monitor and noticed that whenever the crash occurs the Adobe QT32 Server is in a state of (Not Responding)
On a clip I can apply the MBL plugin with no problems and even if I am copying a previously set up version from a previous clip, it applies and renders without trouble. I can click "Edit" on the plugin controls, open up the MBL control window and make all the adjustments I need without any trouble. The issue is when I then click either "Finished" or "Cancel" to go back to After Effects. The program freezes and I get the spinning wheel of death for about ten seconds and the the whole thing, MBL and AE shut down.
I am running:
MacBook Pro
OS 10.9.4
Processor 2.3 GHz Intel Core i72.3 GHz Intel Core i7
Memory 8 GB 1333 MHz DDR3
Graphics AMD Radeon HD 6750M 1024 MB
Cuda 6.0.54
The footage is Apple Quicktime ProRes HQ
I have Quicktime v10.3 installed and Quicktime Pro v7.6.6
I am at a loss as of how to fix or even work around this. Any help would be appreciated.
Thanks

There was a bug in MBL on Premiere CC 2014 that was causing crashing and lockups. Red Giant released an update quite quickly that so far seems to have fixed it for me. I know you're talking about AE but maybe there's some common code that was also fixed? As Rick says, have you checked the latest ver of MBL?

After Effects CC 2014 Crashing on Start-Up

I downloaded/updated to the latest CUDA driver ... CUDA Driver Version: 7.0.29 and now After Effects CC 2014 crashes instantly on start-up ...
I'm on a MacBook Pro (Late 2013) running OS X Yosemite 10.10.2 with an Intel Iris Pro 1536MB card, 2.3 Intel Core i7
What can I do to fix this issue?
Thank you,

See this:
Avoid installing NVIDIA CUDA drivers on computers with AMD GPUs

After Effects CC 2014 Graphics Card Issues?

I just updated to After Effects CC 2014 the other day and have been having issues with it accepting my graphics card.
I worked with AE CC before this with this card and haven't had any issues. The program will not use the graphics card for any ray traced rendering. The error message that I get at startup of after effects says "Ray Tracing on the GPU requires an approved NVIDIA graphics card and CUDA 5.0 or later." I have CUDA 6.0.37 installed
2013 15" Retina Macbook Pro
Intel i7
NVIDIA GeForce GT 750M 2GB
512GB SSD
Mac OS 10.10 "Yosemite"
AE CC 2014

This is what After Effects screen shows. Its weird because AE says that my driver version is 1.0, but its actually 6.0.37

Slow rendering in After Effects CC 2014

I'm using Adobe After Effects CC 2014.02 on a Macbook pro with 10.9.3 OSX installed.
I need to render a composition that is 3 minutes long, without any special effects or video. It's just a 500 mb Photoshop file with some movements. This takes anywhere from 7 to 30 hours to render. I rendered a similar composition before and this only lasted 20 minutes. Rendering it at a third of the quality only takes a couple of minutes, so the 7 to 30 hours seem excessive.
These are the memory settings:
Installed RAM: 16,00 GB
Current RAM Usage: 9,64 GB
Allowed RAM Usage: 11,00 GB
Process ID
Application Name
Min Needed Memory
Max Usable Memory
Max Allowed Memory
Current Memory
Current Priority
1105
After Effects
0,40
16,00
11,00
9,64
1 - High
Tried clearing disk and media cache, boosting RAM and installed CUDA, but nothing worked. What could be the problem?

NVIDIA GeForce GT 650M 1024 MB graphics
The time it takes to render is the same in CC. Flattening the file in Photoshop is not an option, since I need all the different layers.
The strange thing is that the first video I made using After Effects rendered fine, while the second one (and the third I'm working on now) are not. So I would think my computer is capable of doing this and it has to be something to do with a setting somewhere. Also, I sent someone on a Windows computer the files and the composition rendered within 20 minutes.

Bridge CC no compatible with the new After Effects CC 2014 ?

Hi, I'm updating the Adobe suite (CC 2014) .but After Effects CC 2014 no longer works with the old Bridge CC (there is no update of Bridge). Since "browse presets" in After Effects when choosing a preset (dissolves etc) there is an error message:
"After Effects error: can not import file" Entries lum.-marq.calque.ffx "unsupportedfiletype or extension (0 :: 1). With all presets.
I tried on other computers with other adobe updated it makes such licenses except with the old version of adobe after effects (after CC effects) I tried too to change language of Bridge and After effects (beharps this is a langage compatibility problem) but the problem is the same.
So I think the new version after effects CC 2014 is not compatible with the presets adobe bridge CC ??
How can I do? I have to go through the old version of after to apply a preset Bridge? I can not even download it in cloud creativ ... there is only the new version of after effects...

You need to ask in Community: Premiere Pro | Adobe Community but do not expect Adobe to discuss future plans
https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform for bug reports or feature requests
This forum is about the Cloud as a delivery process, not about using individual programs
If you start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll
Also, this is an OPEN forum, not Adobe support... please do not post personal information

After Effects CC (2014) MacPro Performance??

I just installed the new After Effects CC (2014) on my 2013 MP with 2 D700s. I am not noticing any significant difference from the previous version of AE. GPUs are still showing as 2GB of VRAM (see below). I dropped in a 5K (5120x2700) R3D clip into a 1080p comp, scaled to width and tried to move the playhead, let alone play and it is extremely sluggish (media is on a G-Raid). Even at "low" debayer and 1/4 res I seem to max out at 20fps without ram previewing. Mercury Transmit is off, both "Viewer Quality" options are set to "Faster". Even with a 1080p ProResHQ file I can't get realtime playback without ram previewing.
What I can do to fix this?
"GPU Information"
Fast Draft:
Available
Texture Memory:
818.00 MB
Ray-tracing:
CPU
(GPU not available - incompatible device or CUDA driver)
OpenGL
Vendor:
ATI Technologies Inc.
Device:
AMD Radeon HD - FirePro D700 OpenGL Engine
Version:
2.1 ATI-1.20.11
Total Memory:
2.00 GB
Shader Model:
CUDA
Driver Version:
1.0 (5.0 or later required)
Devices:
Current Usable Memory:
Maximum Usable Memory:
System Details:
MacPro 5,1
3.5GHz 6-core
32GB Ram
AMD D700 GPUs
OS X 10.9.2
Single, 1920x1080 display connected.
Any help is greatly appreciated.

Tim,
Thank you for the replies.
Is this to say that to simply play a quicktime video file (no effects or adjustments made) in After Effects the expected behaviour is that it must be RAM previewed?
This is how After Effects currently works. It hasn't changed in many years. You can initiate playback without RAM Preview (press spacebar), but the playback speed will depend on how fast the frames can be cached to memory for playback, and will very likely not be real-time except for the simplest of comps.
This is exactly the change that I am looking for. In my opinion, "the simplest of comps" would be things like "a comp with a QT file and no effects/adjustments", "an Illustrator file moving in the example of a credit roll". Hopefully this will all be improved upon in future releases. I am looking forward to seeing them.
As per the After Effects blog post a few months ago about future improvements all that I (and I am confident that the majority of users will agree) would like to see is for After Effects to be significantly faster (think the improvement to the "search" feature in Premiere).
We also want to make After Effects faster. As I mentioned, we are currently focused on performance-related improvements to After Effects. The blog post you referenced was written while we were in the middle of developing the After Effects CC 2014 (13.0) release, and beginning to think about our next release. A side note here: performance in After Effects includes both rendering performance and interactive performance; that is, how fast After Effects allows you to work.
I will anxiously await these updates. As a note: I feel that interactive performance is a higher priority than rendering performance.
During the CC2014 release presentation on video there were multiple references to "not waiting for renders", except this is exactly what you have to do when working in After Effects.
Can you be more specific about what context you saw this in? Can you provide a link? "Not waiting for renders" is a fairly generic statement, so context is important. It may have been used in connection with the new text templates feature in After Effects CC 2014, which allows faster workflows between Premiere Pro and After Effects, or with Dynamic Link in general. Otherwise, I need to know how that phrase was used in order to understand your perception of it.
Yes, the context was always in relation to either dynamic linking with PPro, or Direct linking betweens PPro and SpeedGrade. However, the overall impression I got was that Adobe's goal with the video applications was to improve the interactive performance so that users can focus more on being creative and less on waiting for the software.
Could you please also address the issue of After Effects still recognizing the MacPro GPUs as having 2GB of memory instead of 12GB?
We have a bug open on this and are investigating.
Thank you. I was really hoping that the 2014 release would fix this, but understand that it is likely quite complicated and there are many other improvements/bug fixes that the team is working on. Are there any updates on when this expected? Is this effecting performance or just simply the readout in After Effects' GPU information.
I greatly appreciate you taking the time to address all of these concerns and am looking forward to the continued updates to the entire CC video suite.

After Effects CC 2014 can't open my project anymore

Hello,
I was working on a project last night, saved my work, and this morning cannot open my project files. Here are reproduction steps:
1. Launch AE CC 2014
2. File > Open Project >
3. Select AEP
4. Nothing happens
There is no error message, no dialogue boxes, no warnings. Nothing happens. I have tried resetting my AE CC 2014 preferences, restarting my box, and tried importing the project file into a fresh AE project with no change in results (a folder does show up, but contains no data). Auto-saved AEP's also contain no data.
Here are my machine specs:
Mac Pro (Mid 2010)
Processor 2 x 2.66 GHz 6-Core Intel Xeon
Memory 80 GB 1333 MHz DDR3 ECC
Graphics ATI Radeon HD 5870 1024 MB
After Effects CC 2014 2014.1.1 Release - v13.1.1.3
Anyone else run into this issue, or have any thoughts on how to solve this? Thanks for your time.

We need waaaaaaay more information. Here's the stock request for info to provide: FAQ: What information should I provide when asking a question on this forum?
And here are essential particulars:
Win or Mac? Exactly which version?
Version of Premiere Pro -- the exact number as shown in the About box.
What exactly happens when you try to open the project? Do you get an error message? Does Premiere crash? Hang?
How exactly are you attempting to open it? By double-clicking on the project file? By launching Premiere and selecting the project from the list of recently opened ones? ...
Can you create a new project?

After Effects CC (2014) Error "I need some serious help right now!"

I wanted to create a Superman opening title sequence from After Effects CC (2014). So, I decided to download it from Creative Cloud and put the new "amtlib.framework" file on package contents in the "Framework" folder. I open the application and I get this error.
Then, this other error popped up.
That's where I'm at right now. So, a few questions come to mind.
1. Should I open it in trial mode and quit out of it and then add the "amtlib.framework" file to "Framework" or will it just open and give me the same errors?
2. Do I have to turn off my Wi-Fi and then open the application?
3. Do I have to get the updates first?
Anyone who knows what to do with this issue, I would appreciate it. Don't give me BS answers and don't tell me that I have to update from Mavericks to Yosemite, because I have no interest in Yosemite.
Before I forget, here's info on my MacBook for those wondering.
This is an old laptop I had in the last week of January of 2011. I upgraded it to OS X Lion to Mavericks on 2014. I'm still on Mavericks.
Anyways, some answers and guidance would be great so I can fix the issue and move on.

This is an old laptop
Yes, it is. And with an unsuitable processor and insufficient graphics memory at that. This will never work. You can only download an older version of AE as a trial.
Mylenium

After Effects CC 2014 friert kurzzeitig ein

Hallo,
ich habe das Problem, das After Effects CC 2014 jedesmal kurzzeitig (10-20 Sekunden) einfriert, sobald ich aus einem anderen Fenster (Browser, Windows Explorer, andere Software) zurück nach After Effects wechsel. Dabei ist die Menüleiste (File, Edit, Compositions usw.) ausgegraut, After Effects reagiert nicht und der Mauszeiger wird zwischendurch zu diesem Ladekreis-Icon. Manchmal flackert die After Effects UI dann auch mehrfach und neben dem AE-Symbol in der Taskleiste am unteren Bildschirmrand entsehen kurzzeitig ein oder mehrere AE-Symbole, die aber direkt wieder verschwinden. Wenn sich AE einmal wieder gefangen hat, kann ich ohne weitere Probleme arbeiten bis das Fenster wieder verlasse. Dann geht der Spaß vorne los. Auf anderen Workstations treten diese Probleme nicht auf.
Ich habe gestern bereits den Adobe Chat kontaktiert und nach dessen Anleitung ein neuen Admin-Benutzer angelegt, sämtliche Adobe-Produkte deinstalliert, den Adobe CC Cleaner benutzt und AE neu installiert. Das hat leider alles nichts geholfen.
Vielleicht hat ja hier jemand eine Idee oder ein ähnliches Problem? Freue mich über jede Hilfe.
Besten Dank und viele Grüße,
Jan
Technische Eckdaten:
After Effects CC 2014
Windows 7 Pro 64bit
Nvidia Geforce 660 Ti mit der aktuellen Treiberversion 347.52

Arbeitsspeicher: 16 GB
Für die Cache und Multiprozessoreinstellungen habe ich dir 2 Screenshots angefügt. Eigentlich nichts besonderes.
Vom Gefühl würde ich auch auf ein Problem mit der GPU tippen. Gerade das kurzzeitige öffnen von neuen AE-Symbolen in der Taskleiste sieht so aus, als ob da irgendwas neugestartet wird. Wenn ich diese Windows Aero Fenstervorschau benutze, also per mouse-over über eine geöffnete Anwendung in der Taskleiste gehe, die Vollbildvorschau auf dem Desktop erhalte und dann AE wieder in der Vordergrund hole, indem ich die Maus einfach wieder wegziehe, habe ich keine Probleme. Sobald ich aber per Klick das AE-Fenster verlasse, gibts Probleme

On my macbook pro after effects cc 2014 says no quicktime

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